Excuse me?

Anachronian

Shara_Wynn wrote: »

Anachronian wrote: »

TBH, I'm just hoping that they manage to restore us by Thursday or Friday this week.

I still remember being locked out from RuneScape from something similar from March 4 through April 9.

What compensation did you get for that if you don't mind me asking?

Here are details on what they did to try to make things right for people as they worked on restoring locked accounts.
https://secure.runescape.com/m=news/account-returning-begins--making-things-right
https://secure.runescape.com/m=news/lockout-account-returns---updates
And a custom bonus for those impacted
https://secure.runescape.com/m=news/guardians-gift--wishes-explained

Shara_Wynn

Anachronian wrote: »

Shara_Wynn wrote: »

Anachronian wrote: »

TBH, I'm just hoping that they manage to restore us by Thursday or Friday this week.

I still remember being locked out from RuneScape from something similar from March 4 through April 9.

What compensation did you get for that if you don't mind me asking?

Here are details on what they did to try to make things right for people as they worked on restoring locked accounts.
https://secure.runescape.com/m=news/account-returning-begins--making-things-right
https://secure.runescape.com/m=news/lockout-account-returns---updates
And a custom bonus for those impacted
https://secure.runescape.com/m=news/guardians-gift--wishes-explained

Wow looks like a big package. Sure beats a months free subscription

marcbf

I need to understand something. Did any players playing on the production server get their account locked or only those players (also) playing on the PTS? If the latter, what or who forced them to play on the PTS? I guess it's like any other beta software: use at your own risk. Yes, it's a bummer that what happened happened and they have my sympathies, but I guess that's the risk you take by wanting to check out new content before it's officially released.

ZOS_Volpe

Hi all,

As this thread has derailed with baiting and insulting commentary, we've decided to close it down and remove/edit the comments. We know people will not always agree and many of you will share different opinions, but please remember that being rude to your fellow community members is against our forum rules and not in the spirit of our game.

Thank you for your understanding.