Dialouges missing voice overs

Zershar_Vemod

I've had this occur a few times along with having German voice overs as well for some conversations.

Seravi

Sometimes when this happens in Stros M'kai I don't hear what the NPC is saying but I do hear another dialouge from another quest going on at another part of the island. Quite strange. Happens in The Grave on Stros M'kai and when you are finding Howler.

AstroCat

Was happening to me a lot on the AD starter island. This problem is super annoying, only way to fix it is to log off and back on again.

sratengel

Last night we bought a BRAND new xbox one and a copy of ESOTU. It did its thing, took 3 freaking hours to download the update and game. Started playing and created my character. As soon as I started the game, character, npc, weapon and almost all sound effects DO NOT work. I can NOT hear the NPC's talk during dialogue; they don't even move their mouth. I have tried power cycling, reseting the box to factory default, rebooting, deleting game and reinstalling, making new characters, sending out customer service tickets, emailing, posting on several forums, and pretty much everything but returning the game to gamestop. I want my game to work and I want to know why I can't hear any of the dialogue or sound effects at all any point and time. What can I do besides return the game? I have tried everything and I'm feeling like this is a HUGE waste of my time and money. HELP