Hi guys,
I understand there are inevitably bugs that will pop up in MMORPGs from time to time and cause downtime and maintenance in extreme cases, such that we have seen recently.
Having the Service Status on the website is great, along with the feedback from the Community Managers and ZOS Staff, but we really need some of this information to be displayed on the launcher.
Current start up procedure:
1- Start launcher
2- Start client
3- See that game is unavailable
4- Check support website
If point 3 could be placed in the launcher, with a link to the support website if there is an issue, this would negate having steps 2 to 4 and a lot more understanding from players that currently don't bother checking the website, along with less frustration on their part.
Just a suggestion and a simple solution that would help both the community and ZOS staff going forward in the future.
Edit: Originally brought forward by /u/Derelyk on Reddit post
http://www.reddit.com/r/elderscrollsonline/comments/220fj3/after_launching_too_many_times_since_the_server/
Edited by Toyfriend on April 2, 2014 10:56PM