Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Can't log in to NA server says I need Access Code

  • starlizard70ub17_ESO
    starlizard70ub17_ESO
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    I'm having the same issue at 9:56 am
    "We have found a cave, but I don't think there are warm fires and friendly faces inside."
  • JanTanhide
    JanTanhide
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    Still cannot login. 9:23 a.m. CST
  • theresaric64
    theresaric64
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    Still is not working. Still asks for access code. This is BS
  • theresaric64
    theresaric64
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    Also can not log in to my actual account on web.
  • hopped
    hopped
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    @ZOS_Kevin - Having the same issue. Was actually online earlier this morning, got booted for inactivity, then not able to login again.
  • Aca2017
    Aca2017
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    PC/NA... 09:15 MDT.

    Either encountering a login error or not receiving access code emails.

    As well, can't create an account (no activation email, which will need a ticket to resolve... a process which history suggests will not go well).
  • ZOS_Bill
    ZOS_Bill
    admin
    We are currently investigating issues some players are having logging into the megaservers. We will update as new information becomes available. You can use the discussion below to find further updates.

    Login issues again?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • smee_z
    smee_z
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    smee_z wrote: »
    Same issue.

    Try logging on to your ACCOUNT on the website.
    If you can't LOGON, like after clicking on the button
    the page just refreshes and you still see the LOGON screen,
    THEN you have a problem SAME as mine.

    Seems to be reachability issues going to ESO.
    I RESOLVED it by using a VPN connection
    which gives you a different routing and reachability to ESO.

    No logon problems PC NA from PH SEA.
    BUT, am using a VPN still since yesterday (see quote above for the why).

    (SOMETHING TO TRY)
    PC NA

    Games are meant to be played.

    Back in Auriel's Bow 1.0, I have thought that the best way to handicap a faction with the HUGE pop advantage is to temporarily disable their grouping functionality and their ability to fight in 3rd person point of view! Let's see if these do not even up the odds.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for the info, everyone. We're investigating issues surrounding access codes and will reach out if we need further information.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Chalinal
    Chalinal
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    Still can't log in - 8:30pm PT 8/18/2023

    Error 201, error 107, error 307, error 103

    @ZOS_GinaBruno @ZOS_Bill @ZOS_Kevin

    restarting client didn't work
    repairing client didn't work
    restarting internet didn't work
    • @Chalinal
    • PC - NA
    • Guildmaster of <Tamriel Emporium> crafting guild
    • J'Kharj - magicka Nightblade
    • Master Crafter in all professions with 9 traits and all styles
    • Furniture Crafting: Only missing a couple recipes
  • BergisMacBride
    BergisMacBride
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    Chalinal wrote: »
    Still can't log in - 8:30pm PT 8/18/2023

    Error 201, error 107, error 307, error 103

    @ZOS_GinaBruno @ZOS_Bill @ZOS_Kevin

    restarting client didn't work
    repairing client didn't work
    restarting internet didn't work

    Same problem here and variety of error codes like this, PC\NA 6:15 AM CDT 8/19/2023

    Took about a dozen attempts to login, also got booted at least twice so far while logged in
    Edited by BergisMacBride on August 19, 2023 11:26AM
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