Store...log in problems

Chaos2088

So trying to buy the new chapter and......

Go to account via website (where i buy everything , not through steam) go to log in....says i have new IP....no problem it will end me a code via email, plug it in and off i go right..?

Well never got an email....(tired 7 times) thought well they might be busy with all the people trying to log in and buy, no problem will go to bed and wait for email(s) to pop through...

In the morning nothing.....ok....well my email might be blocking it, checked the settings and nope not on the list....ok...well thought might be browser, changed that and same issue.

Tried change password as that migth kick it into gear......same issue no emails......

Sent a ticket as just wanna buy the new chapter

But anyone else having the same problem?

Sylvermynx

I got an access code in under a minute just now.

vesselwiththepestle

I once had a similar issue. I had to change the email address to one from another provider.

ZOS_Bill

@Chaos2088

Are you still having issues accessing the store?

You can post your ticket number here so we can check on the status.

Coatmagic

resolved

ZOS_Bill

As the OP has not responded back in a few months, we've decided to now close this discussion. If you still need further help please feel free to start a new discussion in General Help.