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Didn't get my crown crates after claiming it on twitch

green_2
green_2
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Yesterday I watched two of featured eso streams and was able to get 3 or 4 crown crates (2 or 3 from english stream and 1 from polish) which I claimed afterwards and... I didn't get them.
They are definitely under claimed tab on twitch but I still didn't get them in game.
Everything is connected properly as I got crown crate before (a week or so).
Did anyone have similar problem as well? What should I do?
Edited by ZOS_Bill on September 2, 2021 10:40PM
  • spartaxoxo
    spartaxoxo
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    Submit a ticket
  • hackdrag0n
    hackdrag0n
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    Have you looked on the other server? I play on pc-na but have seen mine go to my pc-eu account in the past.
  • SeaGtGruff
    SeaGtGruff
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    If you play with the same account on different servers, you should get the crate(s) on both servers. The only time the server would make a difference is if you have different accounts on different servers, like a PC account versus a PS account.
    I've fought mudcrabs more fearsome than me!
  • ZOS_Bill
    ZOS_Bill
    admin
    @green_2

    Please check through the link below to make sure you've done everything needed to obtain your Twitch drop.

    How do I claim Twitch Drops for ESO?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
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