Maintenance for the week of January 6:
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)

Maintenance on the last day of an event?

  • LarsS
    LarsS
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    ZOS can we please get some estimate on the down time!
    GM for The Daggerfall Authority EU PC
  • ZOS_Lunar
    ZOS_Lunar
    admin
    Greetings!

    We've removed some posts from this thread as they violated our rules off topic posting and advertising. We do not allow threads to be hijacked for other purposes. It is natural for a discussion to evolve, and tangential comments are usually fine. Hijacking typically involves taking a thread in a direction counter to its intent, or posting irrelevant content.

    Thank you for your understanding, and please keep the Community Rules in mind when posting on the forums.
    The Elder Scrolls Online - ZeniMax Online Studios
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    Staff Post
  • Bl4ckR3alm93
    Bl4ckR3alm93
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    Tinyfangs wrote: »
    Alucardo wrote: »
    August 31st and I'll no longer deal with this anymore, so no problem :)

    Excitedly skipping along right beside you ^_^

    As for the maintenance, it would not be a problem if the event gets extended. It does not matter to me, as me and my wallet are hopping alongside Alucardo, but for the sake of those who were still trying to get their tickets or buy event items, I hope they will be given that chance. A good product is half the money, but showing care for your customers is the other. I have said this before at this forum, and am not afraid to repeat it, as it is important and valid criticism. It has driven me to not renew, despite the fact I have spent a lot on top of sub here, but to look for a new home. However, others wish to stay and need to be treated with care and respect. I feel this is a responsibility a company has to their customers, to make sure the product does well in a competitive market, ready to stand against big new releases, so that people's past investments are honoured. Customer care is an essential part of this, in my view at least. So I really hope players who are missing out due to this downtime will be given extra time.

    Seriously it would solve the problem and everyone is happy with no tickets needed for submission. Extent the event for 2-3 days or 1 week
  • AlexKuczaja
    AlexKuczaja
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    It's really sad that [Z] near the topic name doesn't mean that Devs made any statement about the matter. [snip]

    [edited for discussing mod actions]
    Edited by ZOS_Lunar on July 6, 2021 2:04PM
  • Grandchamp1989
    Grandchamp1989
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    Event is over now...
    Edited by Grandchamp1989 on July 6, 2021 4:45PM
  • Amottica
    Amottica
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    This maintenance does not look planned. I know that does not make things better.
  • ApoAlaia
    ApoAlaia
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    It's really sad that [Z] near the topic name doesn't mean that Devs made any statement about the matter. [snip]

    I actually jumped on the thread as soon as I saw to the [Z] thinking we might have gotten an ETA for the servers to be back online.

    That would have been nice.
    Edited by ZOS_Lunar on July 6, 2021 2:05PM
  • Waseem
    Waseem
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    It's like the unfair battle between Amazon and Zenimax where each throw his MMO on the table

    Who will provide a better product?
    Mr A
    or
    Mr Z
    PC EU

  • Alucardo
    Alucardo
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    Greetings!

    We've removed some posts from this thread as they violated our rules off topic posting and advertising. We do not allow threads to be hijacked for other purposes. It is natural for a discussion to evolve, and tangential comments are usually fine. Hijacking typically involves taking a thread in a direction counter to its intent, or posting irrelevant content.

    Thank you for your understanding, and please keep the Community Rules in mind when posting on the forums.

    Maybe if your servers were online more often we'd have less time to post "irrelevant content". It's not uncommon for people to post random things in maintenance threads to help pass the time, but once again we're being silenced. Are you really that intimidated by Aladdin you had to remove my picture?
  • Dr_Rektar
    Dr_Rektar
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    @ZOS_GinaBruno Can we have ETA at least?
    Engine guardian - best set ever
  • EF321
    EF321
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    Why Zeni hates me so much :'(:'(
  • electriczzz
    electriczzz
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    EF321 wrote: »
    Why Zeni hates me so much :'(:'(

    Because they seem to hate anyone, especially people who post aladdin pictures
  • Daffen
    Daffen
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    ApoAlaia wrote: »
    It's really sad that [Z] near the topic name doesn't mean that Devs made any statement about the matter. [snip]

    I actually jumped on the thread as soon as I saw to the [Z] thinking we might have gotten an ETA for the servers to be back online.

    That would have been nice.

    We all know they wont tell us anything. they never do. We ask ask ask ask and ask, yet they ignore us every. single. time. I have given up reporting any bugs because they dont fix anything or do anything about it. Asking them to give information that they possess is futile. We tell them about game-breaking bugs on the PTS servers before a massive update and yet they let the bugs slip through and introduce new bugs because they dont take the final update on PTS or even test it.

    [snip] We have asked for performance improvements in PVP and PVE, what did we get? A performance year that did change the performance, they made it worse. And it has been bad for 3.5 years or MORE.

    [edited for bashing/discussion of mod action]
    Edited by ZOS_Lunar on July 6, 2021 3:10PM
  • Tigor
    Tigor
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    Maybe we could use some entertaintenance while we wait.
    GM - Decimation Elite - Ebonheart Pact - Cyrodiil (PC/EU) - aka Tigor (AR50), Leopard Tank (AR50) , Captain-Caveman (AR50), Tigors Claw (AR50), -Bud Spencer (AR50)
  • Sirvaleen
    Sirvaleen
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    so-are-we-gonna-play-another-game-or-just-sit-and-find-memes.jpg
  • electriczzz
    electriczzz
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    Sirvaleen wrote: »
    so-are-we-gonna-play-another-game-or-just-sit-and-find-memes.jpg

    In the near future ;)
  • Metalfyre
    Metalfyre
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    Dr_Rektar wrote: »
    @ZOS_GinaBruno Can we have ETA at least?

    No, cuz that would mean they actually care about their playerbase (their direct customers). They... don't.
    They have a "It'll be up when it's up!" attitude.
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    Update the header with more info and an ETA, please.
  • BazOfWar
    BazOfWar
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    This is going to run all night with the looks of it, better to just go find something else to do because they won't answer.
  • Bunneh
    Bunneh
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    There goes officially our 3 tickets and opportunity to buy from the ticket merchant. Event is over now...

    Playing on the EU server makes me feel like a 2nd class customer compared to US server honestly.

    As in most things, we here in Europe are just vassal states of the Imperial US Empire - of course we are second class citizens.
    "Shut it, you fop" - Valorone, Fighters' Guild, Coldharbour to Darien Gautier
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
  • MajThorax
    MajThorax
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    Zos we need to have a discussion about maintenance. You can't do maintenance any moment you like.
  • KyraCROgnon
    KyraCROgnon
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    a maintenance for hardware problem ? that's a new one, usually it's just the hamsters that are tired, this time it's their wheel that got broken ?
  • Khenarthi
    Khenarthi
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    MajThorax wrote: »
    Zos we need to have a discussion about maintenance. You can't do maintenance any moment you like.

    They can. Some communication every couple of hours would just be good Customer Relations, though. Their German moderator is more awesome than the Eenglish-speaking ones.
    PC-EU
  • Marillea
    Marillea
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    Update for anyone who could not buy the last item from the Impresario:



    Contact support for assistance.
  • GenjiraX
    GenjiraX
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    Andre_Noir wrote: »
    GenjiraX wrote: »
    This is actually shameful. [snip] The game doesn’t work, the databases don’t work, the servers don’t work and the community forum doesn’t work. It’s just laughable.

    [edited for bashing]

    What are you talking about ? Crown shop works just well and the rest is just a skin for it

    Changed my ‘Awesome’ to ‘Insightful’. It dawned on me this isn’t a joke.
  • jle30303
    jle30303
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    Not. Good. Enough.

    If you take something out of action during a limited-time event, it is your ABSOLUTE DUTY to extend the length of the event for the amount of time it has been taken out of action, so that people do not miss out.
  • Ascarl
    Ascarl
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    It's really sad that [Z] near the topic name doesn't mean that Devs made any statement about the matter. [snip]

    [edited for discussing mod actions]

    They should really have two different icons. And clicking on the Z icon should only reveal dev postings. I can think of somebody searching for moderator actions.
  • Bl4ckR3alm93
    Bl4ckR3alm93
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    jle30303 wrote: »
    Not. Good. Enough.

    If you take something out of action during a limited-time event, it is your ABSOLUTE DUTY to extend the length of the event for the amount of time it has been taken out of action, so that people do not miss out.

    Exactly and instead their telling us to submit a damn ticket. Wow so its that big of a deal to them to just extent the event for a couple of days?! Sad joke
  • rumple9
    rumple9
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    So 4 hours downtime today and more maintenance tomorrow.
  • xv1_me
    xv1_me
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    I’m glad I quit eso because now they can do maintenance 24/7 and it doesn’t phase me :)
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