Controller unresponsive after wayshrine use

HedgeHugger · September 2022

Most of the buttons are unresponsive at the destination after using a wayshrine. The only one you can use is the main Xbox button, so you can at least shut the game down.
This has happened to myself and my husband, different Xbox consoles.

Veinblood1965 · September 2022

Happened to me last night on PS4 and I've never had that issue before. I started the game over and it did not occur again.

HammerWTEK · September 2022

That happened to me last night on ps5 too

Horny_Poney · September 2022

Happened to me a few minutes ago on PS5.
All I could do is using the 2 joysticks and the keyboard to invoke the quick chat, which allowed me to /reloadui (it fixed it). I was in queue for a dungeon.

Mik195 · September 2022

Happened to me last night once too on XBox. Restarted and it was fine. I had just finished the Crucible and went to Elden Root to turn in.

AaronGuilder · September 2022

Only thing that works after travelling and you get this bug, is movement. Cannot use any of the action buttons. Only way to get this back is to restart the game.
O ZOS, you love to keep us on our toes and introduce more bugs than gets fixed!!!

Hotdog_23 · September 2022

Had this happen to me several times as well. Only thing that fixes it it to close the out the game on the console home screen and restart it. PS5/NA.

Stay safe

PS, Started with update 35.

Hotdog_23 · September 2022

Update this has also happened to me several times after leaving a Dungeon instance after completing the dungeon.

Stay safe

boi_anachronism_ · September 2022

Been happening to me a lot after leaving dungeons...

RNGeeze · September 2022

I’ve had this happen twice and couldn’t pinpoint what the cause was but now that I think about it indeed they both occurred after porting into town to turn in pledges. I was able to walk around just nothing else worked, no menu, jump, talking to npc’s. I initially thought I was being disconnected but as I continued seeing other players going about their day I figured it was isolated to me.

First time I force closed the app and for the second a friend reminded me I have a keyboard so I tried reloadui and the good news is it can get you out of this situation as was mentioned a few posts above.

boi_anachronism_ · September 2022

RNGeeze wrote: »

I’ve had this happen twice and couldn’t pinpoint what the cause was but now that I think about it indeed they both occurred after porting into town to turn in pledges. I was able to walk around just nothing else worked, no menu, jump, talking to npc’s. I initially thought I was being disconnected but as I continued seeing other players going about their day I figured it was isolated to me.

First time I force closed the app and for the second a friend reminded me I have a keyboard so I tried reloadui and the good news is it can get you out of this situation as was mentioned a few posts above.

Oh interesting, I must have missed that! Thanks. It was getting super inconvenient because it's happened to me a lot, probably once every 2hrs or so. Happened to me a bunch 2 a few weeks back after a maintenance and then they fixed it. Hopefully they did during this recent maintenance.

Hotdog_23 · September 2022

RNGeeze wrote: »

I’ve had this happen twice and couldn’t pinpoint what the cause was but now that I think about it indeed they both occurred after porting into town to turn in pledges. I was able to walk around just nothing else worked, no menu, jump, talking to npc’s. I initially thought I was being disconnected but as I continued seeing other players going about their day I figured it was isolated to me.

First time I force closed the app and for the second a friend reminded me I have a keyboard so I tried reloadui and the good news is it can get you out of this situation as was mentioned a few posts above.

Keyboard and reloadui worked great, thanks for sharing. Still hope ZOS will one day at least acknowledge this like they do other threads but I guess since this seems to be a console issue it will be ignored.

Stay safe

fizl101 · September 2022

Yep still happening post patch. If you havent got a keyboard connected pressing the touch pad and options button at the same time gets you to the chat box to type in your reloadui. Thats on ps, not sure of the equivalent on xbox

ksbrugh · September 2022

HedgeHugger wrote: »

Most of the buttons are unresponsive at the destination after using a wayshrine. The only one you can use is the main Xbox button, so you can at least shut the game down.
This has happened to myself and my husband, different Xbox consoles.

On the Xbox push the (menu button and the start button) at the same time it brings up chat box type in. /reloadui

zharkovian · September 2022

Yes, seems like a feature now to have to /reloadui after travelling

Horny_Poney · September 2022

It also happened after exiting an instance of a dungeon. It seems to happen more and more often.

ellmarie · September 2022

ksbrugh wrote: »

HedgeHugger wrote: »

Most of the buttons are unresponsive at the destination after using a wayshrine. The only one you can use is the main Xbox button, so you can at least shut the game down.
This has happened to myself and my husband, different Xbox consoles.

On the Xbox push the (menu button and the start button) at the same time it brings up chat box type in. /reloadui
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Oh thanks for this, it has also happened to us!

Virys1967 · January 2023

This is still happening, at least still on PS4.
Has anything been done?
It's seriously affecting gameplay, especially since I don't have a keyboard and have to force close the game and relog to fix it until I port or enter/exit a dungeon or delve again.
I can't even tell my group mates what's going on before I go or why I'm just standing there trying to get the in game keyboard to work by synchronizing button pushes.
It's increasingly frustrating.

Caribou77 · January 2023

Also happening on a daily/regular basis on Xbox NA

midge89 · January 2023

Literally just happened to me today while playing. Have 7 toons. Went through all 7 to do crafting with no issues til I was traveling around the map a bit more looking for guild trader hubs & out of nowhere boom! Can’t click to talk with anyone but can move around with my left & right sticks. Was able to pull up the text bar & use the /reloadui which worked. But this is an annoying issue for everyone & needs to be addressed asap otherwise people will stop playing & spending their money with this game & these companies.

webgeo99 · January 2023

I'm on a PS5 and it's happening a few times a day now. It used to be about once a week!

Meiox · January 2023

I have it on PC almost every day. It would be nice, to just know if they are at least locking at it

midge89 · January 2023

Unfortunately the devs don’t care. This issue has been ongoing for more than a year & they’ve been made aware of this & the sprinting bug as well which has also been an issue for more than a year. So annoying. It’s not that difficult I wouldn’t think to add a fix for those bugs in a update.

Lebkuchen · January 2023

I love my keyboard for my Playstation. I literally could not play this game without it anymore...

Stinkyremy · January 2023

This happens to me constantly on PS5

FYI for those of you on PS4 or PS5 (will most likely work for Xbox too if you have a similar keypad shortcut)
You can press touchpad and options together, which brings up the chat box, then type /reloadui and that will reload your UI and completely sort the buttons not working out.

I feel sorry for any of you who did not already know of both the hotkey shortcut and the chat shortcuts and were dashboarding and relogging the game.

fastc6 · February 2023

Same problem here. Gets to be annoying after a few months.

CBreeze71 · February 2023

Same. Xbox NA. I thought it was my controller batteries. Super annoying.

Destai · February 2023

This is still an issue. Happened to me over lunch doing crafting dailies. Zoned into Summerset from another zone, nothing was response - start menu, map, skills, etc. On PS5 NA.

@ZOS_Kevin Please advise. This has been a longstanding issue.

HedgeHugger · February 2023

It is amusing that when you load the game on console, it says if you have UI issues, check that you are patched and up to date.
You can't play unless you are patched and up to date!
UI issues still persist.

Ferrym4n · February 2023

Frustrating issue, every couple of days.

malistorr · February 2023

This has been happening to me on Xbox NA for a couple of months or so. It seems to be sporadic but it always happens when exiting a wayshrine. I have a Series X hardwired into half-gig fiber and don't have internet problems so I assume this is a bug or server issue (ZOS). I can't go into menus or use anything on the controller at all other than the Xbox button. I have to go to the home screen on the Xbox and force-close the game and relaunch it. Then I get the message about the account already being logged in.