Not receiving news and promotions

Wolf_Eye

I have "I want to receive news and promotions" checked on my account.

I double checked to make sure my email was correct.


But I had not received any newsletters since March of earlier this year. Just wondering if there is something wrong, or if anyone else has been having the same issue. Usually, they would put a newsletter in my email talking about upcoming events or crown store showcases. I have also been checking my spam folder, but still nothing.

It's possible that they simply have not been making them lately, but I figured I should ask just in case.

ZOS_Bill

@Wolf_Eye

We recommend opening a ticket with customer support so they can check on the email settings of your account.

Wolf_Eye

ZOS_BillE wrote: »

@Wolf_Eye

We recommend opening a ticket with customer support so they can check on the email settings of your account.

Thank you! I just want to say that you are awesome that you took the time to respond to me, even if it is only a minor issue. I will contact customer support as soon as I am able. I previously wasn't quite sure if we were supposed to contact them for this or not.

ZOS_Bill

@Wolf_Eye

You're welcome. If you have any issues getting a ticket started, please let us know.