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ESO Plus subs: not getting free crowns?

MatarRebel
MatarRebel
✭✭
ESP Plus subscriber for a while now; not getting any of the advertised free crowns for quite some time. What am I missing? I'd post a snap from my account mgr but this post doesn't support attached images (only a URL).

Thx.
Edited by ZOS_Bill on August 5, 2021 6:58PM
"In all things reward only Truth and Fact; opinion and popular hysteria lead only away from Truth." ~Unknown Stoic
  • the_bri_man
    the_bri_man
    ✭✭
    My subscription renewed recently and I got my crowns as normal.

    One thing to note -- you get all of your crowns upfront when you make the subscription, regardless of how long the subscription term is. So, for example, if you sign up for a year's subscription, you will get a large chunk of crowns at that time, and then nothing for 11 months. Whereas, if you subscribe monthly, you will get a much smaller amount every month.

    If your subscription renewed and you didn't get crowns, you should definitely check with support.
  • ZOS_Bill
    ZOS_Bill
    admin
    The help article below offers assistance for issues getting your ESO Plus crowns.

    Why haven't I received my crowns after signing up for an ESO Plus membership on PC/Mac?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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