We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Can't log to PTS
Game just freezes. I deleted old PTS files from the game directory and from Documents. Re-installed PTS. The game freezes anyway. 
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ZOS_KevinCommunity Manager@Daedra_Squirrel, If you could submit a ticket, we can help work you through this issue.
Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0 -
ZOS_KevinCommunity Manager@Faint_One Please also submit a ticket. We can get this off to customer service to assist once we have a ticket number as well.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0
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Jsmalls✭✭✭✭✭
✭Anyone have issues with the FOV slider for third person? I have it maxed out on PTS and it's way closer than the actual server.
Also is there a vendor that gives new set items without have to actually grind for them on the PTS? This is my first PTS sorry!0 -
Cerulione✭✭✭Hello I face similar issue. I get the Bethesda logo and ZOS logo and then it's black screen. I had done the following and nothing works:
- uninstall all addons from PTS
- Reinstall PTS
- repair PTS
- update graphic driver
- erase UserSettings and ShaderCache.Cooked --> I notice relaunching PTS does not regenerate User Settings file (but generate ShaderCache file
- copy UserSettings file from live server
- Copy usersettings + ShaderCache.Cooked file from live server
Nothing had work. I had submitted a ticket yesterday evening after tinkering for a week. I doubt ZoS will reply before next week at the earliest.
If any of you had similar issue and had managed to troubleshoot it please share your solution as I would love to go to PTS this week end.
@Cerulione - PC/EU - housing enthusiast, forever magden
Open House List:
Bouldertree Refuge: Bag End, a hobbit's hole
Seaveil Spire: Summer Seahouse
Amaya Lake Lodge: Diagon Alley
Pantherfang Chapel: Studio Ghibli's Spirited Away
Autumn's Gate: Autumnal Mountain Lodge0 -
EF321✭✭✭✭✭
✭✭v8.3.1 still not working
Completely reinstalled, removed everything from documents/pts folder etc
if it goes live like this we will end up with no working game0 -
My wife is experiencing this with the new PTS but I am not. Can't see why there should be a difference between us
She has removed all AddOns, All save Variables. Has repaired. Restarted
Nothing.
I can get on with no diffuculties0
