Maintenance for the week of December 23:
• NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
Please try unlinking and relinking your Prime Gaming/Amazon account and ESO accounts. Then relog into the game. If you have tried this a few times and still don't have the rewards, please submit a ticket here.
As there is another thread discussing this issue, we will be closing the thread. Further discussion can take place in the thread below.