The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
New account issues
Hi,
I made a new account on the 4th Sept .
The account was made fine,the game key entered fine.i got an email welcoming me,an email showing the game key added to the new account,but when i look at the main account page it says no game purchased,even though billing history shows the game purchased.
Its been 3 almost 4 days now and im starting to get a little cheesed off.
i had 1 reply from support and thus far NOTHING.
Is it standard practice to leave paying customer hanging all over the weekend and now part of the week?
Im posting this on my main account as i've not had a forum invite code sent for the account in question and don't want to risk sending another support message as i read doing so moves the request for help post to the back queue.
The ticket ID is 210904-004587
Can somebody give one of the support staff a nudge please.
Thanks
I made a new account on the 4th Sept .
The account was made fine,the game key entered fine.i got an email welcoming me,an email showing the game key added to the new account,but when i look at the main account page it says no game purchased,even though billing history shows the game purchased.
Its been 3 almost 4 days now and im starting to get a little cheesed off.
i had 1 reply from support and thus far NOTHING.
Is it standard practice to leave paying customer hanging all over the weekend and now part of the week?
Im posting this on my main account as i've not had a forum invite code sent for the account in question and don't want to risk sending another support message as i read doing so moves the request for help post to the back queue.
The ticket ID is 210904-004587
Can somebody give one of the support staff a nudge please.
Thanks
0
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ZOS_AdrikothadminGreetings @garyb16_ESO19
As mentioned in the latest reply to your ticket, this has been escalated to a specialized team for investigation. We appreciate your patience and a member of our support staff will reach out to you as soon as possible.The Elder Scrolls Online - ZeniMax Online Studios
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