Endless loading screen after changing graphics from Medium to Maximum

Jimboo84

I've changed the settings from Medium to Maximum and I've ALT F4 the game.
20 minutes later I startup ESO64 again and after filling in my account credentials I'm a very long time stuck in the loading screen; +10 minutes. I've a desktop and a cabled connection.
Graphics card GTX1070, CPU AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G (4 CPUs), ~3.9GHz

Anybody has suggestions? Game Launcher is in its updated version 1.3.6.2494603

ZOS_Bill

@Jimboo84

Deleting the Usersettings file may help with this loading issue.

Here are some steps for deleting the Usersettings file.

1. Open up the Documents folder on your computer.
2. Open the Elder Scrolls Online folder, then open the Live folder.
3. Find the UserSettings file.
4. Create copies of the file, then delete the original.
5. Close everything and start ESO again.

Jimboo84

ZOS_Bill wrote: »

@Jimboo84

Deleting the Usersettings file may help with this loading issue.

Here are some steps for deleting the Usersettings file.

1. Open up the Documents folder on your computer.
2. Open the Elder Scrolls Online folder, then open the Live folder.
3. Find the UserSettings file.
4. Create copies of the file, then delete the original.
5. Close everything and start ESO again.

Okay, I've deleted the usersettings file and started ESO now. I'm curious if it will resolve things when using the graphics to the Maximum settings. I'll keep you posted

ZOS_Bill

@Jimboo84

Good luck and keep us updated!

Jimboo84

ZOS_Bill wrote: »

@Jimboo84

Good luck and keep us updated!

@ZOS_Bill
At the moment the loading screen doesn't hang anymore. But the FPS rate is very low. Mostly in Riften FPS drops to 30 while the graphics card should be able to handle those ESO hardware requirements.
FPS drops is not only in Riften but also a lot in Battlegrounds Chaosball and Capture the Relic.
EU Server

I've send a few /bug reports ingame when I'm experiencing it

ZOS_Bill

@Jimboo84

Thank you for the update. If you start a support ticket, you are welcome to post the ticket number here so we can check on the status.

Jimboo84

ZOS_Bill wrote: »

@Jimboo84

Thank you for the update. If you start a support ticket, you are welcome to post the ticket number here so we can check on the status.

@ZOS_Bill
Okay, I will do that later. Can I check the already reported /bug support numbers? I do it ingame but I don't save those numbers

Jimboo84

ZOS_Bill wrote: »

@Jimboo84

Thank you for the update. If you start a support ticket, you are welcome to post the ticket number here so we can check on the status.

@ZOS_Bill
Here are the latest /bug reports:
220725-003398
220721-000937
220721-001984

ZOS_Bill

@Jimboo84

Thank you for your ticket numbers. We've sent you a forum PM with an update on these tickets.

Jimboo84

ZOS_Bill wrote: »

@Jimboo84

Thank you for your ticket numbers. We've sent you a forum PM with an update on these tickets.

@ZOS_Bill
I've replied to your PM. The ticket numbers are send as Feedback/Bug category. Via the /bug command ingame
PS.: I don't receive e-mail notifications when someone is sending a PM.

ZOS_Bill

@Jimboo84

I've sent you another update via PM regarding your tickets.