kyle.wilson wrote: »
maybe you could help?
ZOS is really cracking down on people buying crowns with in game gold lately. They've said it's not against the ToS, but people are still getting banned for it.
The ban has been removed, i was sure i did nothing wrong, thanks everyone!
The ban has been removed, i was sure i did nothing wrong, thanks everyone!
valenwood_vegan wrote: »
I don't think a forum mod can review a ban. As suggested earlier, the best thing to do is to follow the process in place, by putting in a ticket appealing the ban; then post here with the ticket number, as forum staff *can* check on the status of the ticket and make sure it's being reviewed by the correct employees.
I do hope it gets sorted out quickly for OP and I do wish that ZoS had a better system for dealing with these situations, for whatever that's worth.
Did they ever tell you why the ban was implemented in the first place?
ZOS, whether they agree or not, is very much obligated to tell players they ban exactly why they were banned. And I don't see anything that resembles an apology in that statement either.
Araneae6537 wrote: »
I’m very glad to hear it! I wish ZOS would take more care to prevent this happening in the first place as it’s scary one could be banned, even temporarily, without doing anything wrong!
It seems to me you should be due some compensation or apology at least, but at least it’s been sorted out and you’re back in the game now!
Congratulation, I hope my ban will be removed one day.
They didn't apology nor give any reason of why i was banned
Thank you, Im happy the ban has been removed but i didn't get any apology nor compensation
Thank you, i hope so, maybe ask again with a ticket
SaffronCitrusflower wrote: »ZOS should be holding itself accountable to it's customers. Everyone who gets a ban is owed an explanation as to why.
valenwood_vegan wrote: »
I don't think a forum mod can review a ban. As suggested earlier, the best thing to do is to follow the process in place, by putting in a ticket appealing the ban; then post here with the ticket number, as forum staff *can* check on the status of the ticket and make sure it's being reviewed by the correct employees.
I do hope it gets sorted out quickly for OP and I do wish that ZoS had a better system for dealing with these situations, for whatever that's worth.
Dagoth_Rac wrote: »
They will never give an explanation because it will just give the bot farms and gold sellers and con artists a deeper insight into how the detection algorithms work. I feel like ZOS should be more polite and apologetic and offer compensation for false positives like this. But it would be bad for the game and the players to explain why and how they got banned. The info will aid bad actors, which will result in more in-game fraud, which will force ZOS to get more aggressive battling it, which will result in more false positives, etc.