Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
automated emails from zenimax
When I created an account for the Beta it took 10 hours to get the automated email to verify the account and now I buy a new computer try to log in from the same isp and what do I get? This computer isn't authorized and I will get an email to verify, only I don't and as for customer service.....well all I can say is that doesn't appear to exist. So much for prepaying to get early access to the game.
What I don't understand is why if I can't access the game from this computer, why should I be able to access my account and change info there? I would think that if I use this computer to do that it should be recognized to enter the game.
I am very annoyed by the service received.