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A little compensation, please? Some of us were in the middle of vet Arenas, Trials, Dungeons.

  • notyuu
    notyuu
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    hiyde wrote: »
    kah wrote: »
    In general, I think it'd be a great idea for them to compensate players whenever there's maintenance. It'd go a long way in helping with all the grumbling.

    Updating the servers, keeping the servers running = a negative thing ZOS should be sending apology gifts for?

    They had to shut down pc na cuz they dropped the ball allowing PTS shenanigans on live
  • noblecron
    noblecron
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    I'd be happy with 3 days extended event and those of us locked out also get auto daily login rewards. Looking how far back they're resetting though thankfully I shouldn't lose out on my tickets and confettie or whatever it's called I claimed. I will lose a lot of quest progress and gold though
  • Thorncrypt
    Thorncrypt
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    Games like Honkai Star Rail (HSR) do compensate players for maintenance or mess ups. Zenimax don't need to give us high value items but even a small note of apology and a few mediocre items would be better than nothing.
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear."
    ―Black Sacrament incantation



  • Savos_Saren
    Savos_Saren
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    Thorncrypt wrote: »
    Games like Honkai Star Rail (HSR) do compensate players for maintenance or mess ups. Zenimax don't need to give us high value items but even a small note of apology and a few mediocre items would be better than nothing.

    Exactly.

    You pay a subscription to play a game to reach goals/loot. If you and your friends spend 45 minutes in a vet trial/dungeon/arena and then suddenly the system crashes- all that hard work is for nothing.

    It costs ZOS nothing to compensate players with a helm, staff, or a couple of crown crates for their inconvenience.

    If you were in a vet dungeon/trial/arena- you should be able to submit a ticket and ask for something. All that time and effort shouldn't go to waste. It's a video game, yes, but you're paying money for it.

    If you go to a movie theater and the movie shuts down half way through- you get compensated. The movie theater doesn't say "Oh well... things happen!"
    Want to enjoy the game more? Try both PvP (crybabies) and PvE (carebears). You'll get a better perspective on everyone's opinion.

    PC NA AD
    Savos Saren
  • tom6143346
    tom6143346
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    If you lose a Trifecta through this, I get that people are angry , but if it’s just a vet clear , just clear it again no ? I mean you don’t really lose something in this case.
    Edited by tom6143346 on April 16, 2024 10:40AM
  • Blood_again
    Blood_again
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    AFAIK ZOS never provide any drop items wherever it is from, trial or overland. I hope they will keep it this way.
    Especially if we talk about mmm... orders for the item that wasn't dropped to you.

    I don't mind the event extension as a compensation. Players are missing their tickets and boxes for days, while they just entered PTS, and it is not their fault. That would be fair.

    Some of us were in the middle of working toward a hard-earned goal. While some people may have been decorating their house or fishing. Does it really effect you in a negative way that some people might get a compensation for trial/arena that they were in?

    That move towards people fishing and housing. Was it somekind of entitlement because of you running... vDSA? :)
    I can assure you that many people, who do housing and fishing these days, have got all they needed from that 9-years old content already. While you are still trying it. Think about it :)

    I wish you luck with your arena drop. I hope you'll get the item you're looking for soon.
    Also I hope you'll get it yourself, because it makes the full value of your catch.
  • Savos_Saren
    Savos_Saren
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    tom6143346 wrote: »
    If you lose a Trifecta through this, I get that people are angry , but if it’s just a vet clear , just clear it again no ? I mean you don’t really lose something in this case.

    Time and effort. Wasted time and effort. Running vet content is about completion- not the friends you make along the way.
    Want to enjoy the game more? Try both PvP (crybabies) and PvE (carebears). You'll get a better perspective on everyone's opinion.

    PC NA AD
    Savos Saren
  • tom6143346
    tom6143346
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    Sorry but than you running her content for the wrong reasonsns. I made a few of my best Ingame friends , running this content and we had a ton of fun doing it. Maybe just try Having fun while running it. The time waste is not that big. Maybe just trying have fun in general while playing the games, regardless of the content Typ . It makes things much more enjoyable
    Edited by tom6143346 on April 16, 2024 10:57AM
  • Reginald_leBlem
    Reginald_leBlem
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    I'm crossing my fingers for event extending, even by a couple of days, and some miraculous way of not missing the daily log in reward
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    We have recently removed some unnecessary back and forth in addition to some baiting from this thread.
    • Trolling or Baiting: The act of trolling is defined as something that is created for the intent to provoke conflict, shock others, or to elicit a strong negative or emotional reaction. It’s okay and very normal to disagree with others, and even to debate, but provoking conflict, baiting, inciting, mocking, etc. is never acceptable in the official The Elder Scrolls Online community. If you do not have something constructive or meaningful to add to a discussion, we strongly recommend you refrain from posting in that thread, and find another discussion to participate in instead. It is also not constructive or helpful to publicly call out others and accuse them of trolling, or call them a troll—please refrain from doing so. If you genuinely believe someone is trolling, please report the post or thread to the ESO Team, and leave it at that.
    This is a reminder to keep the discussion civil and constructive. Please keep our Community Rules in mind moving forward.

    Thank you for your understanding.
    Staff Post
  • maximusrex45
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    We don't need CS jammed up for weeks trying to give people stuff they didn't even earn yet.

    They do have to try and do something to fix lost tickets and the lost 200 endeavors from a daily.

    I'm glad I played in the morning and wasn't impacted, but I feel for people who play during prime time NA.
  • Veinblood1965
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    I was running vDSA for the umpteeth time- just trying to get a Perfected Ice Staff. ZOS- could you please be a gentleman/lady and compensate us who were in the middle of dungeons/trials/etc?

    Just one item that we ask for. If someone was running a vet dungeon and wants a necklace or if someone was running a trial and wants a chest piece or if someone was running an arena and wants a PERFECTED MASTER'S ICE STAFF maybe could you do us a solid favor... just this one time... and give it to us? If we submit a ticket just give us one item we request?

    I was farming... again... the Perfected Master's Ice Staff on vDSA and I got kicked. So, please, just be kind to your faithful players.

    If you are on PSNA server look me up I'll help out, I can DPS it quite well.
  • Savos_Saren
    Savos_Saren
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    I was running vDSA for the umpteeth time- just trying to get a Perfected Ice Staff. ZOS- could you please be a gentleman/lady and compensate us who were in the middle of dungeons/trials/etc?

    Just one item that we ask for. If someone was running a vet dungeon and wants a necklace or if someone was running a trial and wants a chest piece or if someone was running an arena and wants a PERFECTED MASTER'S ICE STAFF maybe could you do us a solid favor... just this one time... and give it to us? If we submit a ticket just give us one item we request?

    I was farming... again... the Perfected Master's Ice Staff on vDSA and I got kicked. So, please, just be kind to your faithful players.

    If you are on PSNA server look me up I'll help out, I can DPS it quite well.

    I appreciate the offer- but I'm on PC. I've already run vDSA multiple times- I just keep getting crappy RNG. And, of course, having to deal with crashes that completely wasted a run.
    Want to enjoy the game more? Try both PvP (crybabies) and PvE (carebears). You'll get a better perspective on everyone's opinion.

    PC NA AD
    Savos Saren
  • DigiAngel
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    @Savos_Saren ya hit me up on PCNA in about 5 hours...I'll be on for a solid 3 hours tonight...need some n/vDSA stuff myself.
  • Photosniper89
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    Compensation? We literally couldn’t play PvP without being rolled back multiple times every hour for three days straight and radio silence from them on it once it got fixed.
  • Freilauftomate
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    I really don't care about compensation in the form of useless pets or something. It's kind of insulting.

    But i would appreciate an honest explanation and a sincere apology for the last few years and a real promise to do better. Not some meaningless blabla, carefully written by marketing and legal teams. I want to know that the people in charge have an idea of what's going on with their game. They should know that it's not ok to let us pay for a beta version of a potentially nice game for a decade, instead of finishing their product to a point where it's at least reliably playable. Looking at them presenting new dlcs and talking about their game like everything is awesome hurts my little gamer heart every time. Do they really not know how broken their game is? Does Microsoft know?
  • kiwi_tea
    kiwi_tea
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    Blackreach's entire campaign has been totally distorted by this mess. AD was *just* managing to keep a lead with weeks of very hard work, but server came back up favoring DC, and they've locked down the map for hours to gain a 3000 lead over AD.

    After the time I sunk into this specific campaign, I really do feel some degree of... ...disgust.
  • Rebkans2
    Rebkans2
    Soul Shriven
    All this sounds so nice indeed!
    I agree that would ne nice to get a lil compesation for this issue but I think that hat you are asking in specific is too much. First at all, how would you prove that you were in that arena if you dont have any screenshot or something that could give a hint what you were doing before the servers went down.

    Second, I think that you are trying to get the juice of this situation to get something for free because you had bad luck in the other runs and you didnt get the item you wanted. Even if ZOS accepted your proposal, they should give you a totally random item from the arena as it would happen if the server hadn't shut down and you could have finished the arena. Unless its the last item that you have from your stickerbook, there was not guarantee that you would get it in this run either.

    We agree that a small compensation for everyone would be nice but the most important thing right now, in my opinion, are the people who logged to the PTS yesterday and now they have their account banned for this situation and they are also losing so much with this situation.
    Edited by Rebkans2 on April 16, 2024 7:57PM
  • licenturion
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    I have lots of respect for Icy who has a lot of work reading are all the extra grumbling now that we quadruple post while we can’t login. :)
  • averyfarmanb14_ESO
    averyfarmanb14_ESO
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    I don't need "compensation" so much as I need the event extended by at least the amount of downtime - the Jubilee mount requires you to do all 20 days AND spend 15 writ vouchers to get 25 fragments. Every day we miss, we lose both one of the fragments and the 3 writ vouchers for that day.

    I'm all for celebrating, but this grind was rough enough without adding the anxiety of "even after all this, I may not get the stuff for which I worked so hard over the last 11 days or so because of a rollout failure - and Oblivion help us if there's a rollback that unwinds some of the grinding we did..."

    Thanks, ZOS, for actually extending the event and only rolling back affected accounts! :)
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