Amazon linked to wrong Account

Genadine_Holychild

I have 2 ESO Accounts 1 not used in years and 1 I am currently active on. I accepted the Amazon Prime freebie but unfortunatly the account it is/was linked to was the unused one.

So is it possible to have the items that are not redeemed ingame removed destroyed made disappear and then re accept the freebies on the correct account, that is now correctly linked to my Amazon Prime.

I fully understand this is totally my own fault and should have checked so if not then only myself to blame.

Thanks

ZOS_Bill

@Genadine_Holychild

We recommend opening a ticket with customer support for assistance with this issue.

Genadine_Holychild

@ZOS_Bill

I looked but could find no apprpriate section if you could advise which catagory to use that would be most appreciated.

Ty

ZOS_Bill

@Genadine_Holychild

Try creating your ticket under the "In-Game Support" category.