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Will changing ESO account address make me lose anything if it will differ from my Xbox address?

SkaiFaith
SkaiFaith
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I have email address A for ESO account and same address A for Xbox account.
It I keep email address A on Xbox account but I change to address B my ESO account, will I lose my progress and/or purchases?

Please clarify to me, cause I really need to know so I don't throw away my 7 years of playing ESO...
A: "We, as humans, should respect and take care of each other like in a Co-op, not a PvP 🌸"
B: "Too many words. Words bad. Won't read. ⚔️"
  • ZOS_Bill
    ZOS_Bill
    admin
    @SkaiFaith

    Changing the account information on your ESO account will not affect your characters or progress.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • SkaiFaith
    SkaiFaith
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    @ZOS_Bill is it the same for content purchased via Xbox account? Like DLCs, crowns, etc...?
    I will be able to access everything still, right?

    Forgive me if I bother you... I just want to be sure.
    A: "We, as humans, should respect and take care of each other like in a Co-op, not a PvP 🌸"
    B: "Too many words. Words bad. Won't read. ⚔️"
  • ZOS_Bill
    ZOS_Bill
    admin
    @SkaiFaith

    The same should apply, as updating account information does not effect entitlements on the account.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • SkaiFaith
    SkaiFaith
    ✭✭✭✭✭
    Ok, thank you!
    Within a few days I'll try and make the change. If I will encounter any issue I'll submit a ticket and report here for future knowledge.
    Thanks again! :smile:
    A: "We, as humans, should respect and take care of each other like in a Co-op, not a PvP 🌸"
    B: "Too many words. Words bad. Won't read. ⚔️"
  • ZOS_Bill
    ZOS_Bill
    admin
    @SkaiFaith

    Thanks!

    You can post your ticket number here if you need any updates.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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