The Elder Scrolls Online

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The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!

megaserver downtime

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geosto1b16_ESO2
geosto1b16_ESO2
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why do both the European megaserver and the North American megaserver have to be off line on the same day?

Its frustrating to those who use both
  • ApoAlaia
    ApoAlaia
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    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest
  • geosto1b16_ESO2
    geosto1b16_ESO2
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    ApoAlaia wrote: »
    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

    you didn't read the question.....
  • Kisakee
    Kisakee
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    geosto1b16_ESO2 wrote: »
    ApoAlaia wrote: »
    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

    you didn't read the question.....

    You didn't read the answer.
    I'm but a sarcastic beef jerky. Irony and cynicism are my parents. You've been warned.
  • ApoAlaia
    ApoAlaia
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    geosto1b16_ESO2 wrote: »
    ApoAlaia wrote: »
    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

    you didn't read the question.....

    I most certainly did and provided a link to the answer 'directly from the horse's mouth' so to speak.

    During other maintenances it might be possible to have separate times for each megaserver, in fact I want to remember that it was like that many years ago, however for some reason is not desirable. What reason that is I don't know.

    But today's maintenance requires all servers to be taken offline at the same time; PC, console, PTS, the lot.

    Edited by ApoAlaia on August 7, 2024 2:28PM
  • geosto1b16_ESO2
    geosto1b16_ESO2
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    ApoAlaia wrote: »
    geosto1b16_ESO2 wrote: »
    ApoAlaia wrote: »
    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

    you didn't read the question.....

    I most certainly did and provided a link to the answer 'directly from the horse's mouth' so to speak.

    During other maintenances it might be possible to have separate times for the maintenances, in fact I want to remember that it was like that many years ago, however for some reason is not desirable. What reason that is I don't know.

    But today's maintenance requires all servers to be taken offline at the same times; PC, console, PTS, the lot.

    NO YOU DIDNT,

    The question was.... WHY BOTH SERVERS ARE DOWN ON THE SAME DAY.... NOT WHY THEY ARE DOWN; EVERYONE KMOWS WHY THEY ARE DOWN
  • TybaltKaine
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    Because it makes a lot more sense to shut down everything when there is an intensive maintenance that needs to be performed vs shutting things down piece-meal and frustrating half the user base.

    Just go outside for a few hours or something, you'll be alright.
    • Tybalt Kaine Khajiit Nightblade Aldmeri Dominion
    • PC/NA
    • Guildmaster- Lucky Raven
    • Knight of Marrow - Blackfeather Academy
    • Adepti- The Witches Goblet
    • "Nightblade healer huh? How does that work?"
    • "I drain the blood of our enemies and fire it into you. It's a lot less messy than it sounds, and yeah I'm basically a Vampire without the whole AGH FIRE BAD"
  • geosto1b16_ESO2
    geosto1b16_ESO2
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    you cant transfer anything BETWEEN the USA and EUROPE, the SERVERS are SEPERATE
  • Rowjoh
    Rowjoh
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    geosto1b16_ESO2 wrote: »
    ApoAlaia wrote: »
    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

    you didn't read the question.....

    that happens quite a lot here :p
  • stanger_than
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    Whilst the NA and EU PC megaservers are 2 separate setups, they share the same account system. If this account system requires maintenance, then both megaservers need to be offline.

    Hope this helps :-)
  • TybaltKaine
    TybaltKaine
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    What does transferring player information between servers have to do with maintenance?
    • Tybalt Kaine Khajiit Nightblade Aldmeri Dominion
    • PC/NA
    • Guildmaster- Lucky Raven
    • Knight of Marrow - Blackfeather Academy
    • Adepti- The Witches Goblet
    • "Nightblade healer huh? How does that work?"
    • "I drain the blood of our enemies and fire it into you. It's a lot less messy than it sounds, and yeah I'm basically a Vampire without the whole AGH FIRE BAD"
  • LunaFlora
    LunaFlora
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    excluding the server hardware refresh or issues with a specific server,
    i cannot recall the last maintenance that was for 1 region instead of both
    miaow! i'm Luna ( she/her ).

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    PlayStation and PC EU.
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  • Kisakee
    Kisakee
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    TybaltKaine wrote: »
    What does transferring player information between servers have to do with maintenance?

    Everything. Or why do you think you can use the very same crowns on both servers?
    Edited by Kisakee on August 7, 2024 2:41PM
    I'm but a sarcastic beef jerky. Irony and cynicism are my parents. You've been warned.
  • belial5221_ESO
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    Your main @ account is not tied to EU or NA.It's the main account servers they are doing maintenance on,and there's no way to log onto either of them,while they are worked on.
  • GuuMoonRyoung
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    stanger_than wrote: »
    Whilst the NA and EU PC megaservers are 2 separate setups, they share the same account system. If this account system requires maintenance, then both megaservers need to be offline.

    Hope this helps :-)

    Here is the thing, they previously did account service maintenance without taking off servers. However, this time, the account service maintenance is very different, and it requires the server to be shutdown, or else, people might lose their game data stored in the servers.
  • geosto1b16_ESO2
    geosto1b16_ESO2
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    stanger_than wrote: »
    Whilst the NA and EU PC megaservers are 2 separate setups, they share the same account system. If this account system requires maintenance, then both megaservers need to be offline.

    Hope this helps :-)

    thank you

    someone who informs accurately
  • Maitsukas
    Maitsukas
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    No matter where you live, there isn't going to be an ideal maintenance timeframe for everyone.
    PC-EU @maitsukas

    Posting the Infinite Archive and Imperial City Weekly Vendor updates.

    Also trying out new Main Quests, Companions, ToT decks, Events and Styles on PTS.
  • stanger_than
    stanger_than
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    There is no transfer of player information between servers. Instead there is 1 server that handles account stuff (including your crowns and logging in) and multiple servers for playing the game (NA/EU/etc)

  • Calastir
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    Maitsukas wrote: »
    No matter where you live, there isn't going to be an ideal maintenance timeframe for everyone.
    Making an effort to plan it while the most of NA and EU are supposed to be asleep would be ideal for the majority though.
    Chaszmyr Do'Benrae (Dunmer Magsorc Vampire Infinity) ~ Dusk Doublespeak (Breton Magplar Werewolf) ~ Stan of Rimari (Nord Dragonknight Tank) ~ Bunto Kim Alhambra (Redguard Magplar Paladin) ~ Alicyankali (Argonian Magicka Necromancer Draugr Kin) ~ Gruuman Odinfan (Orsimer Magplar) ~ Boymans van Beuningen (Khajiit Stam Warden Bowzerker) ~ Flannelflail (Imperial Stamina Nightblade Brawler PVP) ~ Calastir (Altmer Stamina Dragonknight) ~ Sallystir (Bosmer Stam Warden Frostbite PVP) ~ Zalastir (Altmer Magicka Warden Ice Storm) ~ Capt Peach (Nord Stamcanist Crux Cannon) ~ PC EU ~ Flynt Westwood (Bosmer Magicka Dragonknight) ~ PC NA ~ since May 26th, 2021.
  • TybaltKaine
    TybaltKaine
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    I feel like the question was answered 2 posts in and this whole thing was a waste of time.
    • Tybalt Kaine Khajiit Nightblade Aldmeri Dominion
    • PC/NA
    • Guildmaster- Lucky Raven
    • Knight of Marrow - Blackfeather Academy
    • Adepti- The Witches Goblet
    • "Nightblade healer huh? How does that work?"
    • "I drain the blood of our enemies and fire it into you. It's a lot less messy than it sounds, and yeah I'm basically a Vampire without the whole AGH FIRE BAD"
  • barney2525
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    Rowjoh wrote: »
    geosto1b16_ESO2 wrote: »
    ApoAlaia wrote: »
    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

    you didn't read the question.....

    that happens quite a lot here :p

    Yeah, but that shouldn't stop us from making comments :D

    :#
  • Tandor
    Tandor
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    ApoAlaia wrote: »
    geosto1b16_ESO2 wrote: »
    ApoAlaia wrote: »
    All servers are down, including the PTS, due to:

    https://forums.elderscrollsonline.com/en/discussion/663391/maintenance-on-all-megaservers-eso-store-account-system-aug-7-4am-edt-8am-utc#latest

    you didn't read the question.....

    I most certainly did and provided a link to the answer 'directly from the horse's mouth' so to speak.

    During other maintenances it might be possible to have separate times for each megaserver, in fact I want to remember that it was like that many years ago, however for some reason is not desirable. What reason that is I don't know.

    But today's maintenance requires all servers to be taken offline at the same time; PC, console, PTS, the lot.
    You're talking about when the NA and EU servers had different game clients, so one could be taken down without impacting on the other. Once they merged the game clients it had the advantage for the players that they only had to install one game client to play on both servers but the disadvantage that both servers had to be down for maintenance and patching at the same time, otherwise the players would be switching between different game versions when they switched server and that would be hugely problematic.
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