I bought the Physical CE and I didn't receive the explorer's pack. I do have the stuff for the Imperial edition. How can I fix this? I hope I don't have to wait until I pick up the physical edition on Friday to get my stuff.
It's looking that way, at least for me. I ordered the physical CE from Amazon and got a 5 day early access. I can play the game, but don't have any of my items and I can't choose which faction I want because they are still race restricted. Apparently there is an Imperial key code in the box that you have to enter into your account to activate the Imperial stuff.
I got my physical CE on friday, but the code for Explorers Pack doesn't work. So I guess you can't redeem it until official lanch.. At least I hope that's the case, since it says "Invalid code" when I try.. :-P