ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Sarannah · December 21

Normally having no issues, but even I got kicked to login and had massive delays on PC NA yesterday. PC EU seemed fine to me though.

PC NA. The exact issues were getting massive two to three second delays, and at some point even getting kicked to the login screen a few times, after logging in again I was placed in a queue twice. Was in a dungeon. (Leveled a character from 12 to 50 through dungeons/BG's on PC NA the days/weeks before, with zero issues. Just to give an idea of my total playtime on PC NA.)

This normally never happens to me!

PS: From the Netherlands.

Rkindaleft · December 21

Rkindaleft wrote: »

PlayStation NA.

Performance has been really inconsistent since the servers went down a week or so ago. Tonight was the worst I've seen in a while.

Below is a clip of our Unstoppable group running approximately 1-2 hours ago from posting. The first half of the clip is an example of how bad the rubberbanding was (freezing for several seconds and speeding up) and the second part of the clip was literally 4 players getting kicked at the exact same time. I also disconnected tonight but I didn't save the clip. I will state these players are from different continents, so the fact they all got kicked at the same time has nothing to do with their own connections.

Edit - it keeps giving me an error saying the file size is too large so I'm going to post the link to the YouTube video below.
https://youtu.be/Md7ZrI7o_nU

Back again a day later.

This is our Unstoppable group again. As you can see in the top left towards the end of the clip, we literally had 5 people disconnect at the same time for no reason. Something has to give. PS/NA has been so bad since the servers went down a week ago. I'm in several trial discords and it's all the same complaints. Lots of groups I know have been cancelling their runs the past few days because it's almost impossible to get any meaningful progression in when you have multiple disconnections every trial.

https://youtu.be/Ky4ssMSS-SA

sshogrin · December 21

Last night my Friday Night Trial group ran vKA twice. The first run was okay, no DCs, no lag spikes, no frame freezes.
Second run had all types of problems. One of the people in our group (a Twitch streamer that was streaming, I always stream our runs also) got DCd and had the hardest time trying to get back in. It took her close to 5 minutes to get back in. Another player that joined us from the Group Finder also DCd during the last boss fight, they got back in before the end luckily. We suffered massive frame freeze/lag spikes simultaneously...all 12 of us had the same experience at once. All 12 of us were in voice together, and at the same time, multiple times, you hear everybody say "I have a massive lag spike" or "I have a massive frame freeze" or "Uh oh..."
This was last night starting around 8:30PM CST on PC/NA.

thesilverball_ESO · December 21

Horrible lag and people getting dropped from Trials I'm in. Started really noticing it about 2 or so weeks ago.

thinkaboutit · December 21

So when ya'll lost power at the datacenter, the lag came back?

Someone didn't save the configurations eh?

Onomog · December 22

ZOS_Kevin wrote: »

We are hoping to have this situated in the New Year.

Hopefully you'll still have players in the new year.

Sakiri · December 22

Our vLC run tonight was fraught with disconnects.

sleepy_worm · December 22

I have a VPN that shows me my connection to 1 hop away from the game servers. Got severe rubberbanding and even a kick to the login screen (during combat, so -1 thread) by myself in an instance of IA today. VPN showed a stable connection the entire time.

It feels bad to lose 3 hours of progress to something like this.

Wiseau · December 22

Onomog wrote: »

ZOS_Kevin wrote: »

We are hoping to have this situated in the New Year.

Hopefully you'll still have players in the new year.

Survey says: NOPE!

They're actively ruining their game it seems.

Damz0z · December 22

Games Freezing
Servers Kicking
Login Queues
Stuck in Combat

Aurielle · December 22

Couple posts on Reddit this AM:

LadyGP · December 22

Aurielle wrote: »

Couple posts on Reddit this AM:

Thanks for posting these!!!

Seravi · December 22

Well today has been bad for me. Not as bad as it's been for others for sure. I have new characters I am working on and of course I am trying to play in Auridon. Today I've had three 999+ frame latency spikes that lagged me in a dolmen, twice and once in just a random run in with a baddie walking around. In chat players getting kicked constantly and lagged out every few minutes. I've had flawless game play since I came back, until today. Grant it the zone is overloaded but ZOS should have prepared for this considering the event.

I guess three lag outs in nine hours of play, I should count myself lucky? All three happened between 2:20PM CST and 2:30PM CST.

meekmiko · December 22

Massive lag for me while I'm just trying to fight some world bosses solo in Deshaan for Golden Pursuits. Jumping up into the 400s the entire fight and my character starts stuttering and struggling to fire off skills. Even just trying to get Vigor to work so I don't die is an absolute PAIN.

LadyGP · December 22

Really hope when everyone gets back in the office in the New Year that this is ZoS first priority... both from a coms side and dev/engineer side. @ZOS_Kevin.

Edit - just wanted to make it clear I didn't mean that to sound like coms are bad. Coms have been great lately and can definetly feel an intentional push to improve. It's appreciated.

dk_dunkirk · December 23

Rkindaleft wrote: »

Rkindaleft wrote: »

PlayStation NA.

Performance has been really inconsistent since the servers went down a week or so ago. Tonight was the worst I've seen in a while.

Below is a clip of our Unstoppable group running approximately 1-2 hours ago from posting. The first half of the clip is an example of how bad the rubberbanding was (freezing for several seconds and speeding up) and the second part of the clip was literally 4 players getting kicked at the exact same time. I also disconnected tonight but I didn't save the clip. I will state these players are from different continents, so the fact they all got kicked at the same time has nothing to do with their own connections.

Edit - it keeps giving me an error saying the file size is too large so I'm going to post the link to the YouTube video below.
https://youtu.be/Md7ZrI7o_nU

Back again a day later.

This is our Unstoppable group again. As you can see in the top left towards the end of the clip, we literally had 5 people disconnect at the same time for no reason. Something has to give. PS/NA has been so bad since the servers went down a week ago. I'm in several trial discords and it's all the same complaints. Lots of groups I know have been cancelling their runs the past few days because it's almost impossible to get any meaningful progression in when you have multiple disconnections every trial.

https://youtu.be/Ky4ssMSS-SA

I've also thought the disconnect problems are noticeably worse since the outage.

Anyone here old enough to remember when Coke changed from their original formula to "New Coke?" And how everyone hated the new one, and begged for the old one? And how Coke said it was never going to happen, but several months later, they "listened to their customers" and brought back "original" Coke, and everyone was happy again?

The original formula was gone just long enough to make sure all the backlog of existing inventory was gone. You couldn't compare the two side by side. So no one could tell an immediate difference between the stock before the "retirement" and the thunderous reintroduction.

What most people didn't realize was that, during the period it was unavailable, Coke changed the "original" formula from using good, old fashioned cane sugar to high-fructose corn syrup, and thereby (presumably) made their profit margins better.

This kind of feels like the same thing. Something changed during the outage. It's not like it was before. And it's not like that was great anyway.

LadyGP · December 23

dk_dunkirk wrote: »

Rkindaleft wrote: »

Rkindaleft wrote: »

PlayStation NA.

Performance has been really inconsistent since the servers went down a week or so ago. Tonight was the worst I've seen in a while.

Below is a clip of our Unstoppable group running approximately 1-2 hours ago from posting. The first half of the clip is an example of how bad the rubberbanding was (freezing for several seconds and speeding up) and the second part of the clip was literally 4 players getting kicked at the exact same time. I also disconnected tonight but I didn't save the clip. I will state these players are from different continents, so the fact they all got kicked at the same time has nothing to do with their own connections.

Edit - it keeps giving me an error saying the file size is too large so I'm going to post the link to the YouTube video below.
https://youtu.be/Md7ZrI7o_nU

Back again a day later.

This is our Unstoppable group again. As you can see in the top left towards the end of the clip, we literally had 5 people disconnect at the same time for no reason. Something has to give. PS/NA has been so bad since the servers went down a week ago. I'm in several trial discords and it's all the same complaints. Lots of groups I know have been cancelling their runs the past few days because it's almost impossible to get any meaningful progression in when you have multiple disconnections every trial.

https://youtu.be/Ky4ssMSS-SA

I've also thought the disconnect problems are noticeably worse since the outage.

Anyone here old enough to remember when Coke changed from their original formula to "New Coke?" And how everyone hated the new one, and begged for the old one? And how Coke said it was never going to happen, but several months later, they "listened to their customers" and brought back "original" Coke, and everyone was happy again?

The original formula was gone just long enough to make sure all the backlog of existing inventory was gone. You couldn't compare the two side by side. So no one could tell an immediate difference between the stock before the "retirement" and the thunderous reintroduction.

What most people didn't realize was that, during the period it was unavailable, Coke changed the "original" formula from using good, old fashioned cane sugar to high-fructose corn syrup, and thereby (presumably) made their profit margins better.

This kind of feels like the same thing. Something changed during the outage. It's not like it was before. And it's not like that was great anyway.

This post literally made me lol. The histroy on Coke is legit.

Renato90085 · December 23

not sure why, but when i lag and game dc
i reconnecting and problem was fixd.

Arunei · December 23

Yay more errors time!

In one of my houses talking to a friend who was doing a bit of decorating for me, about 30 mins or so ago

Booted during IA, which I just started shortly after that decorating stuff.

From trying to log back in a moment later.

Then it went back to this error about a minute later when I tried again.

Got it again about three or so minutes later when trying again, it's the most recent one I got about a minute or so ago.

Mind you my internet is working fine during these errors, so it's not a connection issue in general.

blktauna · December 23

dk_dunkirk wrote: »

What most people didn't realize was that, during the period it was unavailable, Coke changed the "original" formula from using good, old fashioned cane sugar to high-fructose corn syrup, and thereby (presumably) made their profit margins better.

This kind of feels like the same thing. Something changed during the outage. It's not like it was before. And it's not like that was great anyway.

So that why Mexican coke tastes right, lol.

As too the lag. I am avoiding it by simply logging in, collecting my login and leaving. Very boring, very annoying bit not as annoying as 999+ ping and stutter lag

silky_soft · December 23

Terrible responsiveness in a bg with the transforms right now. Skills no going off, no breakfree and stalls with super speed.

2300 aedt

Exact same thing fighting some pve wolves.
120fps 250ms

Cobble123 · December 23

7 New Life quests, 4 disconnects.

On a Monday morning.

Calastir · December 23

Error 307, booted from server while doing my dailes.

Well there goes my lunch break.

Aurielle · December 23

dk_dunkirk wrote: »

Rkindaleft wrote: »

Rkindaleft wrote: »

PlayStation NA.

Performance has been really inconsistent since the servers went down a week or so ago. Tonight was the worst I've seen in a while.

Below is a clip of our Unstoppable group running approximately 1-2 hours ago from posting. The first half of the clip is an example of how bad the rubberbanding was (freezing for several seconds and speeding up) and the second part of the clip was literally 4 players getting kicked at the exact same time. I also disconnected tonight but I didn't save the clip. I will state these players are from different continents, so the fact they all got kicked at the same time has nothing to do with their own connections.

Edit - it keeps giving me an error saying the file size is too large so I'm going to post the link to the YouTube video below.
https://youtu.be/Md7ZrI7o_nU

Back again a day later.

This is our Unstoppable group again. As you can see in the top left towards the end of the clip, we literally had 5 people disconnect at the same time for no reason. Something has to give. PS/NA has been so bad since the servers went down a week ago. I'm in several trial discords and it's all the same complaints. Lots of groups I know have been cancelling their runs the past few days because it's almost impossible to get any meaningful progression in when you have multiple disconnections every trial.

https://youtu.be/Ky4ssMSS-SA

I've also thought the disconnect problems are noticeably worse since the outage.

Anyone here old enough to remember when Coke changed from their original formula to "New Coke?" And how everyone hated the new one, and begged for the old one? And how Coke said it was never going to happen, but several months later, they "listened to their customers" and brought back "original" Coke, and everyone was happy again?

The original formula was gone just long enough to make sure all the backlog of existing inventory was gone. You couldn't compare the two side by side. So no one could tell an immediate difference between the stock before the "retirement" and the thunderous reintroduction.

What most people didn't realize was that, during the period it was unavailable, Coke changed the "original" formula from using good, old fashioned cane sugar to high-fructose corn syrup, and thereby (presumably) made their profit margins better.

This kind of feels like the same thing. Something changed during the outage. It's not like it was before. And it's not like that was great anyway.

Tinfoil hat time: the power outage was just a cover for ZOS to migrate ESO over to older, cheaper servers.

Moderation disclaimer: the above statement is a joke, and is not an actual conspiracy theory.

Sluggy · December 23

Aurielle wrote: »

Tinfoil hat time: the power outage was just a cover for ZOS to migrate ESO over to older, cheaper servers.

Moderation disclaimer: the above statement is a joke, and is not an actual conspiracy theory.

I get it was a joke but I figured I'd clarify this since some people do actually believe such things: Switching to older hardware would NOT be a better alternative. Usually newer hardware has better designs that make it cheaper to run while also performing better since you are being far more efficient with energy usage. The upfront cost might be hard to swallow for your average person but for a company it pales in comparison to the savings in energy costs each month. Now there *are* some things that could be done to get even better cost reductions but I'm just not going to go there. I get perfectly valid opinions removed as it is without getting into vitriol and conspiracies lol

Ugrak · December 23

Aurielle wrote: »

Tinfoil hat time: the power outage was just a cover for ZOS to migrate ESO over to older, cheaper servers.

Moderation disclaimer: the above statement is a joke, and is not an actual conspiracy theory.

That's what they WANT you to believe! The truth is there are no servers! They're using local AI to create the illusion that we're playing online.

Joke aside, going back to the old might not be as wildly unthinkable a scenario as one might imagine. Because the top end Intel 13th and 14th gen CPU models turned out to have manufacturing or even design defects. Some other game companies had tons of problems with their new servers due to this. If the ESO server upgrade used these, the issues would make a lot of sense.

I have no idea what hardware is in those servers though so it's just a stray thought.

thinkaboutit · December 23

Ugrak wrote: »

Aurielle wrote: »

Tinfoil hat time: the power outage was just a cover for ZOS to migrate ESO over to older, cheaper servers.

Moderation disclaimer: the above statement is a joke, and is not an actual conspiracy theory.

That's what they WANT you to believe! The truth is there are no servers! They're using local AI to create the illusion that we're playing online.

Joke aside, going back to the old might not be as wildly unthinkable a scenario as one might imagine. Because the top end Intel 13th and 14th gen CPU models turned out to have manufacturing or even design defects. Some other game companies had tons of problems with their new servers due to this. If the ESO server upgrade used these, the issues would make a lot of sense.

I have no idea what hardware is in those servers though so it's just a stray thought.

Are we sure its CPU horsepower related and something not on the networking end? Doesn't seem like everyone lags at the same time, which is odd.

Seravi · December 23

I am running new characters with the XP boost in Auridon. I see chat blowing up with lag issues and large amounts of players being kicked. I went to Skywatch since most are there for the nudballs and I could see players having issues, floating in the air or taking off like warp speed but I never had a frame latency issue through their issues.

I don't group. Not sure if that has any bearing on this problem but it seems to me that a lot of players having issues are grouped, even if it is with only one other person.

s3dulo · December 23

Cyro is nearly unplayable this morning with the 3-7 secods of lag followed by rubberbanding when combat picks up even slightly.

Sakiri · December 23

There are no servers, the game is run on toasters, hamster wheels and a rack of old Playstation 2s.