Necrom on PS5: Missing Preorder and Deluxe CE Items

INSANE0102

I‘m missing also my pre-order stuff. PS5 EU LostDaro

MAEK

I've also received the Necrom items now, though I didn't receive the Collector's Edition items from High Isle, which I was missing. Most of the magma listings in Game and App Services are gone, with Necrom listings in their stead, though I still have "Magma Upgrade Training" there.

SerafinaWaterstar

Yes, just logged in and all there.

Thank you @ZOS_GinaBruno !

LunaFlora

it got fixed a few hours ago yay

ZOS_Kevin

Hi All! We believe this has been resolved, however we are still checking things on our end to make sure. If those of you who were impacted previously, could you let us know the following?

What platform are you playing on?
Did you do anything specific for the rewards to show up?

This info will be helpful to us as we close the loop on this. Thanks all!

MAEK

ZOS_Kevin wrote: »

Hi All! We believe this has been resolved, however we are still checking things on our end to make sure. If those of you who were impacted previously, could you let us know the following?

What platform are you playing on?
Did you do anything specific for the rewards to show up?

This info will be helpful to us as we close the loop on this. Thanks all!

I'm on PS5 and I restarted my console to get the Necrom items.

I have however not gotten the Collector's Edition items from previous years, specifically High Isle which is the one I never got the Collector's Edition for.

msetten

I have received the bonuses and so did AimsTKD. Thanks.

Torchwick109

I am missing these items too and it has left me feeling frustrated and disappointed.

lillybit

I got the rewards to ping by logging between EU and NA servers, second visit to each they turned up. Just relogging didn't work for me