Upgrading to Necrom - Question

agelonestar

I want to upgrade to Necrom.

Both the ordinary and "deluxe" Necrom upgrades omit previous chapters. However, the non-upgrade versions of Necrom DO include previous chapters.

Does anyone know, if I buy the non-upgrade versions of the Necrom chapter, can I apply that to my existing account? It seems crazy that as as an existing customer I'd have to buy the High Isle AND Necrom chapters seperately when a new customer can buy Necrom and get everything loaded in.

Maybe @ZOS_Kevin knows ?

LunaFlora

the upgrade is just Necrom and the collection includes previous chapters too.
what's the confusion exactly?

agelonestar

LunaFlora wrote: »

the upgrade is just Necrom and the collection includes previous chapters too.
what's the confusion exactly?

The "upgrade" versions are supposed to be for those who already have the game, therefore their game is upgraded.

The other versions (that include previous versions) are not upgrades, they're the "full game".

It's not clear whether buying the "full game" would count as an upgrade to an existing account.

agelonestar

(I've never skipped a Chapter before and wanted to do things this way, so I just don't know the answer.....)

LunaFlora

agelonestar wrote: »

LunaFlora wrote: »

the upgrade is just Necrom and the collection includes previous chapters too.
what's the confusion exactly?

The "upgrade" versions are supposed to be for those who already have the game, therefore their game is upgraded.

The other versions (that include previous versions) are not upgrades, they're the "full game".

It's not clear whether buying the "full game" would count as an upgrade to an existing account.

i bought the high isle collection last year and it does count as an upgrade to your existing account because you're buying it with the same account.

agelonestar

LunaFlora wrote: »

agelonestar wrote: »

LunaFlora wrote: »

the upgrade is just Necrom and the collection includes previous chapters too.
what's the confusion exactly?

The "upgrade" versions are supposed to be for those who already have the game, therefore their game is upgraded.

The other versions (that include previous versions) are not upgrades, they're the "full game".

It's not clear whether buying the "full game" would count as an upgrade to an existing account.

i bought the high isle collection last year and it does count as an upgrade to your existing account because you're buying it with the same account.

OK thanks - that's helpful

Ratzkifal

If you buy the full game to get all the previous chapters you can use that code like an upgrade code, yes. It's a bit more expensive that way, but depending on how many chapters you missed out on it is worth it. I think Gina even confirmed that it works like that somewhere...

ZOS_Hadeostry

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding

ZOS_Bill

As there are multiple threads on this topic, we have decided to close this thread.

Please see our FAQs linked below for information on what entitlements come with your Necrom purchase and when. If you did not get the correct items, please go ahead and contact customer support.

• What do I get when I purchase The Elder Scrolls Online Collection: Necrom?
• What do I get when I purchase The Elder Scrolls Online Deluxe Upgrade: Necrom?
• What do I get when I purchase The Elder Scrolls Online Deluxe Collection: Necrom?