Account Closed ??

Aram500

It seems that ZOS have not renewed my membership and I need to renew. Payment has gone out automatically every month for the past 18 months. When I now try to login since the servers are back online I get told the servers are offline!!!!!!

PeacefulAnarchy

What tells you the servers are offline? The launcher told me they're offline but I just clicked ok and logged in fine.

XiokroDarc

The launcher is telling me the servers are offline, but hitting ok and signing in anyway reveals that was a lie

Aram500

PeacefulAnarchy wrote: »

What tells you the servers are offline? The launcher told me they're offline but I just clicked ok and logged in fine.

The launcher told me offline. I did try and login but get error 108 message. I can sometimes restart the PC and can then login, but tried a few times now to no effect. Also I have just put in a ticket to find out why they have not taken my account payment. My other half pays the same day as me and has gone thorugh OK and she can log in OK

ZOS_Adrikoth

Greetings @Aram500

Please be sure to try the troubleshooting steps in this article for a 108 error message if you haven't already.

Aram500

ZOS_Adrikoth wrote: »

Greetings @Aram500

Please be sure to try the troubleshooting steps in this article for a 108 error message if you haven't already.

Thank you for the quick reply. I have tried everything, but no joy. More concerned that my account has expired, as you have not taken payment and I will not have access to DLC or craft bag. When I can can log that is Tickat has been sumbitted.....

ZOS_Bill

@Aram500

Would you be able to provide your ticket number?

This will allow us to check on the ticket status.

Aram500

ZOS_BillE wrote: »

@Aram500

Would you be able to provide your ticket number?

This will allow us to check on the ticket status.

Thank you for heeping track, but all has now been resolved

ZOS_Bill

We appreciate the update that your account issue is now resolved. With that being the case, we will now close the thread.