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No twitch drop?

boi_anachronism_
boi_anachronism_
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Yes I am connected both directly on my ps and to my twitch ap This is the first time I've had this issue, I collected one last week I think without issue. Usually it shows up in minutes but so far nothing. I also logged and rebooted my system as well. Still nothing.
Edited by ZOS_Bill on December 5, 2022 10:35PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @boi_anachronism_

    Our FAQ linked below goes over when to expect drops and how to make sure you're setup to receive drops.

    How do I claim Twitch Drops for ESO?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • noblecron
    noblecron
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    Sorry for the necro revive but I've been having this issue for the past few times as well. Everything linked. Double checked everything and even get the prompt that I can claim and when I claim, I never see it in game
  • boi_anachronism_
    boi_anachronism_
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    ZOS_Bill wrote: »
    @boi_anachronism_

    Our FAQ linked below goes over when to expect drops and how to make sure you're setup to receive drops.

    How do I claim Twitch Drops for ESO?

    Nope done all that and had no problem but periodically they just don't register. I claim them and then they show up immediately sometimes and then sometimes never.
  • SueGale
    SueGale
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    I've recently had this issue as well. I've checked and I'm connected everywhere I need to be (and have been for years) but didn't get the 2 crates from the stream Jess and Gina did a week or so ago... I think it was the one on Tales of Tribute...it ran over a bit and they added a 2nd crate. I got neither of them though my Twitch account page says I collected them.

    Then today, I earned a crate, clicked the collect button and it says I got it, but didn't get anything in game. I even disconnected my ESO account and reconnected it, just in case it was buggy. I even tried restarting the game (which normally isn't required but normally I get the drop crates without issue). Still nothing.

    Not sure where to report it or what to do. The menus to turn in a ticket don't seem to support something like this?

    Sad Khajiit!
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