for the attention of zenimax staff

karldavy149b16_ESO

i see you posting solutions to various other issues for the game but when are you going to comment on the fact that people have had there accounts falsely suspended without a single warning or explanation as to why ...

do you care to do some explaining now ... or do u wanna ignore it and fix a quest that could be skipped

Etchesketch

How do you know they were falsely suspended? Don't take what people post as fact. Let them deal with the appeal process and let the game decide whom they decide is detrimental to the game,

Vyrthure

They're ignoring it either because they don't know how to fix it right now, or don't care enough to fix the mistake.

Tekken

It is fact that people have been falsely suspended. I myself have been suspended and i have not done anything against the terms of service. I mean I played alone the entire time, never really talked in chat. or sent whispers or anything. The only thing i did was report the gold spammers. It seems like a lot of people are getting suspended because of reporting gold spammers. at the same time I also get a message thanking me for reporting them.

Zilyana

I got about 7 emails from ZOS saying

Thank you for your report. We will investigate this matter and take the appropriate action. You will not be informed of results of the investigation. Thanks for supporting the Elder Scrolls Online.

karldavy149b16_ESO

because i am one who as been suspended and i know ive done nothing wrong i would have to be some kinda *** to go out and waste £70 on a game to hack it on release

and one guy as posted a print screen of a csr reply confirming the error and revoking said ban

i just feel they know there is an issue but because of say the image this game wants to portray its not aknowledging it .. same thing happened in swbore but bioware said hey yes its unfair the automated system was at fault were working on a fix now if zenimax would do that id be cool with it errors happen but frankly they havnt and people are still reporting the invalid login error but just assume its down to all the server restarts and dont realise that they might be in the middle of a ban/suspension

karldavy149b16_ESO

Zilyana wrote: »

I got about 7 emails from ZOS

Thank you for your report. We will investigate this matter and take the appropriate action. You will not be informed of results of the investigation. Thanks for supporting the Elder Scrolls Online.

that sounds to me like thats a reply to you reporting someone for something

Zilyana

karldavy149b16_ESO wrote: »

Zilyana wrote: »

I got about 7 emails from ZOS

Thank you for your report. We will investigate this matter and take the appropriate action. You will not be informed of results of the investigation. Thanks for supporting the Elder Scrolls Online.

that sounds to me like thats a reply to you reporting someone for something

Clearly

karldavy149b16_ESO

it happens in just about every mmo they spend to much money on gameplay and crap so invest very very very poorly in customer service .. when did the world stop caring about quality and go for quantity