Having a horrible experience this week.

LadyGP

Just_Attivi wrote: »

WitchyKiki wrote: »

I can't even play TOT, which is one of the most solitary activities in this game. IA, nope. Decorate a small home? Disconnect. eh. Its good we are raising concerns, I know ZOS is listening.

*notes the 51 page thread going back to May 7th about this that has definitely 'been on the radar' lol*

Post of the year.

Theist_VII

For context;
This is what I’m talking about happening.


Randomly when playing, the game would freeze up and unfreeze after 5-10 seconds.

GoAvs34

Same thing is also happening on the PTS server

Theist_VII

Guess it’s time to beat Dragon’s Dogma II.

Can’t play ESO, seeing how every activity I would be interested in demands that I’m not dying to lag.

MidniteOwl1913

PSNA yes the last few days have had a fair amount of lag. Even when farming, a pretty low intensity activity I get a pause of 5-10 seconds and then it catches up.

It's happening in dungeons as well. I look over an wonder why everyone is standing still, then whoosh and everyone moved at the same time...

Pelanora

The uk guildies in my guild have all been commenting on it....unusually high for them and pc eu

Mathius_Mordred

Pelanora wrote: »

The uk guildies in my guild have all been commenting on it....unusually high for them and pc eu

Really? I run a UK based guild with members all over the world but mostly EU and UK, nobody has mentioned it recently. For me it runs very smoothly with no lag. I'm on Virgin Media Fibre at 500 Mbps and a wired connection.

Anifaas

Theist_VII wrote: »

For context;
This is what I’m talking about happening.


Randomly when playing, the game would freeze up and unfreeze after 5-10 seconds.

This is happening during dungeons all times during the day on PC-NA. Although the performance of this game is never really that good, the performance during this undaunted festival has been atrocious. I don't understand how this happens with a game studio this size, after 10 years, after being purchased by Microsoft. I'd understand this situation if ZOS was an indie company and ESO was in beta. But problems of this nature are not at all uncommon. Especially during this 10th anniversary year. What a celebration!

Aurielle

One thing I’ve been noticing (not sure if this is the same for others) is that I tend to get big ping spikes when I load into new characters or take a wayshrine to another zone. That’s the only predictable pattern I’ve seen; the ping spikes are otherwise random and occur whether I’m in a crowded location with a lot going on or in the backwoods of a deserted zone, any time of the day or evening.

DragonRacer

Yeah, it's getting progressively more miserable. Yesterday, I only logged in long enough to grab my daily reward, then logged right back off. Zero motivation to even do crafting dailies.

Can we power cycle the servers or something? Seriously.

Dragon Age: The Veilguard coming out Oct. 31st. If I weren't responsible for running a guild, I'd honestly think about taking a long break from this game when it drops. As it is, you'll at least get my one 5-minute daily log-in, which I guess is all that really matters for boasting active player numbers.

MJallday

for the 492,345,454,390,859,053,409,538,095,904,853rd time

the servers are NOT the issues. its the code!

if it was as simple as power cycling the servers, dont you think some bright spark would have done it?
dont you think Microsoft (who are at the top of the tree of the entire thing) might have said "have 500 quid, put some more RAM in it - or more likely, just pressed a button - because its virtual!!

it is the code, the engine and the calculations. nothing to do with servers. i wish people would stop saying it is!

DragonRacer

MJallday wrote: »

for the 492,345,454,390,859,053,409,538,095,904,853rd time

the servers are NOT the issues. its the code!

if it was as simple as power cycling the servers, dont you think some bright spark would have done it?
dont you think Microsoft (who are at the top of the tree of the entire thing) might have said "have 500 quid, put some more RAM in it - or more likely, just pressed a button - because its virtual!!

it is the code, the engine and the calculations. nothing to do with servers. i wish people would stop saying it is!

That line was meant to be humor/sarcasm since it's pretty obvious it's more than just "the servers". It's too early in the morning to have this big of a meltdown over words on the Internet.

Reginald_leBlem

Constant issues last night running pledges PC/NA.

Aurielle

My ping while picking flowers.



My ping after leaving my house.

It's getting to the point now where all I can really do is the most casual of activities in this game. Cyrodiil/BGs and dungeons feel like a monumental waste of my time, because these ping spikes mean I'm unable to perform to the best of my abilities.

ElderOfTamriel

freespirit wrote: »

PC-EU here and I've been running dungeons all week, maybe I'm just slow to notice but I have not seen any lag nor have I disconnected.

My play hours are long but they definitely include EU prime time.

My PC is old now, I sort of expected some issues but so far none that would alert me to a problem.

Same here, everything seems to be fine on PC-EU. Havent run a trail for a long time so i cant give information about that but 2 player archive run was smooth and also 4 player content like dungeons seem to run very good. Havent had a disconnect in months now too.

Cap

PvE and PvP is bad on PS EU, the lag spikes and freezes are bad but the sound is horrendous. Most skills fire but you don't hear the sound of the skill until 2 seconds later and at it's worst last night it was up to 4 seconds after casting you'd hear all the sounds at once. Ended up having to play on mute it was too annoying.

Aurielle

My ping after porting to the Skingrad City wayshrine. (It was 117 before I ported).

seventy_kg

Theist_VII wrote: »

For context;
This is what I’m talking about happening.


Randomly when playing, the game would freeze up and unfreeze after 5-10 seconds.

yep, exactly what i experience

Tenthirty2

ZOS_Kevin wrote: »

We are escalating this thread and highlighting that there are more folks noting issues.

Thank you Kevin!

Adding my voice to this too, lag and general performance since last update has been awful. Both in dungeons and overland, dungeons have been the worst. Trials I've seen performance dips also, but not as bad as dungeons.

I was dismissing it at first because of the Undaunted event, more people logging in, running dungeons, etc.
But in the last couple weeks I've seen more guildies mentioning bad performance also, so at least I knew it wasn't a "me" thing.

Attacks\abilities are queuing up, then release all at once after a few seconds delay.
Last night I was trying to run nBC II and at one point there were a few trash mobs in a hallway just past the room where you fight Maw, they were "stuck". They would agro, but neither they or I could attack. Usually when that happens I expect to be dumped to the log-in page, but it didn't. I waiting in-game for about 5 minutes seeing if it would unfreeze, nope.
And since I was stuck in combat I had to alt-F4 out of the game.

Inside player housing I don't notice any lag.

Really hope you all can get the latency\poor performance sorted.

Theist_VII

Has performance improved at all today?

LadyGP

Theist_VII wrote: »

Has performance improved at all today?

I haven't been able to confirm myself since I am working but from discords I am in it sounds like rubber banding is still a thing. But againm unable to confirm myself.

LPapirius

MJallday wrote: »

for the 492,345,454,390,859,053,409,538,095,904,853rd time

the servers are NOT the issues. its the code!

if it was as simple as power cycling the servers, dont you think some bright spark would have done it?
dont you think Microsoft (who are at the top of the tree of the entire thing) might have said "have 500 quid, put some more RAM in it - or more likely, just pressed a button - because its virtual!!

it is the code, the engine and the calculations. nothing to do with servers. i wish people would stop saying it is!

So ZOS should have started rebuilding the game from scratch on a new engine more than 5 years ago when this problem became so obvious.

LadyGP

LPapirius wrote: »

MJallday wrote: »

for the 492,345,454,390,859,053,409,538,095,904,853rd time

the servers are NOT the issues. its the code!

if it was as simple as power cycling the servers, dont you think some bright spark would have done it?
dont you think Microsoft (who are at the top of the tree of the entire thing) might have said "have 500 quid, put some more RAM in it - or more likely, just pressed a button - because its virtual!!

it is the code, the engine and the calculations. nothing to do with servers. i wish people would stop saying it is!

So ZOS should have started rebuilding the game from scratch on a new engine more than 5 years ago when this problem became so obvious.

The engine is roughly 17 years old.

I'm sure ZoS is WELL aware of that. As a software developer there has been more than one occasion when I've gone to leadership and said something along the lines of, "Hey.. so we want to add all these things but we are limited by our engine". I'm confident in saying a developer has at least once brought that up to leadership at ZoS.

You're basically taking a 2005 Dodge Neon and trying to add parts to it that are meant for a 2024 Corvette - it's just not going to work right out of the gate.. you're going to have to make a ton of modifications to the parts (code stack) to make it work.

I'm sure at some point over the last few years there was an internal conversation with ZoS on refactoring the underlying code or the engine as a whole to allow developers to add/remove/fix things easier. IF I'm trying to take the thought process as someone in a general leadership role.. with ES6 coming down the pipe soon-ish... I can easily see how from a financial standpoint it would make more sense for ZoS to continue with the current engine instead of reworking everything.

Now, this is 100% an assumption on my part based on years of experiences being in rooms where these kind of conversations have taken place. It is almost never the case where 17 years into an engine, with a new game actively in development, that leadership would check off on taking that big of a task. Keep in mind the amount of work that would be required to make it happen is... it's a lot.

Also keep in mind that around the time I'm assuming this convo would have happened would have had COVID mixed in as well.

Now, if something like this WAS going to happen I agree... it should have happened about 5 or 6 years ago. This is where the technical debt you build by failing to make those kind of improvements happen and that is how you get to present day.

I really wish leaders in companies that have any kind of software development would go read the Phoenix Project. It's truly a great book and really helps change the way leaders look at software development and the long term implications you can have from making the, "Just get it out the door" decision.

Usually, when a dev is telling you hey we have a problem.... you have a problem.

LPapirius

LadyGP wrote: »

LPapirius wrote: »

MJallday wrote: »

for the 492,345,454,390,859,053,409,538,095,904,853rd time

the servers are NOT the issues. its the code!

if it was as simple as power cycling the servers, dont you think some bright spark would have done it?
dont you think Microsoft (who are at the top of the tree of the entire thing) might have said "have 500 quid, put some more RAM in it - or more likely, just pressed a button - because its virtual!!

it is the code, the engine and the calculations. nothing to do with servers. i wish people would stop saying it is!

So ZOS should have started rebuilding the game from scratch on a new engine more than 5 years ago when this problem became so obvious.

The engine is roughly 17 years old.

I'm sure ZoS is WELL aware of that. As a software developer there has been more than one occasion when I've gone to leadership and said something along the lines of, "Hey.. so we want to add all these things but we are limited by our engine". I'm confident in saying a developer has at least once brought that up to leadership at ZoS.

You're basically taking a 2005 Dodge Neon and trying to add parts to it that are meant for a 2024 Corvette - it's just not going to work right out of the gate.. you're going to have to make a ton of modifications to the parts (code stack) to make it work.

I'm sure at some point over the last few years there was an internal conversation with ZoS on refactoring the underlying code or the engine as a whole to allow developers to add/remove/fix things easier. IF I'm trying to take the thought process as someone in a general leadership role.. with ES6 coming down the pipe soon-ish... I can easily see how from a financial standpoint it would make more sense for ZoS to continue with the current engine instead of reworking everything.

Now, this is 100% an assumption on my part based on years of experiences being in rooms where these kind of conversations have taken place. It is almost never the case where 17 years into an engine, with a new game actively in development, that leadership would check off on taking that big of a task. Keep in mind the amount of work that would be required to make it happen is... it's a lot.

Also keep in mind that around the time I'm assuming this convo would have happened would have had COVID mixed in as well.

Now, if something like this WAS going to happen I agree... it should have happened about 5 or 6 years ago. This is where the technical debt you build by failing to make those kind of improvements happen and that is how you get to present day.

I really wish leaders in companies that have any kind of software development would go read the Phoenix Project. It's truly a great book and really helps change the way leaders look at software development and the long term implications you can have from making the, "Just get it out the door" decision.

Usually, when a dev is telling you hey we have a problem.... you have a problem.

ZOS was posting publicly clear back in 2015 that they were limited by the Hero engine. So that's when they should have implemented plans to put game on newer engine.

VouxeTheMinotaur

just want to add also, along with the issues OP had mentioned, PS5 is experiencing (and may as well be for every platform but no sure) the same AND an annoying player mic bug

I'm seeing at the bottom right corner of my screen a player's username that is in Area Chat pop up for a split second with their voice, only for it to disappear, and reappear constantly. it pops up every 2 seconds with half to a second of their mic audio.

This happens when i'm not in area chat, and still happens and is audible while i'm in guild or group chats, even in PSN party chat it continues though at least i can't hear it in party chat.

This also cannot go away. Restarting the game, uninstalling and reinstalling, clearing cache etc does not help, nor does changing zones help. whatever zone i spawn in and whoever decides to chat that same moment until they log off, i will hear that person's mic periodically, no matter where i am in the game. I could be in a veteran dungeon and they could be in Summerset and i still hear them

GoAvs34

DragonRacer wrote: »

Can we power cycle the servers or something? Seriously.

Make sure to unplug the ethernet cables, blow on them, and plug them back in too

Theist_VII

GoAvs34 wrote: »

DragonRacer wrote: »

Can we power cycle the servers or something? Seriously.

Make sure to unplug the ethernet cables, blow on them, and plug them back in too

I had originally made a lighthearted post making fun of that, but I’m just tired.

Don’t know how we’ve made it 10 years with developers that push onto live their experiments in cost efficiency.

Theist_VII

Also just edited the original post to include the GIF of the performance spikes we’re all talking about.

LadyGP

Theist_VII wrote: »

Also just edited the original post to include the GIF of the performance spikes we’re all talking about.

Thanks for the gif. Being able to visualize this and get a bunch of people to chime in and say "yeah thats exactly it" is really helpful imo.

Fingers crossed. @ZOS_Kevin mentioned earlier in the week he was working on getting more info to get a writeup or some kind of holistic update on the underlying issues. Hopefully we can get that shortly.

QuietPanda_22

PS/NA here and have had the same issues with lag in IA. It's killed my scores multiple times now which is really frustrating.