Can't find friend

Trentlee89ub17_ESO

My friend and I purchased the game in steam yesterday. My character screen looks different than his and my in game UI looks different as well. We get to the same spots in the world and can't see one a other. Same region NA. I did link with my steam and ESO account and had previously bought the Imperial edition back in 2014. My old characters were there still as well

Soarora

One of you might be in accessibility mode or using a controller. There’s also different instances. You have to teleport to them to ensure you’ll be in the same instance.

Trentlee89ub17_ESO

We weren't able to even search for one another. Neither of us use controllers. Def feel like I may have just clicked the accessibility option cause my UI looked different like the Inventory access and all. Mine was on the side his was up top

ZOS_Bill

You can try the steps below to help with finding friends in ESO.

What can I do if my friends aren't showing up on my friends list, and I get the error "Character Does Not Exist" when I try to join them?

Soarora

Trentlee89ub17_ESO wrote: »

We weren't able to even search for one another. Neither of us use controllers. Def feel like I may have just clicked the accessibility option cause my UI looked different like the Inventory access and all. Mine was on the side his was up top

Yeah that sounds like you accidentally turned on accessibility mode. You could try /w typeoutusername or have one person stand at a wayshrine and the other teleport to it repeatedly to see if you get in the same instance. Or if you’re struggling by the time you’re both level 10 (and happen to be in the same alliance) you can use Cyrodiil which is one instance per campaign.