Accidentally spelled my email wrong reference #231006-004713

rhiandalexsmom_ESO

I have been trying for a few days now to get access to my account online. When I had originally bought the game several years ago I accidentally spelled my email address wrong (dumb I know) but didn't realize it, just thought it was odd I didn't get the email. Flash forward to now when I wanted to start playing again with the new expansion that came out, I realized I couldn't access the online account. I created the mistake email hoping that I could get the activation code email and it never came. Support has been little help in this situation, wanting names of deleted characters, code that I may have redeemed years ago. I have given screenshots showing proof that I had bought the game on steam, proven things that I had bought from the crown store previously, and none of it is enough to prove that I own the account?! Can someone just send me the account activation code, please!?!

ZOS_Phoenix

@rhiandalexsmom_ESO

I have sent you a direct message regarding this ticket.

rhiandalexsmom_ESO

Thank you for your message, however I have not been able to get any help with this problem.

ZOS_Bill

@rhiandalexsmom_ESO

Support is experiencing high volume which is why it is taking some time for them to reach out to you.

rhiandalexsmom_ESO

Thank you, ZOS_Bill

ZOS_Bill

@rhiandalexsmom_ESO

You're welcome!

Please keep us updated on how things go.