This sounds.... worrying

AlphaMale865

defcon.dealer1b14_ESO wrote: »

Lysette wrote: »

Quoted post has been removed.

It is time which is eventually paid for with subscription - so the damage is not just, that one cannot play, but if it takes 6 weeks for example, that is about 20 dollars paid without to get something in return for it - and ZOS is not likely to just add 6 weeks to our subscription time.

IF people cannot roll ESO for 'weeks' (which is not likely at all, that's just someone trying to start some sort of mass hysteria) ) then they would do something to compensate.

Not everything goes 100% they way we want it....gaming world as well as RL.

They are still working on it as they have extended the maintenance. You, me and everyone that is not playing......is not ideal for the company, as well as the investors, to an extent.......so, the team are not out having champagne coolers atm living the dream life while we 'suffer'.

💯 ^

FluffWit

Destai wrote: »

The merchant bug fix IIRC took over 3 months (can't remember if it was fixed in July or September) to fix last year, so I don't think it's entirely fearmongering. I just don't think it's acceptable to launch a product with a bug that has an indeterminate resolution window (POV bug Gina mentioned) or account-damaging bugs. I mean these are basic, core systems and people have to worry about them breaking?

I'm a little miffed because I finally managed to sell someone on this game, my gf, and now I have to tell her things are breaking again.

It was around 6 weeks to fix the selling/ craft bag issue. It happened with the incremental patch around May 1st and was fixed with the Blackwood release update.

Arunei

Lysette wrote: »

I just wonder why they don't do what other companies do in such a case, where they have no clue how long it might take to fix that bug - it puts a lot of stress on the support crew and makes players discontent - why not just roll back to update 32 - we can wait for a few hours to get this done - and then we could play and ZOS could figure out where the problem is without to cripple the live game with it.

If they had rolled back within a few hours, then yes, but as it is now there is far too much that would be lost if they rolled back to U32. Gina had said in that Q&A that they would only roll back in the case of something catastrophic. While the problems we've been having have been very frustrating, I wouldn't put them on a level anywhere near that bad. Catastrophic would have been if the servers had imploded and no one could log on whatsoever, or if all our data had somehow gotten wiped or severely corrupted.

Destai

FluffWit wrote: »

Destai wrote: »

The merchant bug fix IIRC took over 3 months (can't remember if it was fixed in July or September) to fix last year, so I don't think it's entirely fearmongering. I just don't think it's acceptable to launch a product with a bug that has an indeterminate resolution window (POV bug Gina mentioned) or account-damaging bugs. I mean these are basic, core systems and people have to worry about them breaking?

I'm a little miffed because I finally managed to sell someone on this game, my gf, and now I have to tell her things are breaking again.

It was around 6 weeks to fix the selling/ craft bag issue. It happened with the incremental patch around May 1st and was fixed with the Blackwood release update.

Thanks for clarifying, sounds like it's reasonable to expect these will be fixed in 6 weeks or more.

Arunei wrote: »

Lysette wrote: »

I just wonder why they don't do what other companies do in such a case, where they have no clue how long it might take to fix that bug - it puts a lot of stress on the support crew and makes players discontent - why not just roll back to update 32 - we can wait for a few hours to get this done - and then we could play and ZOS could figure out where the problem is without to cripple the live game with it.

If they had rolled back within a few hours, then yes, but as it is now there is far too much that would be lost if they rolled back to U32. Gina had said in that Q&A that they would only roll back in the case of something catastrophic. While the problems we've been having have been very frustrating, I wouldn't put them on a level anywhere near that bad. Catastrophic would have been if the servers had imploded and no one could log on whatsoever, or if all our data had somehow gotten wiped or severely corrupted.

I would consider the chance of characters being locked to be nearly catastrophic, especially if any repair efforts could potentially brick the character.

renne

Destai wrote: »

FluffWit wrote: »

Destai wrote: »

The merchant bug fix IIRC took over 3 months (can't remember if it was fixed in July or September) to fix last year, so I don't think it's entirely fearmongering. I just don't think it's acceptable to launch a product with a bug that has an indeterminate resolution window (POV bug Gina mentioned) or account-damaging bugs. I mean these are basic, core systems and people have to worry about them breaking?

I'm a little miffed because I finally managed to sell someone on this game, my gf, and now I have to tell her things are breaking again.

It was around 6 weeks to fix the selling/ craft bag issue. It happened with the incremental patch around May 1st and was fixed with the Blackwood release update.

Thanks for clarifying, sounds like it's reasonable to expect these will be fixed in 6 weeks or more.

Arunei wrote: »

Lysette wrote: »

I just wonder why they don't do what other companies do in such a case, where they have no clue how long it might take to fix that bug - it puts a lot of stress on the support crew and makes players discontent - why not just roll back to update 32 - we can wait for a few hours to get this done - and then we could play and ZOS could figure out where the problem is without to cripple the live game with it.

If they had rolled back within a few hours, then yes, but as it is now there is far too much that would be lost if they rolled back to U32. Gina had said in that Q&A that they would only roll back in the case of something catastrophic. While the problems we've been having have been very frustrating, I wouldn't put them on a level anywhere near that bad. Catastrophic would have been if the servers had imploded and no one could log on whatsoever, or if all our data had somehow gotten wiped or severely corrupted.

I would consider the chance of characters being locked to be nearly catastrophic, especially if any repair efforts could potentially brick the character.

Where did they say "repair efforts could potentially brick the character"?

maxjapank

I received one today on one of my characters. I submitted a ticket. Ticket number is 220402-005887. Didn't receive an email saying they receive the ticket though. It's been 7 hours now.

StevieKingslayer

This just happened to all my friends characters on PC NA.

SimonThesis

I can confirm I am getting this ERROR 326 BUG as well. My guilds have been cancelling runs and activities due to this bug.

SimonThesis

Destai wrote: »

I'm a little miffed because I finally managed to sell someone on this game, my gf, and now I have to tell her things are breaking again.

The constant performance issues and game breaking bugs are why I stopped recommending this game to my friends. The sad part is its only getting worse.