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Heads Up: PC Skill and Attribute Point Reset (only for some players!)

ZOS_GinaBruno
ZOS_GinaBruno
Community Manager
Hey everyone,

We recently discovered an issue where some lower level PC/Mac players have received more skill and attribute points than intended after performing some very specific actions. We want to give you a heads up that during next Monday’s PC/Mac maintenance, we’ll be resetting both skill and attribute points for any character that received extra points and already spent them. No additional action will be taken on any affected accounts.
Gina Bruno
ESO Community Manager
Dev Tracker | Service Alerts | ESO Twitter | My Twitter
Staff Post
  • Tommy_The_Gun
    Tommy_The_Gun
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    we’ll be resetting both skill and attribute points for any character that received extra points and already spent them. No additional action will be taken on any affected accounts.
    If I got a skill point from a skyshard or a quest and spend them on a skill, will my skill points get reseted too ?

    I do not recall getting any "extra" points tbh (I keep track on how many I have).

    EDIT: My character is max level, so I do not believe I may be affected. Still, it would be nice to know if all of us will have to re-spec all skill points (should we start doing screenshots of our skill lines ? )
    Edited by Tommy_The_Gun on November 12, 2021 7:32PM
  • ZiggyTStardust
    Will the affected players be notifed before it happens? I can iamgine that especially new players don't hang out in the forums and might be suprised by this
  • Sylvermynx
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    Thanks Gina. I don't think any of my alts are affected, but if so, no biggie.
  • FeedbackOnly
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    It kinda sucks that you guys now feel like you're obliged to say you're not going to ban anyone with every post regarding problems like this after all of those controversies.

    It's a relief.
  • SimonThesis
    SimonThesis
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    Will there be an ingame announcement for this? Most low lvl players haven't gone through the hassle of getting a forum account through customer support. @ZOS_GinaBruno @ZOS_Kevin
    Edited by SimonThesis on November 13, 2021 6:43PM
    PC NA AD
    Theodyr Theseus
    Former Emperor of Gray Host
  • Codafarian
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    I didn't get any extra points but I have to redo all of my chars yet again... I'm also missing a necklace of winter's respite on my main healer so thanks for that too!
  • RD065
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    3 max characters, 2 points gone - 1 still there. No extras on them so was it done randomly?
  • Elsonso
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    RD065 wrote: »
    3 max characters, 2 points gone - 1 still there. No extras on them so was it done randomly?

    Maintenance is done already? How do you know this?
    Never stop and ask a Miregaunt for directions...

    Twitter: https://twitter.com/ElsonsoJannus
  • quadraxis666
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    Extended maintenance... you broke it huh? We all gotta redo our cp & attributes again dont we?
  • Youmee
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    I got this unfamous 65 000 CP last time. As i really dont follow the patch notes I had no idea it was an error. The same with the skill points, I have no clue hoe many SP I have on my chars. And I am pretty sure I am not the only one. I dont think banning people for such mistakes is fair.
  • sorcmag01
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    Youmee wrote: »
    I got this unfamous 65 000 CP last time. As i really dont follow the patch notes I had no idea it was an error. The same with the skill points, I have no clue hoe many SP I have on my chars. And I am pretty sure I am not the only one. I dont think banning people for such mistakes is fair.

    All my points look fine, however I track them, so to your point. There will be new players that don't understand the system yet, even some older players are still learning is my guess, so banning players is not justified, unless there was a deliberate cheat they performed intentionally imo.
  • M0ntie
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    Thanks for not resetting everyone!
  • Thrasher91604
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    So what bug caused this?
  • Elsonso
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    Oddly, one of my low level characters (Level 8) was hit by this. That was unexpected.

    Thinking back, it is probably Armory related. That seems to be the root of all bugs and exploits related to skill and attribute points right now. Seriously, I am just going to stay away from that thing for a few months until they can actually get it working right. It is possessed by Sheo.

    Very happy that they were not all "ban first and let customer support sort it out", but I figure that everyone impacted got a little note in their record, anyway.

    Never stop and ask a Miregaunt for directions...

    Twitter: https://twitter.com/ElsonsoJannus
  • Thrasher91604
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    Makes sense. Glad I am not using it. It’s too bad console players have fewer options.
  • M0ntie
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    Please could you give NOTIFICATION of reset??? I didn’t think any of my characters would be reset AGAIN but got half way through a dungeon and I’m asking myself why my health is 18k…. CP reset and NO NOTIFICATION. Seriously????!!!
  • Sylvermynx
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    M0ntie wrote: »
    Please could you give NOTIFICATION of reset??? I didn’t think any of my characters would be reset AGAIN but got half way through a dungeon and I’m asking myself why my health is 18k…. CP reset and NO NOTIFICATION. Seriously????!!!

    They didn't reset CP - as Gina's post states, it's attribute and skill points. If your CP was off, it could be either using the armory station but getting caught by the bug (you have to set 1 point first, save, when you reopen the armory it will be gone, but then when you set all CP the second time, and save, it's there until you want to change it); or if you had a lot of characters to redo CP on, maybe you missed that one?
  • SpiritKitten
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    Sylvermynx wrote: »
    M0ntie wrote: »
    Please could you give NOTIFICATION of reset??? I didn’t think any of my characters would be reset AGAIN but got half way through a dungeon and I’m asking myself why my health is 18k…. CP reset and NO NOTIFICATION. Seriously????!!!

    They didn't reset CP - as Gina's post states, it's attribute and skill points. If your CP was off, it could be either using the armory station but getting caught by the bug (you have to set 1 point first, save, when you reopen the armory it will be gone, but then when you set all CP the second time, and save, it's there until you want to change it)

    Okay I suspected my CP reset might be an armory bug. That sucks! I screenshotted all my CP on all my char builds after this last patch and I lost my CP. It's ridiculous that we have to know this workaround you suggest or risk losing our CP build every time we use the armory for the first time on a character! But THANK YOU for letting us know.
  • SydneyGrey
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    Sylvermynx wrote: »
    M0ntie wrote: »
    Please could you give NOTIFICATION of reset??? I didn’t think any of my characters would be reset AGAIN but got half way through a dungeon and I’m asking myself why my health is 18k…. CP reset and NO NOTIFICATION. Seriously????!!!

    They didn't reset CP - as Gina's post states, it's attribute and skill points. If your CP was off, it could be either using the armory station but getting caught by the bug (you have to set 1 point first, save, when you reopen the armory it will be gone, but then when you set all CP the second time, and save, it's there until you want to change it); or if you had a lot of characters to redo CP on, maybe you missed that one?
    Yes, they did so reset CP recently, actually.
  • SpiritKitten
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    SydneyGrey wrote: »
    Sylvermynx wrote: »
    M0ntie wrote: »
    Please could you give NOTIFICATION of reset??? I didn’t think any of my characters would be reset AGAIN but got half way through a dungeon and I’m asking myself why my health is 18k…. CP reset and NO NOTIFICATION. Seriously????!!!

    They didn't reset CP - as Gina's post states, it's attribute and skill points. If your CP was off, it could be either using the armory station but getting caught by the bug (you have to set 1 point first, save, when you reopen the armory it will be gone, but then when you set all CP the second time, and save, it's there until you want to change it); or if you had a lot of characters to redo CP on, maybe you missed that one?
    Yes, they did so reset CP recently, actually.

    They did reset CP prior to this patch, that was not related to the armory bug we are discussing.
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