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As a Casual Player I am thinking of cancelling the subscription - here is why

naissur
naissur
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As a casual player, I am considering on cancelling my monthly subscription for one simple reason:

I won't support a company which isn't able to listen to their customers.


AT FIRST, THESE CHANGES DIDN'T BOTHER ME
When the patch came out, everybody was complaining. I didn't mind changes, I, in fact, enjoy changes because I know only by trying and making mistakes you can progress.

But then I have started to see feedback from actual players and content creators.

I understood quickly that these changes are going to make the game worst, that's why so many people are leaving, and I am considering on cancelling the subscription.

I was really bothered by the fact that apparently the management and developer team isn't able to listen to the feedback of customers.


HOW THESE CHANGES WILL AFFECT ME?

As a paying customer and casual player, I am afraid that the game will lose many customers just because of the stubbornness of the team.

I already have trouble finding people to join normal trials, so I can imagine how this will affect the game health.

HOW WILL THE GAMEPLAY BE AFFECTED?
From feedback and tests I have seen, on long fights dots skills won't be necessary anymore as they will make the dps damage slightly higher - 100k DPS against 105k DPS with end game gear and long boss fights.

If a DOT ability isn't worth to be casted on a long fight, why even bother on slotting it for overland content or normal dungeons?

The fight will be boring.
People are going to need 2 skills: One to deal instant damage, and the other one to heal or remove debuffs.

DPS will be decreased for everyone, so beginners will have way more hard time finishing normal content.


That's why people are complaining and frustrated with ESO. They are paying and yet not heard.


PERSONAL THOUGHTS
Rule number 1 of business: never fall in love with an idea. It might not stand 1 chance when presented to the real world. Always be ready to listen to feedback and pivot.
Edited by Psiion on July 23, 2022 7:22PM
  • OolongSnakeTea
    OolongSnakeTea
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    Strongly agree with this statement. Money is the only way to vote it feels like.

    I unsubscribed briefly after morrowind, after Eleswyr and after Murkmire for these reasons. I came back to 'try it' during free events and had friends or found friends.

    I don't mind taking another break and coming back later to hope for the better, but the push towards a lot of these changes feel like this may be the final nail in the coffin for me. It's clear I'll never see any of the trial trifectas (which would be the next-tier in my own current PVE progression).

    ESO has some of the best combat experiences for me compared to any other action MMO with a trinity system (so my options are limited to obscure hardly played eastern market games like Swords of Legends Online, or larger known games like Guild Wars 2, or even New World- all have pro's and con's to them).

    ESO is special because of these forms, because of the access to communication, and because the community does their homework for you ZOS. We show you our math problems, instead of just the calculator answer.
    "I try to create sympathy for my characters, then turn the monsters loose."– Stephen King



  • JustAGoodPlayer
    JustAGoodPlayer
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    This topic is 50/50.

    Yes you have a good point. The game last years changes are not really good (they are bad each update).

    And balance is wirse and worce - so part of the team - i think - combat team - can not make thingth good.
    My personal opinion that with more skilled combat team - or at least team that try to hear players and if not even do they ask to do - but - by making good desisions for the game (that try to learn some thing from own mistakes) - this game can be really greate. But for now unfortunatly it ... becomes worse.

    If you more interested in thingth like housing / quests / and etc such changes will not really change a lot to you (untill they start to change your favorite skills / sets / animations).

    But a lot of players who are more interested in dunguans/trials can really leave the game because of constant nerfs and bad changes. Some of them will even may be wait whyle thingth change to come back.

    So such action may be will not have a lot of real help.

    Because i do not know what must happen - to help ZOS understand the root of a problem.

    Game we love - that was much better balanced - sets / our DPS / build crafting / skills = all get nerf each update.
    We are not believe already that such game balancers can do some thing good.

    Not because we are such bad people - because for last 3 years we really do not see any even example of it !!! And there are more and more proves that people who try to change the game balance and mechanics - do not understand nothing in it !!! And even do not try to understand.

    And i can not say other parts of the game are bad - i think it is good ! but for 3 years - just think about yourself ?

    Just as example pls - say honest - what you will think yourselve about such people ?

    If some one say - Ice Cream cost some amount. We have not enough ! So i give you to make amount = *2 and than take /3 of it. Can you buy Ice Cream - no - because you have less than you had from start - you have 2/3 !

    Now think about situations with DOTS change / CP change / Skills change - constant DPS nerfs ?

    Even target dummy was broken. Is it really so hard to do ? Just devide all damage on time ? DPS = Damage/Time.

    How we can trust you already ? just think yourself from our gamers point of view - how would you think about it yourself ?

    It is really terrible ! You destroy the game you created for all this years - and create it really good.

    But what happen 2-3 years ago ? Why such bad changes starts ? What is happening to the game ?

    Is it a reason at least why you can not say why it start change so much ? Or understand it already for yourself ?

    Even if some update was bad - why not just revert changes ?

    You say about CP system change - that it will help the same - it was not good too.

    Now this changes ... .

    We as a players do not already even understand you.

    If i am not correct we even can chech it by makeing pole, with wich changes people were happy. May be i am wring and only i do not like all this?
    Edited by JustAGoodPlayer on July 21, 2022 2:05PM
  • Elsonso
    Elsonso
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    naissur wrote: »
    As a casual player, I am considering on cancelling my monthly subscription for one simple reason:

    I won't support a company which isn't able to listen to their customers.


    AT FIRST, THESE CHANGES DIDN'T BOTHER ME
    When the patch came out, everybody was complaining. I didn't mind changes, I, in fact, enjoy changes because I know only by trying and making mistakes you can progress.

    But then I have started to see feedback from actual players and content creators.

    I understood quickly that these changes are going to make the game worst, that's why so many people are leaving, and I am considering on cancelling the subscription.

    I was really bothered by the fact that apparently the management and developer team isn't able to listen to the feedback of customers.

    This is a repeating pattern.

    I dropped three ESO Plus subscriptions after the AwA debacle in Update 33. It wasn't so much that the AwA was horribly horribly bad, it was just 'bad' for me, but that they turtled up and ghosted the community when complaints and concerns arose. Forum rules do not allow me to properly express the full emotion that I feel on this subject. :neutral:

    I don't see why anyone should provide financial support a business that does this to their customers. I don't.


    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Cyber10
    Cyber10
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    I feel the same way. Some friends and I who play regularly are done with ESO if they go through with these drastic changes. Several streamers, content creators and high level elite players have posted a ton of data and facts that clearly show how this patch severely impact the game in a bad way. If they go through with these changes after all of the feedback and backlash they clearly do not care what the community thinks and that is not good for business.

    It was stated that the community had "a knee-jerk reaction" and the genuine concern of the community was dismissed as a fear of change. However, the data shows that the patch is destroying DPS and combat, so it would seem that instead of dismissing the concerns of the community ZOS should listen carefully.

  • Casul
    Casul
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    I am going to wait to see how things play out. Right now the damage is bring drawn in, if the content is changed to reflect that then there is no issue.

    Imagine the current DPS is this
    Low 10k
    Medium 60k
    High 120k

    If content is made at 120k it has a much higher accessibility curve.

    Now image in the overall goal for ZoS is
    Low 10k
    Medium 25k
    High 50k

    And content is made for 50k

    Closed the gap, and is more accessible since people won't need to climb as high.

    Not saying this is their plan, and am totally speculating. Just trying to rationalize their ideas.
    PvP needs more love.
  • Pevey
    Pevey
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    BuildMan wrote: »
    I am going to wait to see how things play out. Right now the damage is bring drawn in, if the content is changed to reflect that then there is no issue.

    Imagine the current DPS is this
    Low 10k
    Medium 60k
    High 120k

    If content is made at 120k it has a much higher accessibility curve.

    Now image in the overall goal for ZoS is
    Low 10k
    Medium 25k
    High 50k

    And content is made for 50k

    Closed the gap, and is more accessible since people won't need to climb as high.

    Not saying this is their plan, and am totally speculating. Just trying to rationalize their ideas.

    This logic is not valid. In your examples, the numbers have changed and the delta between the numbers is compressed, but nominal values don't necessarily mean anything. The skill gap between the 2 examples may be smaller, or it may be the same, or it may be even higher.

    The additional effort a person may need to put in to go from 10k to 120k in the first example may be the same or greater than the additional effort a person needs to put in to go from 10k to 50 in the second example. The numbers themselves are without meaning.

    But all of this is beside the point, since what zos did on the pts would be more like:

    Low 10k --> 5k
    Medium 60k --> 40k
    High 120k --> 100k
    .
    Edited by Pevey on July 21, 2022 7:41PM
  • xaraan
    xaraan
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    I agree with you. The game has already stagnated in some aspects in development for me and I already went from a prog vet trial trifecta level player down to casual. With the proposed changes on PTS, I'm questioning even that now.

    Looks like casual play will only get more boring, or even filling in for a trial run with a more casual group more punishing. PvP, though finally getting some lag help this year, looks less appealing as well.

    More than anything though is just the lack of awareness the company seems to have. Whoever rolled this out to PTS proud and tall two years after the last failed LA changes thinking this was the solution is not thinking about the game the same way I am. I'm also tired of paying for mini-games as features - I don't play them on my phone, I'm not gonna pay for an MMO to play card and digging games, level up companions that are arguably as bad as a player that doesn't know how to play, etc. Even the zones themselves seem to have lost a little something. Not to mention the trial and dungeon development still abysmal, making the same mistakes since WGT on. (though there have been some stars here and there). Feels like they are too stuck with sticking to a formula and care only about making an extra buck than actually developing a great game: i.e. good enough to make money is what they are shooting for, not actually making something amazing - which to me is weird from an artistic standpoint (but great business I guess).

    Anyway, I'm waiting to see how the changes end up playing out by the time PTS goes live. I got my bank down to 100 slots, so don't need my sub anymore if I'm going to be playing even less than casually in the future.
    -- @xaraan --
    nightblade: Xaraan templar: Xaraan-dar dragon-knight: Xaraanosaurus necromancer: Xaraan-qa warden: Xaraanodon sorcerer: Xaraan-ra
    AD • NA • PC
  • MostlyJustCats
    MostlyJustCats
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    Pevey wrote: »

    The additional effort a person may need to put in to go from 10k to 120k in the first example may be the same or greater than the additional effort a person needs to put in to go from 10k to 50 in the second example. The numbers themselves are without meaning.

    And that seems to be precisely the issue with their approach to the changes on the PTS. Yes, they compressed the delta, but at the cost of making mobility on that spectrum much more difficult. Previously, you had multiple sources of damage contributing to your DPS total (LA weaving, managing multiple DoTs, and keeping pace with the global cooldown) that meant there was always incremental positive progress on the dps climb - if you made the effort, chances are you would get better at one of the three as you played and practiced, opening up content along the way. On the PTS, there is only one - keeping pace with the GCD - which also happens to be the least intuitive and the hardest to master. A player trying to learn how to do significant dps will see little to no progress and be stuck in content until, and only if they have the patience, the lightbulb goes off and the damage rockets up.

    So while the top end may have come down, and the low end may have come up in terms of numbers, the learning curve to get from low to high got much, much steeper.

    It also does not address the root cause of ballooning damage at the high end, which is the fact that every build on every character in every role in the game is designed to amplify - for free - the damage that DPS puts out. That factor has been reinforced with the changes on the PTS, not lessened. Coordinated groups are even more essential to damage output now, meaning pugs and Dungeon Finder groups (which is where new and lower skilled players tend to start to learn) will be less popular.

    To narrow the dps gap in an effective way there needs to be more avenues to doing damage, not less, and to keep it under control there needs to be a cost to amplifying the output through passive (non-mechanical) means - buffs/gear/cp.
  • naissur
    naissur
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    When I have played ESO for the first time, I remember it was a more challenging. I liked that, where every enemie counted. Now I see new characters can kill things really easy.

    I would love to see a balance. Anyway I don't think removing DPS to everybody is the solution. And neither is not listening to feedback.
  • Lady_Galadhiel
    Lady_Galadhiel
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    ✭✭✭
    I struggle to decided if renewing my ESO plus or not at the beginning of the next month.
    The account wide achievements where already something I strongly disliked and now this update on top of it makes me spend even less time in game then usually and the update isn't even out yet.
    Someone asked me yesterday if subbing will be worth it anymore and all I answered was that everyone needs to decide this on their own but if subbing then only monthly to see how progress/feedback/future updates go.Thinking of doing it this way.
    I normally did sub for 3 or 6 months but I don't see myself paying the money in advance for something I am unsure how it will turn out.

    Total ESO playtime: 8325 hours
    ESO plus status: Cancelled
    ESO currently uninstalled.
  • Astin_nds
    Astin_nds
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    naissur wrote: »
    As a casual player, I am considering on cancelling my monthly subscription for one simple reason:

    I won't support a company which isn't able to listen to their customers.


    AT FIRST, THESE CHANGES DIDN'T BOTHER ME
    When the patch came out, everybody was complaining. I didn't mind changes, I, in fact, enjoy changes because I know only by trying and making mistakes you can progress.

    But then I have started to see feedback from actual players and content creators.

    I understood quickly that these changes are going to make the game worst, that's why so many people are leaving, and I am considering on cancelling the subscription.

    I was really bothered by the fact that apparently the management and developer team isn't able to listen to the feedback of customers.


    HOW THESE CHANGES WILL AFFECT ME?

    As a paying customer and casual player, I am afraid that the game will lose many customers just because of the stubbornness of the team.

    I already have trouble finding people to join normal trials, so I can imagine how this will affect the game health.

    HOW WILL THE GAMEPLAY BE AFFECTED?
    From feedback and tests I have seen, on long fights dots skills won't be necessary anymore as they will make the dps damage slightly higher - 100k DPS against 105k DPS with end game gear and long boss fights.

    If a DOT ability isn't worth to be casted on a long fight, why even bother on slotting it for overland content or normal dungeons?

    The fight will be boring.
    People are going to need 2 skills: One to deal instant damage, and the other one to heal or remove debuffs.

    DPS will be decreased for everyone, so beginners will have way more hard time finishing normal content.


    That's why people are complaining and frustrated with ESO. They are paying and yet not heard.


    PERSONAL THOUGHTS
    Rule number 1 of business: never fall in love with an idea. It might not stand 1 chance when presented to the real world. Always be ready to listen to feedback and pivot.

    +1 , The best option actualy
    -Be happy ... play with magick but figth with stamina on StaminaCroll Online
  • Mesite
    Mesite
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    I was just surprised that someone who subscribed counts themselves as a casual player. If you subscribe I think that means you're dedicated.
  • redlink1979
    redlink1979
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    Mesite wrote: »
    (...) If you subscribe I think that means you're dedicated.
    Some sub just to avoid the micro management necessary for not having a bottomless craft bag.
    "Sweet Mother, sweet Mother, send your child unto me, for the sins of the unworthy must be baptized in blood and fear"
    • Sons of the Night Mother [PS5][EU] 2165 CP
    • Daggerfall's Mightiest [PS5][NA] 1910 CP
    • SweetTrolls [PC][EU] 1950 CP
    • Bacon Rats [PC][NA] 1850 CP
  • Elsonso
    Elsonso
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    Mesite wrote: »
    (...) If you subscribe I think that means you're dedicated.
    Some sub just to avoid the micro management necessary for not having a bottomless craft bag.

    The easy way to handle that is to just sell or delete the stuff not immediately needed. Saving set gear is not a thing anymore, since it can all be reconstructed in the Star Trek Matter Replicator device.

    Also, drop back to one character and stop making alts. This simplifies management of many things in this game.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • alternatelder
    alternatelder
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    Mesite wrote: »
    I was just surprised that someone who subscribed counts themselves as a casual player. If you subscribe I think that means you're dedicated.

    Brand new forum account. Something seems off.
  • Casdha
    Casdha
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    Elsonso wrote: »
    Mesite wrote: »
    (...) If you subscribe I think that means you're dedicated.
    Some sub just to avoid the micro management necessary for not having a bottomless craft bag.

    The easy way to handle that is to just sell or delete the stuff not immediately needed. Saving set gear is not a thing anymore, since it can all be reconstructed in the Star Trek Matter Replicator device.

    Also, drop back to one character and stop making alts. This simplifies management of many things in this game.

    Just speaking for me, I've tried the un-sub thing and I hated it. I have around 50k of each base mat and in the thousands of almost everything else except really really rare mats like Roe, Dust and gold jewelry mats. The one thing I like to do just to relax when I don't really feel like playing is run my farming routes. Yes I know that I don't loose that stuff in my craft bag but what good does that do me to farm if I have to destroy everything I gather? All of my unused characters are already mules full of stuff that would otherwise have to go into the bank.

    If I'm playing I'm subbed, if I'm not subbed, I'm not playing.

    Now to be perfectly honest this is the first year in a while that I waited until the very last minute to purchase the chapter and renew my sub. If it had not been the fact that this year was centered around Bretons I probably wouldn't have played at all this year. I was really on the fence of waiting until this season became part of the early purchase option of next year and wait to see what changed until then, after all it was only a couple of islands. If next year is not something spectacular in grabbing my attention that is what I will probably do next year.

    edit: for example I've already taken to selling every recipe and purple motif I get (unless they stack) back to a game vendor at base cost because all of my chests and Mules are full and it is not worth the time to sell everything in a trading guild. I do keep the stuff I have just in case I ever get back into trading. I haven't been in a trading guild in about 3 years and I still rarely drop below having 4 or 5 million gold on hand.
    Edited by Casdha on July 23, 2022 2:27PM
    Proud member of the Psijic Order - The first wave - The 0.016%

  • everseeing_njpreub18_ESO
    <Opinion>

    What people need to remember sometimes is those people complaining and showing frustrations and posting and arguing most often are a tiny percent of the player-base. If 1 out of 100 people complain, that's all you see so you think "they don't listen to their player-base" when you as someone NOT on the inside don't see the actual numbers, reports, testing, etc.

    I am often amazed at how many people post "here's how you fix everything" posts to the actual people who created the game. Sometimes things are changed i don't like or understand, but i don't know 97% of what goes on behind the scenes, like most people, so i don't post all the solutions to every "problem" that occurs.

    Person X wants the game to work a certain way, Person Y wants something different, so any changes made are wrong to someone and someone is always going to rush to the forums and post how to fix things, to make it right for THEM.

    </Opinion>
  • shadyjane62
    shadyjane62
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    Mesite wrote: »
    (...) If you subscribe I think that means you're dedicated.
    Some sub just to avoid the micro management necessary for not having a bottomless craft bag.[/

    Without the craft bag you spend a good deal of your time in inventory management. Infinite craft bag is the hook that gets you to sub. I have a year sub with aprox 250 days left. I am no longer "dedicated" I have already found other things to do. I am 8 year player the signs and portents are dark for the future of my Templar main.
  • Riptide
    Riptide
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    If I'm playing I'm subbed, if I'm not subbed, I'm not playing.

    Same here. I mean I’m on console, saving the 15 bucks or whatever it is to juggle mats is just too cute by half.

    I’ve only let my sub lapse a couple of times for a year or so, both when zos particularly irritated me. More often than not when on hiatus I just let our subs roll for the crowns and ability to hop back in at a whim.

    Which is why I went ahead and canceled auto resub this time around, and get back into a month to month decision sort of situation. And once Diablo 4 releases as well as a couple other things on console I think they’ll have to work quite a bit harder to keep those passive sort of recurring subs. Particularly if they keep throwing resources into card games, tired mount reskins, and soup sandwich combat updates.

    Esse quam videri.
  • Elsonso
    Elsonso
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    What people need to remember sometimes is those people complaining and showing frustrations and posting and arguing most often are a tiny percent of the player-base. If 1 out of 100 people complain, that's all you see so you think "they don't listen to their player-base" when you as someone NOT on the inside don't see the actual numbers, reports, testing, etc.

    I am often amazed at how many people post "here's how you fix everything" posts to the actual people who created the game. Sometimes things are changed i don't like or understand, but i don't know 97% of what goes on behind the scenes, like most people, so i don't post all the solutions to every "problem" that occurs.

    Regarding Point #1. This is true, but one cannot discount this simply because the bulk of the population does not complain. This is why I refer to the complainers as a potential bellwether, since these are the people who actually show up to complain and they may reflect the views of the the silent majority.

    On patch day, the larger percentage of players may not notice some combat changes, particularly for damage number changes. I am sure that a lot of players don't pay that much attention to DPS. If their DPS drops because the team has tuned the numbers (spreadsheet indicated changes), it may go unnoticed.

    However, there is another classification of change where the game just behaves differently. A lot of the players might not notice a DPS drop of a couple percent, but they have a better chance to notice this. When the game suddenly starts behaving differently, players that object might speak up, or they might just leave without any fanfare.

    The problem is when members of the silent majority leave silently. ZOS has to chase them down and ask why they left. By then, the damage is done, and if it is something that the vocal people in here complained about... well...

    Regarding Point #2. Yup. I view player solutions as just idle conversation. Maybe there are good suggestions buried in some of the comments, but by and large it is just theory crafting from the gaming chair. This is not to say that these are not interesting to read or participate in, just that I never expect that they are going to hit the target.


    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Amottica
    Amottica
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    naissur wrote: »
    I was really bothered by the fact that apparently the management and developer team isn't able to listen to the feedback of customers.

    While I am sure Zenimax will miss your $15/month I would suggest that a thread that threatens to quit subscribing is less likely to get their attention as a company is wise to ignore such stances or anything that borders on ultimatums in favor of threads with the intent of providing constructive feedback. I believe it was someone from Zenimax that long ago said they were interested in constructive feedback and that is where I get this thought from.

    This is just sharing a thought and in no way suggests I agree with the changes or disagree. All the best with whichever choice you make.

  • fiender66
    fiender66
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    I too I'm going not to confirm my plus subscription.

    This decision comes after testing extensively the U35. Elsewhere in this forum section I've given some modest advice on how to "survive" it for Templars (my fav class and my main), but now I realize that this amounts just to this: "survive".
    I'm a solo PVE player, even if I've experienced vet and trial content in the past (lot of monster helms in the bank, lol), and the most part of the fun I have in publics and dungeons (some WB, but they are not great fun already) has gone.

    My magplar is able to do on PTS more or less what her twin does in live, but without that daredevil speed that has been till now so typical of the class.

    My stamplar now, no more able to mow enemies in a whiff, struggles for survival and sustain. A pain to play with.

    All in all, overland content has become not more difficult, but more boring, slow and, thanks to AWA, without appeal.

    I fear that no micromanaging of DoT times and ticks is enough to put a remedy.
  • Riptide
    Riptide
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    Amottica wrote: »
    I believe it was someone from Zenimax that long ago said they were interested in constructive feedback and that is where I get this thought from.

    Shrug, constructive does not mean artificially positive. And absolutely, they have telegraphed over the years with that “constructive feedback” phrase that negative feedback is bothersome, but, well - so? Despite the fact that alpha/beta/PTS enthusiasts have donated untold thousands of hours of free testing for the better part of a decade, ZOS is not in fact a charitable organization. Quietly unsubbing might be less trouble than posting, and it may be ignored, but it isn’t irrelevant.

    I mean saccarine feedback followed by a quiet unsub might be more zen, but what does it do. They might prefer that, but again, so? What they need is honesty.

    Esse quam videri.
  • Amottica
    Amottica
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    Riptide wrote: »
    Amottica wrote: »
    I believe it was someone from Zenimax that long ago said they were interested in constructive feedback and that is where I get this thought from.

    Shrug, constructive does not mean artificially positive. And absolutely, they have telegraphed over the years with that “constructive feedback” phrase that negative feedback is bothersome, but, well - so? Despite the fact that alpha/beta/PTS enthusiasts have donated untold thousands of hours of free testing for the better part of a decade, ZOS is not in fact a charitable organization. Quietly unsubbing might be less trouble than posting, and it may be ignored, but it isn’t irrelevant.

    I mean saccarine feedback followed by a quiet unsub might be more zen, but what does it do. They might prefer that, but again, so? What they need is honesty.

    Of course, constructive does not mean positive feedback, artificial or real. Zenimax has also ditched plans or adjusted them based on constructive feedback. This is a fact we have seen over and over. Ofc, they have also not made changes when players have asked for them, but it is unrealistic to think they would all or even most of the time.

    A case in point that demonstrates the accuracy of my statement. Zenimax did an off-cycle PTS that, in part, was testing changes to the basic attack weaving. They ditched those plans but did note they would look at a different approach. The reason given was player feedback, so it is a fact that Zenimax does actually look at our constructive feedback and has made changes based on it.

  • Riptide
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    So if I am understanding you then, your assertion is that mentioning the intent to unsub is the bit that makes it “not constructive”?

    If so I mean, the forums are as filled with people making that point as there are posts with folks who have mentioned that intent, on every mmorpg forum that has existed since UO. For some reason it really seems to bother some folks, and they will go out of their way to chide people. Mayhap it seems rude, but if I write a letter to a restaurant about a poor experience I had and mention my intent to take my business elsewhere, is that rude, or simply and plainly honest?

    Anyway, I mean no disrespect nor to belabor the point, I just see no need for the passive voice in constructive criticism. If I intend to unsub, or do so, saying so isn’t a drama - it is simply the truth and illustrates that the services provided have displeased me to the point of decision.
    Esse quam videri.
  • Jaimeh
    Jaimeh
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    I stopped subbing a while ago, even though I do play regularly. The constant combat changes, the monetization, the hostile attitude on social media, and just the general way the game is managed has really left me with a bad impression, and despite loving ESO, I feel that perhaps voting with my wallet will have have a bigger impact, and will be more noticed unlike all the countless feedback left that has been ignored. There's so many bugs introduced with High Isle, and instead of getting fixes for those, we yet again get an uphaul in combat. It makes no sense. Combat changes have been happening regularly for years and it has become a meme, but it was mostly tweaks to sets and skills, and I wasn't expected them to change core combat mechanics at this point in the game, so I'm very disappointed that they are focusing there, instead of fixing the low quality of content, for example. We keep getting worse (and smaller) releases but still paying the same price. Another thing that really made me shake my head was then made everything more expensive in crates when they introduced seals. It was very low of them. It just bad all around, I think the current management doesn't deserve having such a game or their playerbase given their behaviour and actions. OP, if you do end up removing your sub, there's plenty of information how you can still play efficiently without the perks--the only thing that you can't get around is the double housing limit sadly (if you're a housing fan like me), for everything else there are solutions. It does take more time to manage your account without ESO+ but it's doable.
  • naissur
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    Mesite wrote: »
    I was just surprised that someone who subscribed counts themselves as a casual player. If you subscribe I think that means you're dedicated.

    Of course I am dedicated, otherwise I wouldn't be posting on the forum nor support the company with money.

    But that doesn't remove the fact that I am a casual player who wants access to the whole world, craft bag and 1k crowns per month and play on his spare time random stuff.
    Brand new forum account. Something seems off.

    How suspicious. Are you one of these that believes the earth is flat?
    Anyway, I have never had the need of using the forum till now.

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    Amottica wrote: »
    naissur wrote: »
    I was really bothered by the fact that apparently the management and developer team isn't able to listen to the feedback of customers.

    While I am sure Zenimax will miss your $15/month I would suggest that a thread that threatens to quit subscribing is less likely to get their attention as a company is wise to ignore such stances or anything that borders on ultimatums in favor of threads with the intent of providing constructive feedback. I believe it was someone from Zenimax that long ago said they were interested in constructive feedback and that is where I get this thought from.

    This is just sharing a thought and in no way suggests I agree with the changes or disagree. All the best with whichever choice you make.

    Do you own a company? I do, and I listen carefully to all kind of customer quotes, feeling and thoughts.
    As an employee you won't mind a person quitting and stop paying 15 bucks, becase you will still get your money at the end of the month.

    As an employer anyway you see a comment like this and think: "If this guy is thinking this, probably 100 more people are thinking the same, and that will hurt."

    I am quite sure such a big company's directors will never see this post, but in big companies there should be somebody monitoring feedbacks and reporting.

    What I have done in this post is sharing my feeling as a customer. As I said, I am a casual player and I am not in a place to give constructive criticisms about the combat system as other more experienced people have already done that
  • naissur
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    I have just read the latest update and my disconcerns disappeared as I see they are actually listening to feedback:

    https://forums.elderscrollsonline.com/en/discussion/612574/update-35-pts-combat-feedback-upcoming-changes
  • Elsonso
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    Jaimeh wrote: »
    There's so many bugs introduced with High Isle, and instead of getting fixes for those, we yet again get an uphaul in combat. It makes no sense.

    Sheesh. I have been going through High Isle and there are so many bugs in the overland and main quest content that they should just issue everyone a refund. In released form, this feels buggier than PTS Week 1 content, and I rate this as the worst quality Chapter with the longest Time To Fix, to date. :neutral:

    They really dropped the Quality ball this year. I don't know what's going on back there behind the curtain, but I expect it will take them years just to fix High Isle. Who ever is responsible for saying, "this needs to be fixed before we ship High Isle," needed to step up to the plate and shut it down until they addressed quality.





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  • Psiion
    Psiion
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    Greetings all,

    After review of this thread, we have gone ahead and closed it down as it is mostly feedback regarding the upcoming Update 35. In order to consolidate feedback for the team to review, please feel free to refer to the official thread here for further discussion.

    Remember to keep the Forum's Community Rules in mind when participating on the forums.
    Staff Post
This discussion has been closed.