Controller buttons stop working when zoning in.

TheWoanderer

This has been happening for a while now intermittently and it's getting out of hand.
Use a wayshrine to port into zone and all I can do is walk around, no buttons work, can't run, can't even bring up the on screen keyboard to do a reload UI.
Have to Xbox home button out and restart the game which then gives you the (un)usually long load screens.

On Xbox/EU using a turtle beach recon controller.

Any ideas?
Getting tired of having to restart my game over and over and I'm losing what little faith I have left.

xilfxlegion

you dont have to close out to the ui --- hit the select and start buttons ( i cant remember the actual name of them ) and a keyboard will pop up and you can do the /reloadui without closing out the game --- its been happening since the last update

Everest_Lionheart

It happens to me sometimes as well. XB/NA server.

TheWoanderer

@xilfxlegion I will do that when it happens again. I appreciate the suggestion and really hope it works.

Thank you

Stanx

I'm also on Xbox EU and this has been happening much more frequently recently. Luckily, I have a keyboard and can /reloadui but if I'm playing for 2 hours, I'll have to do this 3-4 times.

It is getting rather annoying so I hope it's fixed soon.

TheWoanderer

@Stanx

I usually have a keyboard attached too but my daughter's broke so I lent mine to her and since the New Life festival has started I'm experiencing the problem a lot more.

Want my keyboard back lol 😩

Stanx

TheWoanderer wrote: »

@Stanx

I usually have a keyboard attached too but my daughter's broke so I lent mine to her and since the New Life festival has started I'm experiencing the problem a lot more.

Want my keyboard back lol 😩

I really hope you get that keyboard back soon!

AzuraFan

I reported this in the bugs forum a while ago. Gina was asking for details about the type of controller, etc. You can add your info here:

https://forums.elderscrollsonline.com/en/discussion/615783/gamepad-and-keyboard-controls-dont-work-after-zoning

You can do /reloadui to get the controls back.

ETA: Just saw you're on XBOX. I reported for PC, but it's worth adding to the thread that it's also happening on the console.

tohopka_eso

I use a controller on PC NA and get this occasionally also. Most times though nothing responds just walking around and have to alt Ctrl del to escape to windows

AzuraFan

tohopka_eso wrote: »

I use a controller on PC NA and get this occasionally also. Most times though nothing responds just walking around and have to alt Ctrl del to escape to windows

Since you're on PC, you can use the keyboard to type /reloadui into chat. That gets the controller working again.

Veinblood1965

Been happening to me for a while now about once a day. PS4 and using the provided PS4 controller. Any ideas how to fix it ingame for PS4? I usually just restart the game which is annoying.

fizl101

On ps press the map and options buttons together to bring up the leyboard then reload ui

Zama666

I've bee noticing in PvP my Ultimates do not fire, and sometimes my spammables.

Wondering if it is lag?

Four_Fingers

This bug is also on Playstation so I guess they know what controller that is.

Bat

This happens also on PC.

opalcity

This hadn't happened to me in ages until New Life started. On PS4, you hit the touchpad and options at the same time and then type /reloadui

ZOS_Icy

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

Four_Fingers

Nevermind

TheWoanderer

Just wanted to confirm that selecting the View & Menu button on the Xbox controller does bring up the on screen keyboard allowing for a reloadui.
@xilfxlegion
Thank you so much for this.
I am really grateful I don't have to restart the entire game again.

🙏👍

DcellDave_1369

The loss of control on my PS4 fail rate has been accelerating since New Life began. Even worse since the 2.40 update yesterday.
I've seen a few comments saying "hit the touchpad and options at the same time"... All that does for me is bring up the text chat keyboard. And the only thing I can do with that is say "reload ui" to everybody in the area. What am I missing?

katanagirl1

It’s “/reloadui” all one word.

DcellDave_1369

Yup, that did it. Thanks

Four_Fingers

Sadly other than move the thread not much acknowledgement of this bug from ZOS.
Still happening since August.

DcellDave_1369

Although the "/reloadui" command does reset, and allow me to continue play, IT IS GETTING WORSE. This morning, 29 December, 2022, it's happened 3 times in less than a half hour. Is ANYONE actually trying to resole this issue?

ZOS_Bill

As there is already another thread discussing this issue, we are going to close this discussion. Please use the other thread found here for updates.