Codes not working

Phant0mAssass1n

I pre-ordered my Imperial edition a few weeks ago, and the code I got with the pre-order version worked just fine. Today I go back to the store, because they got their imperial editions (the physical ones). I opened it, scratched off the code, entered it into my account and it says that the code is invalid. Help me, I do not know what to do!

NyanOverlord

Please, read "Redeem code" page . It says <Retail game codes not valid until game launch.>

Phant0mAssass1n

Thank you so much, it is in German, so I don't understand anything ^^

Vyndetta

Well, I can say, whoever your retailer is, they are technically breaking the "Street Date" laws. They could get into trouble with Beth/Zen for giving the physical game to you ahead of official launch.

Zershar_Vemod

I can't redeem my code as well; bought it from Amazon.

I've been a part of multiple Betas and obviously Early Access. I keep getting something along the lines of "You need The Elder Scrolls Online" each time I try to redeem it......and the Manage Subscriptions option doesn't exist in my account page, so I can't even setup a plan by Sunday's deadline!

starkerealm

Zershar_Vemod wrote: »

I can't redeem my code as well; bought it from Amazon.

I've been a part of multiple Betas and obviously Early Access. I keep getting something along the lines of "You need The Elder Scrolls Online" each time I try to redeem it......and the Manage Subscriptions option doesn't exist in my account page, so I can't even setup a plan by Sunday's deadline!

You should have a primary game key, and a separate key for the bonus items. You need to enter the game key first. If you don't have one, you need to take that up with whoever sold you the game, because they screwed you.

Zershar_Vemod

EDIT: I finally had my code / sub issue fixed....

But now my Standard Ed. pre-order items have not be given to me (with exception of any race in any faction)!

steprofano

Zershar_Vemod wrote: »

EDIT: I finally had my code / sub issue fixed....

But now my Standard Ed. pre-order items have not be given to me (with exception of any race in any faction)!

How you fixed? The redeem code that you have to use is the same that you used to the early access?