Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

It is official EU brothers, we are getting new servers!

  • Animar111
    Animar111
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    Not long now folks…….
    Hopefully everything goes smoothly 😀
  • KlauthWarthog
    KlauthWarthog
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    Oh boy. Here is to hoping it does not get as bad as it did for PC/NA.
  • Deter1UK
    Deter1UK
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    Thretion wrote: »
    Really, Just fire them. Even you should understand how bad you are.

    Look.

    A delivery driver had to swerve to avoid a pedestrian and toppled his load. One of the new racks got bent so they are waiting for another to be courierd over.

    Yes I made it up. But you dont know anymore than I what's going on.

    Stuff happens.

    It's 24 hours... in a Video Game!

    The world has more important and much more disturbing stuff going on all the time. Perhaps we should all focus on helping someone with something to pass the time? Just a suggestion.
  • TootieTazzy
    TootieTazzy
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    Extended until 7pm UK time :/
  • SleepyJoe90
    Well, I guess someone spoke too soon ...
    Animar111 wrote: »
    Not long now folks…….
    Hopefully everything goes smoothly 😀

    Downtime extended another 4 hours!
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey folks, understand you all are anxious about bringing the server back online, but please remember this is a really complicated maintenance. No need to get rude toward a team that has been working on this not just since 8pm last night, but something we have been working toward for quite some time now.

    And as noted in the banner, our current estimate for completing maintenance is around 2pm EDT / 7pm BST. Will let you all know if it's looking like this will be wrapped up sooner.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • ApoAlaia
    ApoAlaia
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    TBF I am more concerned about the aftermath.

    I had already written off today. Is a repeat of the PC/NA upgrade what makes me twitch.

    We are two days away from both the Easter break and the start of the anniversary event.

    Let's hope RNGesus is on our side.
  • Daoin
    Daoin
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    Eso is a great game, will still be a great game whenever the servers are up again. Guess my problem is really the vast amount of hours i have spent in-game rather that out.
    Edited by Daoin on April 4, 2023 2:19PM
  • thejadefalcon
    thejadefalcon
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    It's not about the work that's being put into this, Gina. We all accept (at least, I hope we all accept) that is a pretty involved process with a lot of things that need triple-checking, especially if you've learned from what went wrong with PC NA.

    What we're frustrated about, and quite rightly so, is *when* you scheduled this. Not only on the one day of the week that messes with trading guilds (when we're already missing obvious features, like the ability to mail everyone in the guild with updates without risking getting social banned (which I believe has happened four times to my guild lead)), but in the middle of the most crowded events of the year. There are plenty of people playing PC EU who will simply not be able to earn event tickets today. And that's assuming everything actually works out alright and there's absolutely no problems which, historically speaking, is a laughable concept to PC EU players.

    And to be told that you're moving Whitestrake's Mayhem because you don't want any maintenance to interfere with events, then doing this, is terrible communication on top of every other problem.
  • TheKaan
    TheKaan
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    There are plenty of people playing PC EU who will simply not be able to earn event tickets today.

    The Jester's Festival is one day longer this year, in anticipation of this very maintenance. So at least there's that.
  • thejadefalcon
    thejadefalcon
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    TheKaan wrote: »
    The Jester's Festival is one day longer this year, in anticipation of this very maintenance. So at least there's that.

    True, but that just rewards every other server which doesn't have this maintenance. This event was already garbage, seeing as how it's literally impossible (not even a case of crap RNG, just simply literally impossible) to earn all of the rewards without spending tickets. Eight days (initially seven) for twelve items that only have a chance to drop? Nice to see ZOS took our feedback on the last Witches Festival and threw it in the bin, since it was criticised then too.
  • Elsonso
    Elsonso
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    TheKaan wrote: »
    The Jester's Festival is one day longer this year, in anticipation of this very maintenance. So at least there's that.

    True, but that just rewards every other server which doesn't have this maintenance.

    But that is always the case when they extend an event due to server hiccups...
    Edited by Elsonso on April 4, 2023 2:37PM
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Daoin
    Daoin
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    yes please move whitstrakes mayhem (out of the game entirely) because its the one i would chose like now when im feeling there should be a little more space between events.
    Edited by Daoin on April 4, 2023 2:42PM
  • Xarc
    Xarc
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    mtheokh7kngj.jpg

    YOU CAN WAIT A LITTLE BIT MORE NOW, RIGHT ?

    Edited by Xarc on April 4, 2023 2:37PM
    @xarcs FR-EU-PC -
    Please visit my house ingame !
    "Death is overrated", Xarc
    Xãrc -- breton necro - DC - AvA rank50
    Xarcus -- imperial DK - DC - AvA rank50
    Elnaa - breton NB - DC - AvA rank50
    Xärc -- breton NB - DC - AvA rank47
    Isilenil - Altmer NB - AD - AvA rank41
    Felisja - Bosmer NB - DC - AvA rank39
    Xàrc - breton necro - DC - AvA rank28
    Xalisja - bosmer necro - DC - AvA rank16
    kàli - redguard templar - DC - AvA rank32
    - in game since April 2014
    - on the forum since December 2014
  • Tandor
    Tandor
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    Are you a trade guild GM or maybe an officer?

    Yep. Sure is great knowing that these maintenances could happen on literally any other day of the week without affecting guild traders but they intentionally choose the one time that's going to cause inconvenience.

    Where's your evidence for saying "intentionally"?
  • thejadefalcon
    thejadefalcon
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    Tandor wrote: »
    Where's your evidence for saying "intentionally"?

    The... fact that it's happening on a Tuesday...?

    Or are you saying ZOS just forgot that they moved trader swap to Tuesdays a couple of years ago?
  • Afterip
    Afterip
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    I have 130-150 ping on the battlegrounds and dungeons, so I really hope that the update will reduce my ping to 100 at least...
  • Paske
    Paske
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    Hey all, it's looking like we won't be complete with PC EU maintenance by the originally scheduled time. We'll keep you posted on when we have a new ETA but it won't be by 10am EDT/ 3pm BST.

    Thats fine.

    These things take time and are impossible to predict.

    Good luck team.
  • jle30303
    jle30303
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    Well, they intentionally chose a time that was (a) during an event and (b) on a Tuesday.

    Whether they thought through the implications of one or both of these things is another matter.

    I mean, technically "making the event longer by a day" may have been a reaction to (a), but since it was ALSO made longer for people on the US server, then EU people are still losing out *by comparison*: the situation between players on one server and players on another is not equal.

    This is why I believe, having removed the February version of Whitestrake's Mayhem, what they should have done is moved the *entire* Jesters Festival earlier so it was unaffected by maintenance, and so that there would be a few clear days in between Jesters and Anniversary in which to do the server upgrade.
  • Daoin
    Daoin
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    to be honest i have been around a while just so happens all this is happenening when i could start again for a few days, yeah anything that makes an improvement on my experience in cyrodil would be a welcome change.
  • Arrodisia
    Arrodisia
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    I'm happy. We finally have new servers on PC EU too. :)

    Many players doubted it would ever happen, but this is it. It happened. As soon as everything is sorted group content will be awesome again. Fun will be had in every part of this game. Congrats everyone!

  • Lady_Galadhiel
    Lady_Galadhiel
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    Please just let me be able to log in for 20 mins today to get my tickets and seals, I don't need more.
    Speaking of seals, when Na had problems and couldn't log in due to the server renew, we all got compensated with extra seals 2 weeks later,if EU misses out on seals will everyone be compensated too?
    Total ESO playtime: 8325 hours
    ESO plus status: Cancelled
    ESO currently uninstalled.
  • Eclipse318
    Eclipse318
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    Are you a trade guild GM or maybe an officer?

    Yep. Sure is great knowing that these maintenances could happen on literally any other day of the week without affecting guild traders but they intentionally choose the one time that's going to cause inconvenience.

    Right, they purposefully wanted to screw with people because they're giant jerks.

    People have been complaining about the servers, now that they're fixing the servers, people are complaining about that. Which, may I remind you, is for all players to have a better gaming experience. No other reason. The entitlement here is astounding.

    YES of course all this is frustrating. I play exclusively on the NA PC server and sometimes I say bad words when it's not working right. But like... it's a flippin' video game. Things happen. Be patient. Have a Snickers bar.

    [snip]

    [Edited for baiting]
    Edited by ZOS_Phoenix on April 4, 2023 3:16PM
  • krashd
    krashd
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    I really hope for the EU they extend the festival by say 18 hours (or however long this maintenance lasts) because the fact the US gets 3 more tickets than us this year is pretty rank, it's not like they grow on trees.
  • Deter1UK
    Deter1UK
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    jle30303 wrote: »
    Well, they intentionally chose a time that was (a) during an event and (b) on a Tuesday.

    Whether they thought through the implications of one or both of these things is another matter.
    Well, according to a post by Kevin a few days ago, they had to choose a time when all the involved teams were available, As we are talking about a server farm with (probably) several third party contractors involved who are not interested in the game the players the guilds or the traders I would say ZOS probably did the best they could as far as player implication was concerned.
  • thejadefalcon
    thejadefalcon
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    Eclipse318 wrote: »
    People have been complaining about the servers, now that they're fixing the servers, people are complaining about that. Which, may I remind you, is for all players to have a better gaming experience. No other reason. The entitlement here is astounding.

    No-one is complaining about the server upgrade itself. Quite the opposite. [snip]

    [Edited for Baiting]
    Edited by ZOS_Phoenix on April 4, 2023 3:30PM
  • Youmee
    Youmee
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    completing maintenance is around 2pm EDT / 7pm BST.
    We know you all work very hard but this is the attitude. You dont even bother to convert the time to UTC while talking to people that live across the ocean (

    Edited by Youmee on April 4, 2023 3:28PM
  • aetherix8
    aetherix8
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    Already bracing for an extension to extended maintenance, never ending login queue till we all go to sleep and extra extended maintenance in a few days.

    No problem at all.

    All the tickets, seals and trader wars pale in comparison with lagfree Cyro (hopefully) and smooth group PvE - totally worth waiting.

    Good luck & godspeed team!



  • Kraezy
    Kraezy
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    Arrodisia wrote: »
    Many players doubted it would ever happen, but this is it. It happened.

    Hasn't happened "yet"
  • KotL75rus
    KotL75rus
    Soul Shriven
    Hey folks, understand you all are anxious about bringing the server back online, but please remember this is a really complicated maintenance. No need to get rude toward a team that has been working on this not just since 8pm last night, but something we have been working toward for quite some time now.

    And as noted in the banner, our current estimate for completing maintenance is around 2pm EDT / 7pm BST. Will let you all know if it's looking like this will be wrapped up sooner.

    will there be any compensation as we lose a whole day of the event?
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