Maintenance for the week of October 27:
• PC/Mac: NA and EU megaservers for patch maintenance – October 27, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• Xbox: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – October 27, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• Xbox: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
No response in support ticket since 22th of April
ChapiChapiLIVE
Soul Shriven
Hi, I was wondering how much time does support usually take to response to tickets, I created a ticket on 4/22/2024 about recovering a deleted character and the only response i got was the day after (22th) asking for some extra information.
I got no response since then after giving the information they asked, I tried to reach out but no response so far.
Thanks
I got no response since then after giving the information they asked, I tried to reach out but no response so far.
Thanks
0
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ChapiChapiLIVESoul ShrivenZOS_Kraken wrote: »Hello! @ChapiChapiLIVE Can I please have your ticket number?
Hi, the reference is 240422-004915 I just got an update today after making this post, sadly the update was asking for clearing the bank which i previosuly confirmed that i did it0
