Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Problem with pre-order perks
Banluil
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I have the mails for the pre-order perks, however, I realized after creating my character and getting all the items from mail, that I had created in the wrong faction. I deleted and re-created my character, I dd not realize that I would not have the items in mail for all characters. Is there any way possible to get my pre-order perks such as the maps back. I can live without the pets, but would like to have the treasure maps.
We have contacted our Customer support team to help you solve your issue.
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Ashurek✭Hi, I have the same problem. I deleted my character after logging in as I saw how ugly he looked due to not being able to zoom in.
Now I have the pre-order emails but no attachments.
Please help0
