xbox series x still crashing back to the ui

xilfxlegion

happens 4 or 5 times each night -- always when i am going to a load screen or switching characters --- crashes back to the ui.

i have cleared my cache and local saved games numerous times and have hard reset numerous times but it is still happening

DrSlaughtr

It's happened to me a couple times over the last week.

ZOS_Bill

@xilfxlegion

One more troubleshooting step that may help would be uninstalling and reinstalling ESO on your Xbox.

xilfxlegion

ZOS_BillE wrote: »

@xilfxlegion

One more troubleshooting step that may help would be uninstalling and reinstalling ESO on your Xbox.

uninstall and reinstall ? seriously ?

xilfxlegion

ZOS_BillE wrote: »

@xilfxlegion

One more troubleshooting step that may help would be uninstalling and reinstalling ESO on your Xbox.

did this last night ---- still dis con nec ting --- no warning - just crashes back to the ui

Karivaa

Yeah it happens to me too.

ZOS_Bill

@xilfxlegion

Thanks for the update. Since the basic troubleshooting has not helped, you can proceed to starting a support ticket with customer support.