Update 40 featuring the Endless Archive is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
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Support tickets not working

xHotguy6pack
xHotguy6pack
✭✭✭
I have tried at least five or six times now to submit a support ticket on the actual site and everytime I have been met with an extremely long load time and then nothing. I did half a few hours ago and half just now. I haven't gotten a confirmation email or anything. Also I had to submit one through in-game on console (which worked) but now I can't send the videos/screenshots that are needed for the ticket.
  • ZOS_Bill
    ZOS_Bill
    admin
    @xHotguy6pack

    Your web browser may have cached something incorrectly causing the help website not to load. Please try the following listed below and see if you can then access the help site.
    • Clear the cache, delete any cookies, and restart the web browser.
    • Disable any add-ons installed in the web browser.
    • Disable pop-up blockers.
    • Try a different browser.
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