Customer service ticket

wizardofwattage

Can someone check on a ticket it's been a couple of weeks and I've heard nothing from customer service.

ticket# 211208-004724

ZOS_Kevin

Hi @wizardofwattage. We just checked in with the Customer Service team and your ticket is in the right place and is under active review.

ZOS_Bill

@wizardofwattage

Please check your forum inbox as we've sent you another update on the existing ticket.

ZOS_Bill

@wizardofwattage

We've checked on the ticket again and sent you an update in a forum PM.

wizardofwattage

They had contacted me wanting to set up a call for last week I never heard from them can you check and see if they are just backed up? Thank you.

wizardofwattage

@ZOS_BillE

Not sure if I needed to leave a reply linking you:


ticket# 211208-004724:

They had contacted me wanting to set up a call for last week I never heard from them can you check and see if they are just backed up? Thank you.