Amsterdam Tidali Alfiq Plush

ApoAlaia · June 10

Jaimeh wrote: »

Same as above poster, no contact from ZOS after filling the survey. I do hope we will get our plushie, I was looking forward to it so much

Same, I even packed lighter than usual to make sure that there was room for her in the luggage without getting too squished on the flight back.

LostScot · June 11

ApoAlaia wrote: »

Jaimeh wrote: »

Same as above poster, no contact from ZOS after filling the survey. I do hope we will get our plushie, I was looking forward to it so much

Same, I even packed lighter than usual to make sure that there was room for her in the luggage without getting too squished on the flight back.

Yeah we all made extra room in our luggage to accommodate the goodies we were meant to receive at the event. Shame that many people did not get the plushie, or their T-shirts, or the 10th anniversary goblet.

Not to mention that most of us couldn't enjoy the activities at the event because apparently someone used the QR codes to fully-book all slots with fictitious names, meaning many of us had to queue for several hours for a possibility of leatherworking or alchemy, only to be turned away when we reached the front of the queue. I mean at one point all the PCs set up for early access to Gold Road were unoccupied, but the event organisers were still turning us away saying we needed to make a booking - but we couldn't because all slots were 'full'!

Zenimax's handling of this event, along with the promotions, merchandise and so much more is woefully inadequate.

Now many of us want to know what's going on. Spring is over (check with the finance department in the company you work for, they'll confirm that from a business perspective Spring lasts until the end of May), so we rightfully want to know why there is a communication embargo being enacted by Zenimax in response to legitimate queries and concerns.

Eris21 · June 17

Could we please get an update on this again?
We haven't heard anything since we had to fill in that form.

ApoAlaia · June 19

An update would be appreciated.

When it comes to the goblet the email we got said 'late spring'.

Well, spring ends tomorrow so today is as 'late spring' as it can possibly be this year.

ZOS_Kevin · June 19

Hi all, quick follow up here. We are still waiting on a plushie delivery update from the manufacturer. We have escalated this to our events team to see if there has been an update change since our last one. We'll follow up once we get an update on delivery status. As of right now, we don't have an additional update other than what we shared in our pervious update. Thanks for your patience as we work through this and thanks to everyone who filled out the form last month. That will help us save time once we get the manufacturing shipping info sorted.

Jaimeh · June 24

Thank you for the info Kevin, though this was not the news most of us would like to hear... And a cautionary tale for pre-ordering things...

Mascen · June 24

odd slightly unrelated question. Has there been any word about the upcoming US anniversary events?

works been hard lately so im trying to save up money and vacation days so i can plan it all out, but im bad with keeping up on these kinds of announcements.

Vrienda · June 26

Mascen wrote: »

odd slightly unrelated question. Has there been any word about the upcoming US anniversary events?

works been hard lately so im trying to save up money and vacation days so i can plan it all out, but im bad with keeping up on these kinds of announcements.

I -think- it'll be in June 2025. But otherwise no info's come out as far as I know you can't even book it.

Finedaible · July 1

Those who do not learn from past mistakes are doomed to repeat themselves.

ApoAlaia · July 1

Finedaible wrote: »

Those who do not learn from past mistakes are doomed to repeat themselves.

Oh dear, I 'member the whole canvas bag thing.

Two of the friends I played FO76 with pre-ordered it, it was the source of much frustration. Didn't help that it was on top of other sources of frustration regarding the game itself.

Interesting times indeed.

ZOS_Kevin · July 1

Hi all! We have an update on this. We expect the plushies to arrive at our fulfilment center in the United States within the next couple weeks and are on track to begin shipping out orders later this month (July). As mentioned in our last email about this item, we will be covering costs to ship it to you.

As an additional thanks for your patience and to make up for the wait, we would also like to give you the Clan Mother Tadali in-game Houseguest. We will follow up in a separate email later this month with more details.

We will follow up with tracking information as soon as we have it. Thank you for your continued patience and understanding while we worked through these unforeseen delays.

Eris21 · July 1

ZOS_Kevin wrote: »

Hi all! We have an update on this. We expect the plushies to arrive at our fulfilment center in the United States within the next couple weeks and are on track to begin shipping out orders later this month (July). As mentioned in our last email about this item, we will be covering costs to ship it to you.

As an additional thanks for your patience and to make up for the wait, we would also like to give you the Clan Mother Tadali in-game Houseguest. We will follow up in a separate email later this month with more details.

We will follow up with tracking information as soon as we have it. Thank you for your continued patience and understanding while we worked through these unforeseen delays.

What about import fees?

LordDraw · July 1

ZOS_Kevin wrote: »

Hi all! We have an update on this. We expect the plushies to arrive at our fulfilment center in the United States within the next couple weeks and are on track to begin shipping out orders later this month (July). As mentioned in our last email about this item, we will be covering costs to ship it to you.

As an additional thanks for your patience and to make up for the wait, we would also like to give you the Clan Mother Tadali in-game Houseguest. We will follow up in a separate email later this month with more details.

We will follow up with tracking information as soon as we have it. Thank you for your continued patience and understanding while we worked through these unforeseen delays.

Any updates regarding goblets?

ApoAlaia · July 1

Eris21 wrote: »

ZOS_Kevin wrote: »

Hi all! We have an update on this. We expect the plushies to arrive at our fulfilment center in the United States within the next couple weeks and are on track to begin shipping out orders later this month (July). As mentioned in our last email about this item, we will be covering costs to ship it to you.

As an additional thanks for your patience and to make up for the wait, we would also like to give you the Clan Mother Tadali in-game Houseguest. We will follow up in a separate email later this month with more details.

We will follow up with tracking information as soon as we have it. Thank you for your continued patience and understanding while we worked through these unforeseen delays.

What about import fees?

In the UK goods under £135 if memory serves are not subjected to customs duty.

They might however choose to charge VAT and I have no idea what criteria they use to decide whether to apply it or not.

ApoAlaia · July 1

ZOS_Kevin wrote: »

Hi all! We have an update on this. We expect the plushies to arrive at our fulfilment center in the United States within the next couple weeks and are on track to begin shipping out orders later this month (July). As mentioned in our last email about this item, we will be covering costs to ship it to you.

As an additional thanks for your patience and to make up for the wait, we would also like to give you the Clan Mother Tadali in-game Houseguest. We will follow up in a separate email later this month with more details.

We will follow up with tracking information as soon as we have it. Thank you for your continued patience and understanding while we worked through these unforeseen delays.

Thanks for the update Kevin.

Any chance - as @LordDraw pointed out - that you might be able to look into the goblet situation as well please?

LordDraw · July 9

ApoAlaia wrote: »

ZOS_Kevin wrote: »

Hi all! We have an update on this. We expect the plushies to arrive at our fulfilment center in the United States within the next couple weeks and are on track to begin shipping out orders later this month (July). As mentioned in our last email about this item, we will be covering costs to ship it to you.

As an additional thanks for your patience and to make up for the wait, we would also like to give you the Clan Mother Tadali in-game Houseguest. We will follow up in a separate email later this month with more details.

We will follow up with tracking information as soon as we have it. Thank you for your continued patience and understanding while we worked through these unforeseen delays.

Thanks for the update Kevin.

Any chance - as @LordDraw pointed out - that you might be able to look into the goblet situation as well please?

So I got an answer and it's...well. It's something.

Hello!

We’re writing today with an update on the delivery of your ESO 10-Year Anniversary Celebration Goblet that came with your VIP ticket to the ESO 10-Year Anniversary Event in Amsterdam.

We are experiencing some unforeseen delays with the production of this item, and sincerely apologize for the wait. We currently expect shipments to begin going out in October; if this changes, we will let you know. We will follow up with a more exact delivery date and tracking information once orders begin to ship out. We will be covering costs to ship it to you.

Once again, we sincerely apologize for the delay and assure you that your ESO 10-Year Anniversary Celebration Goblet is still coming. Thank you for your patience and understanding.

Best,

The Elder Scrolls Online Team

Overall if the delay will be long enough that I would receive it in-person during 10-year on consoles in US, I think I'll be ready for that if this could help.
Thank you for the update on e-mail to whoever sent update that remember about us. Much appreciated.

Ode2Order · July 17

The first Tadali plushies have arrived for some people. Meanwhile I still don't even have an e-mail confirmation that it's shipped. When can I expect the e-mail ať the latest?

Vrienda · August 1

Ode2Order wrote: »

The first Tadali plushies have arrived for some people. Meanwhile I still don't even have an e-mail confirmation that it's shipped. When can I expect the e-mail ať the latest?

Same here.I got an email on July 1st about it but nothing since.

Ode2Order · August 11

Still no news on my plushie

ZOS_Kevin · August 12

Hi All,

I just got back from some work travel, so we will look into getting some answers for the plushies and goblet this week. We know some have gotten plushies already. But not sure on the full timeline. We will need to check in with the team. I'll try to provide an update by Friday.

ApoAlaia · August 26

Quick update, both myself and a friend just got an confirmation of shipment email with a tentative delivery date of Wednesday 28/8

This is for Clan Mother Tadali's plushie, not for the goblet. Still radio silence on that regard.

Calastir · August 26

Same here. Mail received today; expected delivery Wednesday 8/28/24 before 6:00 pm.

Calastir · August 27

Calastir wrote: »

Same here. Mail received today; expected delivery Wednesday 8/28/24 before 6:00 pm.

Just received my Tidali Alfiq Plush

, one day earlier than expected.

ApoAlaia · August 27

Calastir wrote: »

Calastir wrote: »

Same here. Mail received today; expected delivery Wednesday 8/28/24 before 6:00 pm.

Just received my Tidali Alfiq Plush , one day earlier than expected.

Same. Been almost 5 months but finally she's home.

Now just the goblet left.

Ode2Order · September 24

Plushie has arrived! What's the word on the goblet and the houseguest?

ZOS_Kevin · September 24

We're following up on the goblet. I saw an email go out last week to check with the vendor. We'll update when we have more info.

ApoAlaia · September 25

ZOS_Kevin wrote: »

We're following up on the goblet. I saw an email go out last week to check with the vendor. We'll update when we have more info.

Thank you Kevin.

LordDraw · October 12

ZOS_Kevin wrote: »

We're following up on the goblet. I saw an email go out last week to check with the vendor. We'll update when we have more info.

Hi Kevin,
Unfortunately, I still did not receive any e-mail regarding either plushie or goblet (goblet update was received on July). I checked both spam and inbox folders.
Could you please check if they were sent to EU? I also sent a reply to the contact e-mail so you can reply to me via e-mail.

Thank you very much.

Jaimeh · October 12

We were supposed to receive a House Guest as well @ZOS_Kevin, do you know when we might be seeing them added to our accounts?

ApoAlaia · October 14

Jaimeh wrote: »

We were supposed to receive a House Guest as well @ZOS_Kevin, do you know when we might be seeing them added to our accounts?

I don't remember that part, what house guest? This has been dragging for some time now so I am starting to forget... in fact I had completely forgotten about the goblet already until I saw this thread resurface on my feed...