Not Recieved Code For Pet

behelkudugem

Hallo , did you have some problem like me?
i allready join for get free pet Infernium Dwarven Spiderling pet

" Receiving Your Pet

Once you have verified your account and opted in to receive marketing mailers by Monday, August 21, 2023, you will receive your free pet code via email (delivered by August 25, 2023). "

i also get promotion email like instruction on website August 21 2023

but until now i dont get code for redemption pet
@ZOS_Kevin help my case or give any information
thx before

Gray_howling_parrot

Haven't received it either

jsjem

Same here.
But my friend got it several weeks ago and he is not a new player or choose to receive email recently.

ZOS_Hadeostry

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it deals with an account.

Thank you for your understanding

ZOS_Phoenix

@behelkudugem
@Jaustink
@jsjem

If the email is not in your spam folder, Promotions inbox, or Social inbox (if you are using Gmail) then please open a ticket with us here and an agent will be happy to take a look!

behelkudugem

until now i dont get any email code @ZOS_Phoenix @ZOS_Hadeostry

ZOS_Bill

@behelkudugem

Have you opened a ticket yet?

If so, what is your ticket number?