My own take on the compensation controversy

Reverb

It’s not just about giving people what they’ve lost by not being able to log in through no fault of their own. It’s to apologize to the players most heavily impacted by the studios own errors, and because they don’t want people to avoid PTS now or in the future. There are already far too few testers and far too little response to issues reported during testing. After this mess they need to be really generous with the testers who were impacted.

I wasn’t impacted by this, other than missing one day of play time while NA was down, and I have zero issues with the rewards given to the players locked out of their accounts for nearly a week. I’m giving a heavy side eye to everyone who thinks that their own gameplay is in any way reduced because the PTS victims are heavily compensated.

Foxtrot39

Shara_Wynn wrote: »

DerAlleinTiger wrote: »

Shara_Wynn wrote: »

Jealousy and envy are both perfectly normal human emotions. They may be unpleasant emotions, like anger, fear and anxiety, but they are still fundamentally normal human emotions.

Anyone who thinks they are immune to either of these emotions are deluding themselves and perhaps they are the ones that need to acquire a greater level of self awareness.

I say this as a completely stand alone statement, without any context.

You are correct and I don't think anyone in their right mind would assert otherwise.

The problem isn't the emotions, it's the actions taken stemming from them. Those you can control, as I controlled whenever I saw people who were wronged get compensated. No matter how much I thought to myself "Man, I wish I could have gotten that compensation. Too bad I didn't [insert whatever unassuming action led to the issue]." But never did I think "They don't deserve that! I'm being wronged!" let alone advocate for it.

Much like anger, fear, and anxiety no one in their right mind blames or judges someone for feeling those things. They judge them based on their actions following those emotions.

If you have that level of enlightenment and control over your emotions then I applaud you. Buddhist monks will spend their entire life trying to attain what you have.

I wish I could go through life never having my emotions control my actions, but alas, I am an emotional being, my feet are made of clay.

Thats a double edged sword, emotion can push motivation and discipline : key is to wield them correclty so they control only what YOU want them to control

as example : put your anger in a punch, the emotion will numb pain and allow your strength be be slightly above what you usualy would archieve

I make headstories based around my own emotion, use them to fuel inspiration one way or another then tie them to character in a way it just fits them

Foxtrot39

Reverb wrote: »

It’s not just about giving people what they’ve lost by not being able to log in through no fault of their own. It’s to apologize to the players most heavily impacted by the studios own errors, and because they don’t want people to avoid PTS now or in the future. There are already far too few testers and far too little response to issues reported during testing. After this mess they need to be really generous with the testers who were impacted.

I wasn’t impacted by this, other than missing one day of play time while NA was down, and I have zero issues with the rewards given to the players locked out of their accounts for nearly a week. I’m giving a heavy side eye to everyone who thinks that their own gameplay is in any way reduced because the PTS victims are heavily compensated.

When thinking that way it make sens to not discourage player to beta test and bug hunt for ZoS

Tho I am not sure most of PTS player actually report issues and just want to get stuff to prepared in advance (next Fotm and meta build) then some complainign about this and that change (despite beign usualy more ranting than constructive it does offer feedback if enough share the same sentiment)

Or zos is pulling a 4D chess move so more pople load up on PTS hoping similar situation to both skip horrible grind and get nearly dozens of crown crate worth of gems

Pinned first part of the comment to main post as it does make a lot of sens to justify overcompensation, I still think ZoS gotta do something for the other side of the fence like increasing drop rate as other suggested so there is no sentiment of feeling your effort being undermined

Foxtrot39

Nah what ZoS promised can't be backpedaled anymore, as a few stated already, without causing even more damage

They can still add more tho, I still stand by the fact it ain't compensating what matters (all the dailies, transmute key ect) and undermine those who didn't get banned effort wise if they dont increase drop rate

People are fuming because the grind skip that compensation feels like, in an event with already horrid grinding involved

People see a year worth of seals + all the hardest to get items of the event just handed over for a week of forced downtime to be too much of a good deal so to speak (tho the dailies are quite a massive loss still)

Shara_Wynn

DerAlleinTiger wrote: »

Obviously, humans aren't perfect. That is why those fables exist in the first place to warn us of our own shortcomings and failings and to try and make us more self-aware of them so we can strive to correct them. At this point, this is well off-topic, apologies. I just don't know how else to explain what the analogy was meant to convey.

Yes, and this was the point I was trying to make. Yet to say one is fully in control of one's emotions is a fallacy.

Off topic, perhaps, but I think people need to cut each other some slack on both sides in this compensation fiasco and let cooler heads prevail.

DerAlleinTiger

Foxtrot39 wrote: »

Nah what ZoS promised can't be backpedaled anymore, as a few stated already, without causing even more damage

They can still add more tho, I still stand by the fact it ain't compensating what matters (all the dailies, transmute key ect) and undermine those who didn't get banned effort wise if they dont increase drop rate

People are fuming because the grind skip that compensation feels like, in an event with already horrid grinding involved

People see a year worth of seals + all the hardest to get items of the event just handed over for a week of forced downtime to be too much of a good deal so to speak (tho the dailies are quite a massive loss still)

In spite of my broad disagreement, this is a reasonable enough take and I can understand the position even if I highly disagree with it.

Now just speaking personally, in a subjective sense, I could care less about the boxes and transmute stones (I have a backlog of stones to crack open and have had my transmutes maxed for months now with nothing I need to retrait or reforge). I've also gathered hundreds if not thousands of purple boxes of the last 9 (there was no anniversary for the first year) years' worth of anniversaries and there will be hundreds if not thousands more to come in the years that follow. It's the unique rewards that matter to me, and daily account rewards like log-ins (and even those, I mostly only care about the unique collectibles like the costume). If there was any one thing I'd ask for above the compensation offered it's the anniversary costume from the log-in rewards (and the other collectibles for anyone who wasn't as far along as I was) and the cake slices for the achievements.

That, however, is my own personal take and there are certainly others affected who very much care about the purple boxes way more than seals and collectible cosmetics. I'm just the opposite, and not everyone is the same in that regard one way or the other. Some of us don't care about a few more purple boxes on the-- not even mountain at this point but mountain range we've collected over the years. Others do and couldn't care less about collectibles and cosmetics. ZOS just chose something that is objective and measurable instead of trying to undertake the headache of calculating boxes and the RNG inherent to them anyway (even if, for example, we each got 100 boxes the one person who gets an aetheric cipher out of one has an inherently far greater compensation than someone who just gets some furnishing mats and dragon rheum - as nice as those are). So I understand and appreciate them going for a more objective, level thing like the seals.

Foxtrot39

Oh right the log in reward definitively needs to be compensated for

ZOS_Hadeostry

Greetings,

After removing some unnecessary back and forth from this thread, we would like everyone to keep posts on the subject at hand, civil, and constructive.

If there may be any questions in regards to the rules, please feel free to review them here

DerAlleinTiger

Shara_Wynn wrote: »

DerAlleinTiger wrote: »

Obviously, humans aren't perfect. That is why those fables exist in the first place to warn us of our own shortcomings and failings and to try and make us more self-aware of them so we can strive to correct them. At this point, this is well off-topic, apologies. I just don't know how else to explain what the analogy was meant to convey.

Yes, and this was the point I was trying to make. Yet to say one is fully in control of one's emotions is a fallacy.

Off topic, perhaps, but I think people need to cut each other some slack on both sides in this compensation fiasco and let cooler heads prevail.

Never did I claim that anyone was fully in control of one's emotions. That in fact was my entire point that emotions aren't something we can control but our actions that take after them are and there's a sliding scale of understandable reflexive actions based on emotions up to unreasonable reactions based on emotions.

Feeling envious? Natural and unavoidable.
Saying "Man I wish I was in that position?" Understandable.
Crying out that it's unfair and you're wronged for what someone else is compensated with all because of your envy? Unreasonable.

To swing it around to another emotion:
Feeling angry over the bad drop rates on the style pages? Natural and expected.
Making stern posts towards ZOS about the issue and asking the drop rates to be changed? Understandable.
Taking that anger out on people being compensated for a whole other issue out of their control? Unreasonable.

There's a scale between "I am completely and totally in control of all of my emotions and they never affect me" and "I have no control over my actions because of my emotions" and it lies with human expectations of each other tempered by your responsibility and sound reasoning.

And not to be jerk, but... you realize that arguing that we can't control our actions stemming from our emotions only to say that we should "let cooler heads prevail" is extremely contradictory, yes? The entire meaning of "cooler heads" is people who are in control over their actions in spite of their emotions.

TaSheen

I'm.... finding all this sort of stuff from "certain of the unaffected" embarrassingly petty and unjustifiably nasty in the extreme.

And yes, I'm one of the "unaffected" myself. I'm fully in favor of everyone locked out of their accounts for over a week being handed whatever on a golden platter to compensate for it.

Foxtrot39

TaSheen wrote: »

I'm.... finding all this sort of stuff from "certain of the unaffected" embarrassingly petty and unjustifiably nasty in the extreme.

And yes, I'm one of the "unaffected" myself. I'm fully in favor of everyone locked out of their accounts for over a week being handed whatever on a golden platter to compensate for it.

People looking at it see it as being punished by bad drop rate and ludicrous grind for not being at the wrong place at the wrong time

"I could have spend all that time grinding away doing something else even if its on another game and get more out of it by not playing ESO" tend to be the first reaction I have seen plenty in comments about videos speaking of this fiasco

Shara_Wynn

DerAlleinTiger wrote: »

Shara_Wynn wrote: »

DerAlleinTiger wrote: »

Obviously, humans aren't perfect. That is why those fables exist in the first place to warn us of our own shortcomings and failings and to try and make us more self-aware of them so we can strive to correct them. At this point, this is well off-topic, apologies. I just don't know how else to explain what the analogy was meant to convey.

Yes, and this was the point I was trying to make. Yet to say one is fully in control of one's emotions is a fallacy.

Off topic, perhaps, but I think people need to cut each other some slack on both sides in this compensation fiasco and let cooler heads prevail.

Never did I claim that anyone was fully in control of one's emotions. That in fact was my entire point that emotions aren't something we can control but our actions that take after them are and there's a sliding scale of understandable reflexive actions based on emotions up to unreasonable reactions based on emotions.

Feeling envious? Natural and unavoidable.
Saying "Man I wish I was in that position?" Understandable.
Crying out that it's unfair and you're wronged for what someone else is compensated with all because of your envy? Unreasonable.

To swing it around to another emotion:
Feeling angry over the bad drop rates on the style pages? Natural and expected.
Making stern posts towards ZOS about the issue and asking the drop rates to be changed? Understandable.
Taking that anger out on people being compensated for a whole other issue out of their control? Unreasonable.

There's a scale between "I am completely and totally in control of all of my emotions and they never affect me" and "I have no control over my actions because of my emotions" and it lies with human expectations of each other tempered by your responsibility and sound reasoning.

And not to be jerk, but... you realize that arguing that we can't control our actions stemming from our emotions only to say that we should "let cooler heads prevail" is extremely contradictory, yes? The entire meaning of "cooler heads" is people who are in control over their actions in spite of their emotions.

Then I think we are only disagreeing on semantics. By controlling one's emotions, I mean controlling one's actions based on one's emotions.

And no I don't think it is being contradictory, as not everyone will have the same level of emotional involvement attached to this topic and there is a whole escalation, de-escalation phase to emotional responses, that we should take into account when dealing with an emotional reaction.

So I guess, some people are reacting with their emotions on this, on both sides of the argument, and being very vocal about it on these forums. This is just then triggering others to do the same. At some point, these emotionally invested individuals will de-escalate and that is typically when cooler heads prevail. When the emotional response has ran it's course and our stress hormones have been exhausted. I think it has been long enough now, for this eventuality to have taken effect and thus that this whole fiasco should be put to bed, which is where I am going now

TaSheen

Sorry, that's specious and nasty. Regardless, I had my say, and I'm done here with this.

RMW

Foxtrot39 wrote: »

TaSheen wrote: »

I'm.... finding all this sort of stuff from "certain of the unaffected" embarrassingly petty and unjustifiably nasty in the extreme.

And yes, I'm one of the "unaffected" myself. I'm fully in favor of everyone locked out of their accounts for over a week being handed whatever on a golden platter to compensate for it.

People looking at it see it as being punished by bad drop rate and ludicrous grind for not being at the wrong place at the wrong time

"I could have spend all that time grinding away doing something else even if its on another game and get more out of it by not playing ESO" tend to be the first reaction I have seen plenty in comments about videos speaking of this fiasco

Yeah, I get that. But it's not like we knew that going to the PTS would result in a ban (that is still ungoing) and ZOS decided that they would compensate us this way. I was just looking at the new trial and didn't even get to see the first boss before going to the PTS jail. And I planned to go back to grinding my last event page after having a look, so it's not like people didn't play the event or didn't grind like the rest of you.
After seeing the ban message I was convinced we would maybe just get some xp scrolls for it like all the times when there were issues.

The poor style page rng has nothing to do with how they compensate the banned account. I was only missing the trueflame page, which had the best drop rate... so I did the grind like everyone else.

Should ZOS change the drop rate? Totally. I don't wanna do this whole thing ever again. They can add these style pages to the impressario right now so others don't have to grind that much.

But these are two separate things.

I just hope ZOS will do this kind of compensation next time too, I remember the whole endeavors/Reaper's March fiasco where people also got banned and didn't get anything. So I hope they will learn from that.

hiyde

I've definitely had emotions about this...

- I had sad emotions for the volunteer testers that got locked out of the game (now for a minimum of 8 days and probably longer) during the biggest celebration in ESO history.

- I had hopeful emotions that these people would receive generous compensation for the above. I had happy emotions when it turns out they did!

- I haz very sad and confused emotions when I see childish footstomping from people twisting and downplaying the situation in some embarassing effort to get compensation removed or grab some of those rewards for themselves even though they didn't get locked out.

Yes, we all have emotions. It's what you do with them that matters.

Foxtrot39

Well I stated before, the "overcompensation" percieved could play into their favour by having people join PTS hoping this to occure to skip event grind entirely

Castagere

All I know is the days I have put in to get style pages with zero luck and all the ones I want are being given away to some people through no fault of their own just given too. No matter how many of you try to spin it it sucks for me and many others. Heck, I haven't logged into the game for a while just so I can take a breath and cool off. This is so typical how how ZOS handles things. Clueless why this will further divide the player base. This was a very stupid thing to do.