PC NA error 103 got booted and now can't log in

reazea · July 2023

Getting error 103 on PC NA after being booted from server. Can't log back in now.

(this is different topic than the PC EU since servers are separated, so separate topic)

phileunderx2 · July 2023

I'm getting the same ..get in and get booted while trying to do event stuff.
I've given up..great event.

ZOS_Phoenix · July 2023

Greetings,

After review we have decided to move this thread to a category we think is more appropriate for this topic (PC Technical Support, as this thread is concerning a technical issue on PC).

Thank you for your understanding.

Inaya · July 2023

Same thing happened to me. Got booted now can't log back in. PCNA

meekmiko · July 2023

PC NA
I've been trying for the last half hour to no luck.
Sometimes it puts me into an endless 1 second - 4 second queue that goes nowhere. I'll leave that queue and it's just back to endless errors on the login screen.

Inaya · July 2023

meekmiko wrote: »

PC NA
I've been trying for the last half hour to no luck.
Sometimes it puts me into an endless 1 second - 4 second queue that goes nowhere. I'll leave that queue and it's just back to endless errors on the login screen.

Yep same thing for me with the que.

harvey07 · July 2023

same with me. got booted as i teleported to guild house...been an hour and still not letting me back in. after posting i checked on EU server. it let me log in...so, is just the NA server with issues.

Ragnork · July 2023

PCEU also

Seems the servers can not cope:

103 - Failed to obtain server connection information.

If you encounter this error, we recommend you to wait for a period of 10 minutes and then attempt to login again. This error can occur in moments of extraordinarily high login volumes.

https://forums.elderscrollsonline.com/en/discussion/61678/login-error-codes-their-meaning-and-solutions

lillfox · July 2023

It's most likely a combination of the non-pvp event tickets and the Free Plus week.
Seems to be a need for an extensive amount of extra server power during stuff like this. It seems to happen a lot during non-pvp events in general.

TheArsenal · July 2023

Having the same issue. Can't log in. First time running into this issue. Based on past experience, what's the likelihood of a timely fix?

blktauna · July 2023

lololol good one.

Looks like its selective. The red ball group on Chal on Ravenwaths didn't get booted and are rolling the ap apparently while all but 2 of our guild run were kicked and can't log in.

Loos like pceu. pcna and xboxeu are having the same issue

Kallykat · July 2023

I got kicked out while just standing around in Senchal. I tried logging back in multiple times, but I kept getting an error saying my "username or password may be incorrect or inactive at this time." I tried changing my password on the site, but it won't let me login with the new one there either. The login screen just keeps refreshing when I submit my info.

Kallykat · July 2023

Okay, I'm back in. Maybe just overloaded then?

Baybaeckz · July 2023

No they haven’t
Was n game, tried to change toon, now locked out…..

Baybaeckz · July 2023

Free game access
Game event
Too much on the servers damn shame

Baybaeckz · July 2023

Ok
Tried 12 times to sign in, same result
I guess that’s it for tonight
ZOS, please fix your servers, please 🙏

hiyde · July 2023

Same issues. Multiple errors but most common is Error 103.

10:08P EDT / Southeast US / PCNA

Edit/More info:
Might be related to getting placed into queue.
I get the queue notification, then it tries to load in, I get a screen with just the background wallpaper + Error 103.
When I dismiss it, I'm just staring at the big wallpaper graphic and have to ALT-F4 to close out ESO and launch again.

Wittychick42 · July 2023

I'm getting this 103 error, this morning, too. No matter how long I wait to try again, it puts me in a 1 to 2 minute queue and then gives me this error. PCNA

ZOS_Bill · August 2023

We are aware of the login and queue issues that affected the PC NA and EU megaservers over the weekend. The problem has been identified and servers were restarted. With so many threads discussing these issues, we have decided to close this discussion. You can find further updates and continue posting in the thread linked below.

Recent Queue Times & Login Issues