UI Error on Console

M0ntie

xosaara137ox wrote: »

Sharing this additional UI issue in case it is related.

After queueing for dungeon, occasionally the role selector will just pop up and block movement the same way the UI error does. Have video also if needed.

I get this issue too. Usually after I have queued with the dungeon finder. The screen pops up every time I bar swap. Makes it nearly impossible to play having this obscuring the screen. Only way to get rid of it is to log out and into the character.

M0ntie

I'm also getting the UI Error. I just used the dungeon finder (dps solo queue for a specific normal dungeon Falkreith Hold) and now when ever I swap zones I get the error. PC NA using a PS5 controller.
Sometimes it seemed the error would not go away even after pressing X many times - no keys at all seem to work. I found that if I do control-alt-del to get control of my cursor (by bringing up the task manager window)I can then click on the x in the top right hand corner of the error box to get rid of it. This was the only way I found I could get control of my cursor again.

CompM4s

On xbox - I get the message anytime I port anywhere. It does clear if I press the A button 20+ times. For now thats what I do, until the fix.

Brrrofski

Rittings wrote: »

Not only that, they drop a dungeon dlc and if you queue for those dungeons you have to wreck your controllers to make them work… according to the solution offered by @ZOS_GinaBruno … btw… I have actually now gotten a broken controller. Which I’ll be sending back to Sony with a note as to why I think it’s broken. Hopefully the warranty covers it… but if not I’ll send the paperwork to ZoS…

Lol ok dude.

Yes, it's annoying and needs to be fixed asap, but that's a bit dramatic.

Rittings

Brrrofski wrote: »

Rittings wrote: »

Not only that, they drop a dungeon dlc and if you queue for those dungeons you have to wreck your controllers to make them work… according to the solution offered by @ZOS_GinaBruno … btw… I have actually now gotten a broken controller. Which I’ll be sending back to Sony with a note as to why I think it’s broken. Hopefully the warranty covers it… but if not I’ll send the paperwork to ZoS…

Lol ok dude.

Yes, it's annoying and needs to be fixed asap, but that's a bit dramatic.

Microsoft and Sony next gen controllers have a life span of 400+ hours approximately according to each individuals websites. They suggest approximately 1 million button pushes… I do 10-20 dungeons per day, and switch from dungeon back to zone therefore 20-40 times… I’m averaging about 60-100 button mashes per time… 1600-3200 hundred x/a smashes per day… 11,200-22,400 mashes per week…

Now who is being dramatic? Like I say… my invoice should go to who at Zenimax? I am actually having to return one controller to warranty at Sony tomorrow … it’s no coincidence…

Rittings

Keep in mind those are additional numbers to general play…

vivisectvib16_ESO

It's true. Next gen controllers wear out quickly. Adding this 80x X spam to the mix and you're looking at worn out components very fast.

Kurenai_1992

@ZOS_GinaBruno
Can we please get a eta on when this UI Error bug will get a patch cause this is make lots of people frustrated and a eta would give us peace of mind knowing when we can expect a fix for it

Tan9oSuccka

My buddy and I had a good laugh on this. “The solution on the forums is to spam X 50 times”.😂

Good times. I hope they fix the UI bug quickly. It continues each time you port. Very annoying.

SimonStraker

You don't have to mash any button, just wait for a minute or 2 and it disappears. No need to reset game.

Gruntz_II

Can confirm that after literally just waiting 1-2 mins and pressing "A" sometimes once, sometimes a few times, it clears the message (the UI gamepad etc. error). On Xbox NA. It's still probably faster to just close/reopen. But still, very annoying to have to do over and over after porting to and from places. Specifically, I'm getting the error after almost every dungeon finder queue.

vivisectvib16_ESO

FIX THIS NOW

katanagirl1

Do you get this error when using Group Finder for ToT ranked matches or just for group dungeons?

Just curious, been grouping and entering dungeons through the front door to avoid the bug, but would like to queue for ranked card game matches and worried the bug is there too.

SimonStraker

It's not happening when I queue for random dungeons, only when i queue for specific ones. Xbox eu servers BTW.

vivisectvib16_ESO

When is this going to be fixed? @ZOS_GinaBruno

Clyde_BlueSnake

katanagirl1 wrote: »

Do you get this error when using Group Finder for ToT ranked matches or just for group dungeons?

Just curious, been grouping and entering dungeons through the front door to avoid the bug, but would like to queue for ranked card game matches and worried the bug is there too.

It kinda does for queuing for ToT. Just don't fast travel.

Though I tested on PC (w a gamepad) one test I didn't fast travel in the middle of a queue & when finally get lump against another player it didn't appear. So that's good.

2nd test not so good, as soon I set it to queue I used a wayshrine to fast travel, the error appeared after the travel. However though, after that I cancelled the queue right after that, so I don't know it would appear again or not if I did entered a ToT game.

Bobby_V_Rockit

I only get it when I am assigned the leader role in group finder. It disappears without button mashing after 20-30 seconds, but persists afterwards while changing zones or entering new dungeons. /reloadui seems to help after the initial incident has resolved itself. PS5 EU

allochthons

They said during the Friday stream that this will be fixed in the next maintenance, so Mon for PC, Wed for consoles.

This REALLY deserved a hotfix. The undaunted celebration took a big hit this year due to this.

BahometZ

Yeah, been getting this ui bug throughout the event, struggling to find groups who want to do anything more than a quick dungeon. A lot are citing the ui error and the door bug as reasons not to bother with content during this event. Despite it being the perfect time to fill stickerbooks on long dungeons, people still don't want to because they are long and boring, and riddled with bugs.
Sucks to try and make things happen at the moment.

DreadKnight

ZOS_GinaBruno wrote: »

Just to confirm, are you all pressing the button to attempt to close the window a bunch of times? For reference, we were able to finally close it after pressing the button around 20 times, but curious if everyone here is experiencing something different. Thanks for any insight!

FYI on Xbox once you get a UI error your game is going to crash, regardless.

vivisectvib16_ESO

We need an update on this. Last night I had one UI error that would NOT go away no matter how many times I pressed x. You're literally wearing out our controllers, some of which cost $80+. Please advise @ZOS_GinaBruno @ZOS_Kevin @ZOS_Bill @ZOS_RichLambert

sniperkitty27

On PS5/NA (PS5 version of ESO).

This UI Error occurs when queueing either in a pre-formed group or solo. Many times I did not have crown and got the UI error (so stating that only crown gets it is not true). I tried once hitting "X" repeatedly but it did not go away. Your character can move, but you can't cast anything, and when using a keyboard, pressing the Enter button doesn't bring up a text box so you can at least let your group know about the error. I've only been able to close app and try again. Most of the time when I try getting back in, it'll say that I'm still logged into the account, delaying it even more. In all the dungeons I've ran, at least one person got the error every time.

N00BxV1

This error seems to be fixed with the PC patch on 9/19. I've ran several dungeons (vet Blackheart Haven 20+ times trying to get style page...) and have not seen the error at all. Consoles should get the patch on 9/21.

Ingenon

N00BxV1 wrote: »

This error seems to be fixed with the PC patch on 9/19. I've ran several dungeons (vet Blackheart Haven 20+ times trying to get style page...) and have not seen the error at all. Consoles should get the patch on 9/21.

Thanks for posting this! I saw ZOS claimed they fixed it in the latest PC patch notes, but I was waiting to hear a player verify it.

And yes, console will get the patch on 9/21, now that the Undaunted event is over. Sigh.

xosaara137ox

They confirmed during stream last week that it will be fixed today for console.

Kurenai_1992

Glad they are fixing this today but seriously they should have gotten this fix before or within a few days of the start of the undaunted event. I know so many people that straight up stop playing cause of the issue

BahometZ

They absolutely should have either hot fixed the dungeon finder bug during the dungeon finder event, or extended the event.

Also, ui is fixed but out of three dungeons run today, I've had people get the showing off line bug, removed from instance, or just straight up kicked from group. Dungeon finder is still buggy [snip]

Like [snip]

[edited for profanity bypass]

xosaara137ox

Just fast traveled from Alinor to Alikr Desert and had my controls go unresponsive. No UI Error pop up, but could only walk around the same way the UI Error presented. Had to reboot to fix.