Bad URL for ZOS ?

barney2525

So, I pull up the login, click Account... or Store.... and this is what I get.

On a White background : "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 6675718172736379052

[Go Back]"


Where does one find info on this type of issue and how long it may be in fixing.... since I bought credits while in game.... ended up with this same screen ... and I have all the documentation saying they were purchased... but no credits in game.

So it looks like there is an issue delivering the money to the URL.

Tornaad

barney2525 wrote: »

So, I pull up the login, click Account... or Store.... and this is what I get.

On a White background : "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 6675718172736379052

[Go Back]"


Where does one find info on this type of issue and how long it may be in fixing.... since I bought credits while in game.... ended up with this same screen ... and I have all the documentation saying they were purchased... but no credits in game.

So it looks like there is an issue delivering the money to the URL.

It loads just fine for me. I would try clearing your cache and then trying again.

barney2525

cleared cache, shut down and restarted

Logged in as admin

same issue


sent ticket

ZOS_Bill

@barney2525

Were you able to resolve your issue with accessing the account website?

barney2525

Not with ticket. After the next maintenance it worked again.

ZOS_Bill

Thanks for the update that you can now access the website. With the issue now resolved we are closing the thread from further comments.