Update 43 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
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xbox series x still crashing back to the ui

xilfxlegion
xilfxlegion
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happens 4 or 5 times each night -- always when i am going to a load screen or switching characters --- crashes back to the ui.

i have cleared my cache and local saved games numerous times and have hard reset numerous times but it is still happening

Edited by ZOS_Bill on December 3, 2021 12:27AM
  • DrSlaughtr
    DrSlaughtr
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    It's happened to me a couple times over the last week.
    I drink and I stream things.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @xilfxlegion

    One more troubleshooting step that may help would be uninstalling and reinstalling ESO on your Xbox.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • xilfxlegion
    xilfxlegion
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    ZOS_BillE wrote: »
    @xilfxlegion

    One more troubleshooting step that may help would be uninstalling and reinstalling ESO on your Xbox.

    uninstall and reinstall ? seriously ?
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  • xilfxlegion
    xilfxlegion
    ✭✭✭✭✭
    ZOS_BillE wrote: »
    @xilfxlegion

    One more troubleshooting step that may help would be uninstalling and reinstalling ESO on your Xbox.

    did this last night ---- still dis con nec ting --- no warning - just crashes back to the ui
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  • Karivaa
    Karivaa
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    Yeah it happens to me too.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @xilfxlegion

    Thanks for the update. Since the basic troubleshooting has not helped, you can proceed to starting a support ticket with customer support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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