The Elder Scrolls Online

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Account Recovery ticket page does not work

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vuwuv
vuwuv
✭✭
Hello. I wanted to submit account recovery request, but the final submit button just enters infinite loading state.
Page link is help.bethesda.net/#en/home/product/1/category1/860/actrec/yes/plat/3/email/noemail/esonoremember/continue/sqa/nosqa/esonotremember/submit
Tried 2 different browsers.
Also I couldn't locate any other way to submit account recovery ticket.
Edited by ZOS_Bill on January 24, 2023 3:23PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @vuwuv

    Are you still having issues loading the account recovery page?

    Make sure you are not running any programs or services that could be blocking our website.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • vuwuv
    vuwuv
    ✭✭
    ZOS_Bill wrote: »
    @vuwuv

    Are you still having issues loading the account recovery page?

    Make sure you are not running any programs or services that could be blocking our website.

    The issue has been resolved, thank you!
  • ZOS_Bill
    ZOS_Bill
    admin
    Thanks for the update on your account issue. With the issue now resolved, we are going to close this thread from further comments.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.