Game won't start. Continually crashes. I thought the point of the beta was to FIX THIS STUFF

brodieradiob14_ESO

Game won't start. Continually crashes.

Loxy37

Are you using XP? Im in and haven't had one crash but didn't in beta either. Give us some details on your system and lets see if we can help you, you were very vague and although I'm RH- blood group and we are meant to be Psychic, I'm not that good!

speedjfreak

Just think about the fact that the last generation of Mac Pro is not supported yet... I' m trying to play on my laptop, which is a Macbook Pro Retina, a good machine but not as good as the desktop one, and I can' t even login into the game due to a bug (and I discovered that I am not the only one having it) on the accounts... I hope they' ll fix this soon or I think that I am not going to renew my subscription. I' m tempted to request to refund the money I spent but I think that this is not possible... Bah

brodieradiob14_ESO

Windows 7 64 bit, AMD Phenom II X4 960T CPU at 3.0 GHz, nVidia GeForce GT 520 graphics card. All of my beta sessions ran perfectly fine (not counting the insane amount of in game bugs.) The game won't even launch now. I hit Play from the launcher and it's an immediate crash. I don't even get a goram title screen. During beta I wouldn't've cared but now we're entering the realm we're I've paid for this, I expect it to work.

zarker

im having same problem keps crashing when i hit play, it did this yesterday so i reinstalled game the worked now its doing it agin any sugestions on how to fix this?

LoreRunner

@zarker Have you tried the repair option in the Launcher?

zarker

trying that as we speak

prime

brodieradiob14_ESO wrote: »

Game won't start. Continually crashes.

Unfortunately for me as well

ArcAngelRyse

I'm also receiving this problem and i just re-installed ESO and ran repairs and updates there's nothing wrong with my launcher. checked it three times and still Crashes during character creation.

jemjarz

Yep.

Running Windows 8 64Bit, beta worked perfect game is shitting itself.
Will most likely be because of such the large amount of people trying to get online world wide, although beta was meant to help stress test.

Looks like it will be a day or two like every other launch release game.

brodieradiob14_ESO

Mine started working. Hopefully all of yours will as well. Now I can get my play time in before I record the first episode of my ESO podcast tonight.

Loxy37

Strange. Not sure what to suggest other than making sure you have the latest drivers, Windows upto date, Repair of launcher. Make sure no background things are running like Skype and steam. Make sure that you have atleast 20% free on your HDD. Make sure that you havent messed with the Server like NA/EU and if you have try the other (Be cautious and back up your game folder before trying this)

Only other thing is wait for someone to figure it out or an official response.

BaconBorn

I don't even have to log in and game crashes

Loxy37

Had to post again as editing wont allow me to scroll down

Have you tired disabling both your firewall and AV? They could be blocking the EXE and also stopping the game communicating with the server. Its worth a shot but make sure ytou re-enable if it don't work.

valixene_ESO

I'm having the same problem, click play on the launcher and immediately crashes.

Here's the report if it helps any.

===================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.956792
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2014-03-30T11:36:54.548Z
client.timestamp = 2014-03-30T11:36:54.599Z -frme 1-
cpu.arch = 0
cpu.count = 8
cpu.level = 6
cpu.type = 586
exe.buildnum = 956792
exe.opt = release
exe.reltype = public
exe.type = client
mem.physical = 6038
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
reportfield.ver = 3
version.major = 1
version.patch = 0
version.subpatch = 0

Valdune

Same thing here valixene_ESO. Exactly the same.

Juniper_Myth

I'm getting the same error report. I've sent a message to the support team with a copy of the crash report. Hopefully they help out soon. It's going to be a busy week for them.

Remo

Same thing here. Running Windows 7 (64bit), Intel Core i5, 16gig of memory, GTX680. All drivers are updated tried repairing making sure other things were off and still no luck. I was hoping this would have been fixed...

valixene_ESO

I tried repairing it, which didn't do anything, and I also tried turning off my firewall, since I had an issue with that last beta, still didn't help. I'm running out of ideas, so hopefully someone will post a fix soon!

Korah_Eaglecry

This is a common occurance with MMOs when they first launch/major updates. Im sure theyll have a fix out in a matter of hours. I know its easy to get frustrated but Im sure the Developers are working hard to get you online.

Remo

Korah_Eaglecry wrote: »

This is a common occurance with MMOs when they first launch/major updates. Im sure theyll have a fix out in a matter of hours. I know its easy to get frustrated but Im sure the Developers are working hard to get you online.

Thing is. I had this issue in Beta, I filed a ticket about a month ago (took them two weeks to reply) and it was no help. This isn't a launch day issue.

Remo

Also here's the message I get.
====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.956792
branch = live
char.account =[redacted]
char.alliance = 0
char.name = LocalPlayer
client.executablebits = 32
client.mode = inworld
client.renderertype = D3D11
client.session_start_timestamp = 2014-03-30T12:02:25.803Z
client.time_since_load = 0
client.timestamp = 2014-03-30T12:03:38.648Z -frme 6529-
client.uptime = 73.0
computer.name = [redacted]
computer.user =[redacted]
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = E:/The Elder Scrolls Online/depot/
data.syncm = databuild
data.version = 0.win.0.live.956792
exe.buildnum = 956792
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = [redacted]
gfx.deviceid = [redacted]
gfx.driver = NVIDIA GeForce GTX 680
gfx.vendorid = 4318
globby.address = [redacted]
globby.port = 24504
loc.world = Pregame
loc.worldid = 138
loc.zone = Pregame
login.address = [redacted]
mem.current = 712
mem.peak = 754
mem.physical = 16334
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3
version.major = 1
version.patch = 0
version.subpatch = 0

mkorny

Remo, you're not their only player/customer )) just a hint

And it's pretty sad to see how people react towards problems that arise on a game release... did you expect everything to go smoothly with 0 errors ?

Look at me, I also can't login but... hell... after being on 10+ mmo releases, i KNOW that there's a huge chance of things not working well at start, or having bugs so... i'll just wait and do something else just the same way as if there was no release (even if i'm itching to play like hell!!!)

Juniper_Myth

mkorny I agree. Patience and trust in the zenimax team is our best option.

I'm so anxious to get into the game and I know it will happen...just not in the next minute and I'm okay with that. I've tried reinstalling and checking for updates and repairing and then sent a ticket to the support team. Good time to take a nap.

Remo

Whoa bud I realize that, so pump the breaks. I know launch days are bad. Problem is this is a problem I reported a month ago it's not a launch day issue. In fact this was an issue occurring to players prior to my own beta ticket.

After over month of people having this issue in beta I would have expected a little more. I hope it's fixed soon as I would like to enjoy my 5 day head start, but I get the feeling if it wasn't figured out and patched within this past month, then it's prob not going to be fixed in the next few days *believe me I hope I'm proven wrong*

Soraellion

Same here, happened in beta, reported it, still happens now. This is NOT a launch day issue, this is a "we didn't act on the beta bug reports" issue.

valixene_ESO

Well this is a new bug for me, I had no trouble with any of the betas (except for the firewall thing on the last one) and I've played all the betas since Sept. Any word that they are working on this?

valixene_ESO

I may have found a solution; I read on another thread that someone got the crashes to stop if they ran it as administrator (which didn't work for me, but maybe for others) so then I tried the compatibility troubleshooter and selected to run in default compatibility mode and it finally launched! I was able to login and watched the cut scene and am now about to make my first character! Good luck to the rest of you, hopefully I was helpful and if not, I hope they fix your problem soon, see you in game!

RyanSGF

valixene_ESO wrote: »

I may have found a solution; I read on another thread that someone got the crashes to stop if they ran it as administrator (which didn't work for me, but maybe for others) so then I tried the compatibility troubleshooter and selected to run in default compatibility mode and it finally launched! I was able to login and watched the cut scene and am now about to make my first character! Good luck to the rest of you, hopefully I was helpful and if not, I hope they fix your problem soon, see you in game!

This worked thank you so much!!!

Inquisitio

Juniper_Myth wrote: »

mkorny I agree. Patience and trust in the zenimax team is our best option.

I'm so anxious to get into the game and I know it will happen...just not in the next minute and I'm okay with that. I've tried reinstalling and checking for updates and repairing and then sent a ticket to the support team. Good time to take a nap.

I would agree with this, but they took the money for the early acess so i'd expect for it to work.

Remo

valixene_ESO wrote: »

I may have found a solution; I read on another thread that someone got the crashes to stop if they ran it as administrator (which didn't work for me, but maybe for others) so then I tried the compatibility troubleshooter and selected to run in default compatibility mode and it finally launched! I was able to login and watched the cut scene and am now about to make my first character! Good luck to the rest of you, hopefully I was helpful and if not, I hope they fix your problem soon, see you in game!

Yeah running it through compatibility troubleshooter seems to work for me. I used the "Try recomended settings" I got a "Windows XP Service pack 2 message (I am running Windows 7) and I hit start. Game fired up and I'm actually in. While it's a work around I hope it's addressed asap. Thanks Valixene!