ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Aurielle · June 15

LordGavus wrote: »

Over the last couple of hours I keep getting kick out of game when when trying to port out of dungeons and public dungeons.

Last night and this morning, I’m getting kicked fairly consistently on trying to port into my primary house. Get a long load screen, then booted to login. PCNA.

kringled_1 · June 15

I lost lobby connection 3 times this morning going between IC and the sewers via ladder, and once just now exiting an outlaw refuge. Two of those 4 times I could log back in immediately, the other two I got "Booted from server" and had to wait several minutes before I could login again. This is very unusual for me.

edward_frigidhands · June 15

I played yesterday and the performance was significantly better. 80 stable ping early morning hours 3 am to 6 pm roughly.

However it's back to 120+ MS today.

Hoping to hear back from ZOS about this. I hope there's more information about what's going on.

Oznog666 · June 15

Was just booted from server 2 times in the last hour (PC EU). Doesn't happen that often to me so I was pretty astounded.

KiltMaster · June 15

Yep being booted a lot just trying to even get on a character this morning. Net is fine. Game is not.

Photosniper89 · June 15

It's progressively getting worse and worse. I'm not exaggerating when I say there was a 5 to 7 second skill/movement delay in cyro last night. I'm curious how many people are using the new mythic that gives buffs/debuffs every 10 seconds and if that is borking the servers trying to do all the calculations.

Something drastic has changed and performance is back to pre 2017-2019 levels, if not worse.

@ZOS_Kevin

Solariken · June 15

Server boot / disconnect happens at least a couple times per hour for me, going on for a couple months now. Internet connection is stable.

When this happens, the client blocks login attempts for 5-10 minutes.

Frequent errors "Error 334 (3:1:1226:0) Lost Lobby Connection" when trying to sign back in.

ElAland · June 15

I am also repeatedly getting "Error 334 (3:1:1226:0) Lost Lobby Connection" more than 5 times this morning on my PC. Swapped to an alternate PC and it happened there. My wife's PC is doing fine so far on her account on yet another PC. I initially completed daily crafting writs on 18 characters, then started doing surveys and then intermittently started losing the lobby connection. Trying to play, but this is making it very difficult.

Dayhjawk · June 15

it just works

JoeCapricorn · June 15

I was unable to connect as well
PC- NA

OtarTheMad · June 15

Yup, got kicked 3 times today. It’s really not worth logging in until this is all fixed, at least imo, taking twice as long just to do dailies. I’ll play something else until the server hamsters are back to normal.

Photosniper89 · June 15

Solariken wrote: »

Server boot / disconnect happens at least a couple times per hour for me, going on for a couple months now. Internet connection is stable.

When this happens, the client blocks login attempts for 5-10 minutes.

Frequent errors "Error 334 (3:1:1226:0) Lost Lobby Connection" when trying to sign back in.

EVERYONE

If you get kicked you need to wait about 30 seconds to a minute and THEN try to login. If you don't and try to log right back in you will get slapped with the login bug and not be able to for the next 5 or so minutes.

Patience of 30 seconds will save ya booty here my friends.

Also... having mass spikes and lost lobby connection today and I've spent the entire day doing PvE stuff.

@ZOS_Kevin - is there any chance we could get some insight as to what is happening behind the scenes of ZOS that is causing these? Are there some yet to be announced (maybe never announced) network upgrades/refactoring happening or something?

I have zero evidence to this but it almost feels like a migration or preps for a migration is happening with resources being allocated to some newer DB/code stack while still keeping the old stuff going.

Just_Attivi · June 15

mega lag pings back again, day... 4? 5? ive lost track.

just noting the time it begins. stays this way generally for hours. so much delay youll see a skill hit you and then take the next 5 seconds of things hitting you that you didnt see.

kyle.wilson · June 16

>1 second lag spikes at the main gate for PCNA Gray Host
@ZOS_Kevin
@ZOS_GinaBruno
@ZOS_MattFiror

FolksySpade · June 16

https://www.youtube.com/watch?v=V1kyUy2-ZVQ
@ZOS_Kevin
@ZOS_GinaBruno
@ZOS_MattFiror
I'm sure you're being pinged like crazy as it is, but i'm here to provide video evidence of how terrible the performance is with your game currently. We're experience 14k+ ping spikes consistently non-stop. You can't cast more than 1 skill every 5 seconds. You can't bar swap and the desync is atrocious.
We just paid for an expansion that i'd like to think we should expect to enjoy, but how can we do that? I, WE, invested into your brand in faith that we could play it. This is utterly unacceptable and breaks my damn heart. Please, get someone who's capable of handling the issue and restart the servers at the very least. We live with bad performance daily and hardly complain as it is, but this is nothing in comparison.

kyle.wilson · June 16

Make sure everyone is making tickets through the in-game reporting system as well.

Just_Attivi · June 16

FolksySpade wrote: »

https://www.youtube.com/watch?v=V1kyUy2-ZVQ
Video Evidence of #TheLag (patent Pending)

for the record, I was experiencing similar performance on a resource with 2 AD and 3 DC. before someone chimes in about 'your PC specs are terrible and theres too many people" or anything like that, even with no people, this performance dips down to nothing. even at empty keeps, using doors is not a certainty (click door, nothing happens, wait 5 seconds, click again, nothing happens, walk/dodge roll/bash/pray to false gods, nothing happens, then in the top right corner 'target out of range' or whatever it says. its pretty much unplayable.

Outside of cyrodiil (because I couldnt play in that lag) interacting with banks/npcs/resources had similar delays albeit much smaller, 0.5-2 seconds, but its.... not playable like this.

Early afternoon hours EST until my above post (around 7pm EST) performance was mostly okay, a rare hiccup here or there but overall 'normal' performance. after that... pretty much unplayable.

cptscotty · June 16

Seems like the lag is by design

Just_Attivi wrote: »

FolksySpade wrote: »

https://www.youtube.com/watch?v=V1kyUy2-ZVQ
Video Evidence of #TheLag (patent Pending)

for the record, I was experiencing similar performance on a resource with 2 AD and 3 DC. before someone chimes in about 'your PC specs are terrible and theres too many people" or anything like that, even with no people, this performance dips down to nothing. even at empty keeps, using doors is not a certainty (click door, nothing happens, wait 5 seconds, click again, nothing happens, walk/dodge roll/bash/pray to false gods, nothing happens, then in the top right corner 'target out of range' or whatever it says. its pretty much unplayable.

Outside of cyrodiil (because I couldnt play in that lag) interacting with banks/npcs/resources had similar delays albeit much smaller, 0.5-2 seconds, but its.... not playable like this.

Early afternoon hours EST until my above post (around 7pm EST) performance was mostly okay, a rare hiccup here or there but overall 'normal' performance. after that... pretty much unplayable.

was just there and it was completely unplayable. an entire faction suffered unplayable lag while the other faction seemed to be able to do moves and one of the groups moved all together in unison...even all jumping at the same time. The lag honestly felt like it was there by design...like the opposing team was purposely lagging out to cause an advantage.

React · June 16

Just_Attivi wrote: »

FolksySpade wrote: »

https://www.youtube.com/watch?v=V1kyUy2-ZVQ
Video Evidence of #TheLag (patent Pending)

for the record, I was experiencing similar performance on a resource with 2 AD and 3 DC. before someone chimes in about 'your PC specs are terrible and theres too many people" or anything like that, even with no people, this performance dips down to nothing. even at empty keeps, using doors is not a certainty (click door, nothing happens, wait 5 seconds, click again, nothing happens, walk/dodge roll/bash/pray to false gods, nothing happens, then in the top right corner 'target out of range' or whatever it says. its pretty much unplayable.

Outside of cyrodiil (because I couldnt play in that lag) interacting with banks/npcs/resources had similar delays albeit much smaller, 0.5-2 seconds, but its.... not playable like this.

Early afternoon hours EST until my above post (around 7pm EST) performance was mostly okay, a rare hiccup here or there but overall 'normal' performance. after that... pretty much unplayable.

I was fighting your group at the scroll temple last Tuesday at 2PM eastern. It was just like this. Completely unplayable, abilities not working at all, ping spiking, everyone rubberbanding, etc. And that was maybe 30-40 players total maximum, with only 2 bars/1bar/0 bar of population.

It is completely embarrassing that the game is in this state in 2024.

Just_Attivi · June 16

React wrote: »

Just_Attivi wrote: »

Early afternoon hours EST until my above post (around 7pm EST) performance was mostly okay, a rare hiccup here or there but overall 'normal' performance. after that... pretty much unplayable.

I was fighting your group at the scroll temple last Tuesday at 2PM eastern. It was just like this. Completely unplayable, abilities not working at all, ping spiking, everyone rubberbanding, etc. And that was maybe 30-40 players total maximum, with only 2 bars/1bar/0 bar of population.

It is completely embarrassing that the game is in this state in 2024.

Yea, actually you are right, I do recall cursing the spawn of you and yours as lag left me spamming for heals that never came

(I jest, your spawn have not been cursed

)

though I should clarify I suppose, that it has been /mostly/ okay in the earlier hours of the day, at least from my perspective of things, but there definitely have been better and worse days. The past 2 days at least have been pretty smooth prior to around 7pm EST and then performance would just tank, and I feel like that trend has been mostly true from my game time, though I have seen posts at all hours speaking of issues. But id be lying if I didnt say the days all are starting to blend together with this lag, and after 40 days of dealing with this to one degree or another, my record keeping of it has become lax. (also.... 40 Days of excessive performance issues, not including prior issues like the planemeld and the cyro roll backs of april.... 40 Days )

But reading some of the posts above about some others seeming to be moving fine and such while others lag out, I am really curious how/why it isnt affecting /everyone/ . everyone I have been in comms with or guild/whispers have felt the lag whenever I did, but there are always people also claiming 'no issues at all!' (but I also have to wonder how reliable a witness to the lag they might be... without trying to sound insulting nor implying such about any specific individual, its entirely possible those claiming things are fine are just chatting or watching the sunset or doing something that wouldnt necessarily feel the impact of the lag).

Rambling out loud here, mostly. I just would love to know more about whatevers going on, even if there is nothing in my power that can change it.

kyle.wilson · June 16

Just_Attivi wrote: »

React wrote: »

Just_Attivi wrote: »

Early afternoon hours EST until my above post (around 7pm EST) performance was mostly okay, a rare hiccup here or there but overall 'normal' performance. after that... pretty much unplayable.

I was fighting your group at the scroll temple last Tuesday at 2PM eastern. It was just like this. Completely unplayable, abilities not working at all, ping spiking, everyone rubberbanding, etc. And that was maybe 30-40 players total maximum, with only 2 bars/1bar/0 bar of population.

It is completely embarrassing that the game is in this state in 2024.

Yea, actually you are right, I do recall cursing the spawn of you and yours as lag left me spamming for heals that never came (I jest, your spawn have not been cursed )

though I should clarify I suppose, that it has been /mostly/ okay in the earlier hours of the day, at least from my perspective of things, but there definitely have been better and worse days. The past 2 days at least have been pretty smooth prior to around 7pm EST and then performance would just tank, and I feel like that trend has been mostly true from my game time, though I have seen posts at all hours speaking of issues. But id be lying if I didnt say the days all are starting to blend together with this lag, and after 40 days of dealing with this to one degree or another, my record keeping of it has become lax. (also.... 40 Days of excessive performance issues, not including prior issues like the planemeld and the cyro roll backs of april.... 40 Days )

But reading some of the posts above about some others seeming to be moving fine and such while others lag out, I am really curious how/why it isnt affecting /everyone/ . everyone I have been in comms with or guild/whispers have felt the lag whenever I did, but there are always people also claiming 'no issues at all!' (but I also have to wonder how reliable a witness to the lag they might be... without trying to sound insulting nor implying such about any specific individual, its entirely possible those claiming things are fine are just chatting or watching the sunset or doing something that wouldnt necessarily feel the impact of the lag).

Rambling out loud here, mostly. I just would love to know more about whatevers going on, even if there is nothing in my power that can change it.

I don't think that the people saying there is no lag issue are entering Cyrodiil.
It seems that a very high percentage of pvpers are reporting massive lag, while a split among pvers by type of content.

Just_Attivi · June 16

LAg has definitely been there outside of Cyrodiil, too, though not as bad.

Cyrodiil is an absolute joke right now, PC NA Grayhost... 15+ second delays on skills lol.

manukartofanu · June 16

Desiato wrote: »

When an issue like this affects most players, the forums explode. I totally recognize many players have been affected. I'm not downplaying it. But I haven't seen the widespread complaints associated with something that affects most players. There would be multiple 100 page threads if everyone was constantly rubberbanding all month.

Unfortunately, this is how it works as long as people believe that complaints on the forum can lead to a resolution of the situation. However, if people's complaints on the forum and to tech support are ignored, then people stop writing. This does not mean that the problem has been resolved. It simply means that you have lost feedback, nothing more.

Tandor · June 16

Those suffering these issues and tagging e.g. Kevin for answers should be sure to check out the thread on server rebooting while zoning, as these issues have been addressed and updated as can also be seen on Dev Tracker.

Divine_Arrows · June 16

The OP posted about this extreme lag on May 8th 2024. We are well over a month and a bit in having these issues. Honestly this is so disappointing. Get it together. We are all paying customers and deserve better.

Aurielle · June 16

Dayhjawk wrote: »

it just works

Now I’ve got that song stuck in my head!

My ~400 ping spikes are now up to ~500 all over the game. Combined with the constant disconnects when simply porting or changing zones, I’m thinking it might be time to take a break from the game until ZOS (hopefully…) sorts things out.

ForumSavant · June 16

The game is in the worst state it's been in for years as far as performance is concerned. For reference I'm running a 4080 14700k and during mid-scale fights the game has over 5 whole seconds of delay at times. That's 5,000 MS, and should not happen in ANY scenario unless my ISP is dropping, which it isn't, it's just the game. There was a patch where ZOS did not update anything new in the game and focused solely on performance and cleaning things up, this was the best patch on ESO, and it ran beautifully. PLEASE for the love of god stop trying to just sell new stuff backed with a horribly performing product and just maintain the game every once in a while.

Photosniper89 · June 16

Divine_Arrows wrote: »

The OP posted about this extreme lag on May 8th 2024. We are well over a month and a bit in having these issues. Honestly this is so disappointing. Get it together. We are all paying customers and deserve better.

I agree with the sentiment somewhat but will say Kevin has done a fantastic job keeping us updated. Taking our tickets and making sure they get to the correct team and having those conversations. At leas they are communicating with us now - I'll take that as a win.

Yes, there is lag in cyro and there has been forever. There's an "accepted" level of degraded performance that has gone on for years which we all just deal with and have come to expect - this is different. This lag that is happening now is even worse than when I made created this thread last month. Honestly, as someone who has played this game since beta and mainly in PvP I can't recall a time I have ever seen it this bad.

SaffronCitrusflower · June 16

"Waa waa waa! They're working on it!" *circa 2019

....I won't cite the person who made this statement for obvious reasons....

Photosniper89 · June 16

SaffronCitrusflower wrote: »

"Waa waa waa! They're working on it!" *circa 2019

....I won't cite the person who made this statement for obvious reasons....

Yeah... that was an unfortunate time period lol.